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| Both sides previous revision Previous revision Next revision | Previous revision | ||
| faq:omninas:kd20 [2019/05/22 09:33] – Shuttle | faq:omninas:kd20 [2020/12/09 10:19] (current) – SH | ||
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| ====== KD20 ====== | ====== KD20 ====== | ||
| + | ===== I cannot access my OMNINAS on a local network under Windows 10. What can I do? ===== | ||
| + | For security reasons, SMB1 is disabled under Windows 10 by default. | ||
| + | If you want to continue using network drives in combination with your KD20, this protocol must be re-activated in your operating system again first. | ||
| + | |||
| + | Please find more information on how to do this at: | ||
| + | [[https:// | ||
| + | |||
| + | |||
| ===== Is the OMNINAS app supported by iOS 11? ===== | ===== Is the OMNINAS app supported by iOS 11? ===== | ||
| OMNINAS for iOS is a 32-bit application. iOS 11 only supports 64-bit apps. Since the OMNINAS app is also discontinued, | OMNINAS for iOS is a 32-bit application. iOS 11 only supports 64-bit apps. Since the OMNINAS app is also discontinued, | ||
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| - Please note that the NAS device does not support HDDs without temperature sensor support (SMART temperature required). | - Please note that the NAS device does not support HDDs without temperature sensor support (SMART temperature required). | ||
| - | ===== How do I update the firmware? ===== | ||
| - | - Please download the latest firmware from the Shuttle website. \\ {{: | ||
| - | - Save the firmware file to a desired folder. \\ <wrap hi>Note: DO NOT extract or unzip the *.tar file!</ | ||
| - | - Run the Finder software to search your local network for your OMNINAS and then press the connect button. (If you only have one OMNINAS, the Finder connects to the web UI automatically.) \\ {{: | ||
| - | - After connecting to the web UI, please enter your user name and password for login. \\ {{: | ||
| - | - Click the settings icon to enter the settings page. \\ {{: | ||
| - | - This information will show your current firmware version. \\ {{: | ||
| - | - Go to the Firmware Update page, browse to the file that you have saved as explained above and then click update. \\ {{: | ||
| - | - The firmware update is now being processed. \\ {{: | ||
| - | - A message will be shown when the update process is completed. \\ {{: | ||
| - | - You may also visit the log page to see more information on the update process. \\ {{: | ||
| ===== How do I find the MAC address of my OMNINAS? ===== | ===== How do I find the MAC address of my OMNINAS? ===== | ||
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| - | ===== OMNINAS Firmware update via USB ===== | + | |
| + | |||
| + | ===== " | ||
| <WRAP center round important 60%> | <WRAP center round important 60%> | ||
| - | **Note**: This instruction | + | The **Omninas.net** service **" |
| </ | </ | ||
| - | - Download the following file suitable for your Shuttle OMNINAS: | ||
| - | * [[KS10]] Firmware: http:// | ||
| - | * [[KD20]] Firmware: http:// | ||
| - | * [[KD21]] Firmware: http:// | ||
| - | * [[KD22]] Firmware: http:// | ||
| - | - Unzip the ZIP file downloaded onto a FAT32 formatted, empty USB 2.0 stick (sticks with USB 3.0 interface are not suitable for this process). | ||
| - | - Remove the LAN cable and the hard disk(s) from your NAS. To reinsert correctly, note the order of hard disk 1 and 2. | ||
| - | - Insert the USB stick into the front USB port on the NAS and start the unit. | ||
| - | - The LEDs on the NAS will illuminate red and flash during the process, which takes a few minutes. The unit will switch off automatically later. | ||
| - | - Remove the USB stick and reinsert the hard disks into the unit in the correct order. | ||
| - | - The update is completed by starting the NAS by pressing the power button. | ||
| - | ===== " | ||
| Server error means your NAS is not able to connect to Shuttle DDNS server or registration error and it might come with vary reasons. When you see " | Server error means your NAS is not able to connect to Shuttle DDNS server or registration error and it might come with vary reasons. When you see " | ||
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| ===== I replaced my OMNINAS but I cannot set the Share Box to the same name ===== | ===== I replaced my OMNINAS but I cannot set the Share Box to the same name ===== | ||
| + | |||
| + | <WRAP center round important 60%> | ||
| + | The **Omninas.net** service **" | ||
| + | </ | ||
| + | |||
| + | |||
| Every Share Box registered account is connected with one Mac ID address. If you have changed your OMNINAS then it comes with different Mac ID address. You can register another new account or send your request with used old account name to Service Center. We will do the adjustment for you immediately. | Every Share Box registered account is connected with one Mac ID address. If you have changed your OMNINAS then it comes with different Mac ID address. You can register another new account or send your request with used old account name to Service Center. We will do the adjustment for you immediately. | ||