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--- faq:hardware:general_troubleshooting [2016/11/24 15:50] – [Why Antivirus software detected a Trojan in the Driver CD?] christian
+++ faq:hardware:general_troubleshooting [2016/11/24 16:02] – [My Shuttle XPC no longer boots up or there is no picture displayed on the monitor. Is the mainboard defective?] christian
@@ Line 4: / Line 4: @@
 ===== I receive I/O errors, or a blue screen with a message such as IRQ_NOT_LESS_OR_EQUAL and the computer simply reboots. =====
-Most such cases are caused by defective or incompatible memory chips. As a result you should verify whether it is compatible with the installed chipset. Some producers publish their own memory compatibility lists.
+Most such cases are caused by defective or incompatible memory chips. As a result, you should verify whether it is compatible with the installed chipset. Some memory makers publish their own memory compatibility lists.
 Compatibility lists are also available on our [[http://global.shuttle.com/support_list.jsp|website]]
@@ Line 10: / Line 10: @@
 ===== My Shuttle XPC no longer boots up or there is no picture displayed on the monitor. Is the mainboard defective? =====
-The problem does not lie with the motherboard in 90% of such cases. Please follow these steps to isolate the problem:
+The problem is not with the motherboard in 90 per cent of such cases. Please follow these steps to isolate the problem:
-  - Please remove all non essential components (hard drives, disk drives, card reader, etc...) The CPU and memory, along with the video card if required, can be left in place at this stage.
+  - Please remove all non-essential components (hard drives, disk drives, card reader, etc...) The CPU and memory, along with the video card, if required, can be left in place at this stage.
   - Please erase the CMOS by following this procedure:
     - Remove the electrical cord
@@ Line 21: / Line 21: @@
   - Test the CPU in another system or another CPU in the current PC.
   - Test the memory in another system, or different memory in the current XPC. We recommend the use of brand name memory for testing purposes.
   - Test the video card in a new system or another video card in the current PC.
 ===== How to troubleshoot a computer that does not POST? =====