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faq:omninas:kd20 [2020/07/14 13:06] – [How do I update the firmware?] SHfaq:omninas:kd20 [2020/12/09 10:19] (current) SH
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 ====== KD20 ====== ====== KD20 ======
 +===== I cannot access my OMNINAS on a local network under Windows 10. What can I do? =====
 +For security reasons, SMB1 is disabled under Windows 10 by default.
 +If you want to continue using network drives in combination with your KD20, this protocol must be re-activated in your operating system again first. 
 +
 +Please find more information on how to do this at:
 +[[https://docs.microsoft.com/de-at/windows-server/storage/file-server/troubleshoot/detect-enable-and-disable-smbv1-v2-v3|How to detect, enable and disable SMBv1]]
 +
 +
 ===== Is the OMNINAS app supported by iOS 11? ===== ===== Is the OMNINAS app supported by iOS 11? =====
 OMNINAS for iOS is a 32-bit application. iOS 11 only supports 64-bit apps. Since the OMNINAS app is also discontinued, there is unfortunately no further support. OMNINAS for iOS is a 32-bit application. iOS 11 only supports 64-bit apps. Since the OMNINAS app is also discontinued, there is unfortunately no further support.
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 ===== "Server error occurred" when registering Share box ===== ===== "Server error occurred" when registering Share box =====
 +
 +<WRAP center round important 60%>
 +The **Omninas.net** service **"Sharebox**" expired at 2017 and is no longer available
 +</WRAP>
 +
 +
 Server error means your NAS is not able to connect to Shuttle DDNS server or registration error and it might come with vary reasons. When you see "Server error occurred" message, please select one method to follow the procedures for troubleshooting. Server error means your NAS is not able to connect to Shuttle DDNS server or registration error and it might come with vary reasons. When you see "Server error occurred" message, please select one method to follow the procedures for troubleshooting.
  
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 ===== I replaced my OMNINAS but I cannot set the Share Box to the same name ===== ===== I replaced my OMNINAS but I cannot set the Share Box to the same name =====
 +
 +<WRAP center round important 60%>
 +The **Omninas.net** service **"Sharebox**" expired at 2017 and is no longer available
 +</WRAP>
 +
 +
 Every Share Box registered account is connected with one Mac ID address. If you have changed your OMNINAS then it comes with different Mac ID address. You can register another new account or send your request with used old account name to Service Center. We will do the adjustment for you immediately. Every Share Box registered account is connected with one Mac ID address. If you have changed your OMNINAS then it comes with different Mac ID address. You can register another new account or send your request with used old account name to Service Center. We will do the adjustment for you immediately.
  
  • Last modified: 2020/07/14 13:06
  • by SH