Contact Form

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Contact Details

:!: If your region is not listed in the country selector, please contact you local Shuttle branch office for assistance.

Company Details

Only edit this fieldset if “What describes you best?” is set to “Reseller”.

Customer Number

Only edit this fieldset if “Do have Shuttle customer number?” is set to “No”.

Customer Number

Only edit this fieldset if “Do have Shuttle customer number?” is set to “Yes”.

Company Details

Only edit this fieldset if “What describes you best?” is set to “Direct Customer”.

Business Details

Only edit this fieldset if “What describes you best?” is set to “Other Business”.

Details

Only edit this fieldset if “What describes you best?” is set to “Press”.

What topic would you like to contact us about?
Product Details

Only edit this fieldset if “Inquiry” is set to “Support”.

Which Shuttle product do you own?

Barebone Details

Only edit this fieldset if “Choose a Product Category” is set to “Barebone”.

If you picked other, please enter model name:


Hardware Configuration

Only edit this fieldset if “Choose a Product Category” is set to “Barebone”.

Which components are installed?

:!: Note: A detailed description of your personal components installed helps us locate a problem or verify a hardware incompatibility. Please therefore fill out the following boxes as detailed as possible.

HDD/SSD Configuration

Only edit this fieldset if “Choose the number of data storage drives” is set to “1 HDD/SSD/NVMe”.

HDD/SSD Configuration

Only edit this fieldset if “Choose the number of data storage drives” is set to “2 HDDs/SSDs”.

HDD/SSD Configuration

Only edit this fieldset if “Choose the number of data storage drives” is set to “3 HDDs/SSDs”.

HDD/SSD Configuration

Only edit this fieldset if “Choose the number of data storage drives” is set to “4 HDDs/SSDs”.

HDD/SSD Configuration

Only edit this fieldset if “Choose the number of data storage drives” is set to “5 HDDs/SSDs”.

HDD/SSD Configuration

Only edit this fieldset if “Choose the number of data storage drives” is set to “none”.

No HDD/SSD installed.

Software Configuration

Only edit this fieldset if “Choose a Product Category” is set to “Barebone”.

Which software do you use?

Complete System Details

Only edit this fieldset if “Choose a Product Category” is set to “Complete System”.

Accessory Details

Only edit this fieldset if “Choose a Product Category” is set to “Accessory”.

If you picked other, please enter model name:

Purchase Information

Only edit this fieldset if “Inquiry” is set to “Support”.

Details for returned goods

Only edit this fieldset if “Inquiry” is set to “RMA (Repair) for Registered Resellers”.

:!: Note: This form is for resellers only who have a valid login to the Shuttle Reseller Program. Inquiries from other users or businesses cannot be processed.

Please fill out applicable line(s) completely!

Item

Only edit this fieldset if “Inquiry” is set to “RMA (Repair) for Registered Resellers”.

Return Shipping

Only edit this fieldset if “Inquiry” is set to “RMA (Repair) for Registered Resellers”.

Apply for a RMA Number

Only edit this fieldset if “Inquiry” is set to “RMA (Repair) for Registered Resellers”.

Details for returned goods

Only edit this fieldset if “Inquiry” is set to “RMA (Repair) for Direct Customers”.

:!: Note: This form is for Shuttle direct customers only. Inquiries from other users or businesses cannot be processed.

Please fill out applicable line(s) completely!

Item

Only edit this fieldset if “Number of items” is set to “1”.

Items

Only edit this fieldset if “Number of items” is set to “2”.

Item 1

Item 2

Items

Only edit this fieldset if “Number of items” is set to “3”.

Item 1

Item 2

Item 3

Items

Only edit this fieldset if “Number of items” is set to “4”.

Item 1

Item 2

Item 3

Item 4

Items

Only edit this fieldset if “Number of items” is set to “5”.

Item 1

Item 2

Item 3

Item 4

Item 5

Return Shipping

Only edit this fieldset if “Inquiry” is set to “RMA (Repair) for Direct Customers”.

Apply for a RMA Number

Only edit this fieldset if “Inquiry” is set to “RMA (Repair) for Direct Customers”.

Company Details claiming Cashback

Only edit this fieldset if “Inquiry” is set to “Cashback”.

e.g. DE999999999

Bank Account Details

Only edit this fieldset if “Inquiry” is set to “Cashback”.

e.g. DE19123412341234123412

Applicable Shuttle Products

Only edit this fieldset if “Inquiry” is set to “Cashback”.

Distributor Invoice Details

Only edit this fieldset if “Inquiry” is set to “Cashback”.

If the supplier of your product is not listed here, unfortunately you cannot take part in this promotion.

Message

:!: Note: Please note requests are being processed weekdays from Monday to Friday between 9:00 am and 6:00 pm.

Data Protection

We store the personal data that you make available to us. We use this information exclusively to answer your inquiry. We do not pass on any personal data to third parties. Learn more about our Privacy Policy here.

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  • Last modified: 2020/11/10 16:51
  • by TS