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| faq:software:windows [2021/08/09 12:33] – Shuttle | faq:software:windows [2023/03/27 13:07] (current) – [Integration of VGA/LAN driver into the Windows 11 installation media] TS |
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| ====== Windows-related FAQ ====== | ====== Windows-related FAQ ====== |
| ===== Windows 11 Compatibility ====== | ===== Integration of VGA/LAN driver into the Windows 11 installation media ===== |
| | This FAQ will help to have a proper resolution, or network access, during Windows 11 installation. |
| | |
| | **Preparation:** |
| | - Download the Windows 11 Image as ISO from Microsoft: https://www.microsoft.com/en-us/software-download/windows11 |
| | - Download the "Win Toolkit": https://share.shuttle.eu/index.php/s/QF3izHOUMYaFShW/download |
| | - Download and Extract the VGA and LAN driver for your XPC model: https://global.shuttle.com/download/download |
| | **Using the "Win Toolkit" to integrate driver prior installation** |
| | - Open the Win Toolkit\\ {{:faq:software:windows_11:wintoolkit_1.jpg?nolink|}} |
| | - Open the "All-In-One Integrator" |
| | - Open "Browse" and "Browse for ISO"\\ {{:faq:software:windows_11:wintoolkit_3.jpg?nolink|}} |
| | - Select the downloaded Windows 11 ISO from your PC\\ {{:faq:software:windows_11:wintoolkit_4.jpg?nolink|}} |
| | - Select a folder, where the ISO will be extracted (e.g. ''C:\temp\Win11'')\\ {{:faq:software:windows_11:wintoolkit_5.jpg?nolink|}} |
| | - Wait for the ISO to be extracted\\ {{:faq:software:windows_11:wintoolkit_6.png?nolink|}} |
| | - Select the Windows 11 Version you want to modify (double click)\\ {{:faq:software:windows_11:wintoolkit_7.jpg?nolink|}} |
| | - Select "Driver". Then select the "+" to add driver.\\ {{:faq:software:windows_11:wintoolkit_8.jpg?nolink|}} |
| | - Select the folder with the previously downloaded and extracted driver.\\ The tool will automatically search for the correct files in sub-folders.\\ {{:faq:software:windows_11:wintoolkit_9.jpg?nolink|}} |
| | - Once all required driver are loaded (Repeat step 8+9), press "START".\\ This process take several minutes, depending on your HDD/SSD speed.\\ {{:faq:software:windows_11:wintoolkit_10.png?nolink|}} {{:faq:software:windows_11:wintoolkit_10_2.jpg?nolink|}} |
| | - After completion, close this Windows with the "X".\\ {{:faq:software:windows_11:wintoolkit_11.jpg?nolink|}} |
| | - Prepare the USB Stick for installation. It must set to "bootable" (8GB+ capacity recommended).\\ {{:faq:software:windows_11:wintoolkit_12.jpg?nolink|}} {{:faq:software:windows_11:wintoolkit_12_2.jpg?nolink|}} |
| | - Copy all files from the TEMP folder to the bootable USB drive.\\ {{:faq:software:windows_11:wintoolkit_13.jpg?nolink|}} |
| | - The USB drive is now able to install Windows 11 with proper graphics resolution and available Ethernet cards. |
| | |
| | ===== Windows 11 compatibility ====== |
| Windows 11 demands TPM 2.0 (Trusted Platform Module). All current Shuttle products have this feature. | Windows 11 demands TPM 2.0 (Trusted Platform Module). All current Shuttle products have this feature. |
| |
| Microsoft provides all information on Windows 11 [[https://www.microsoft.com/en/windows/windows-11 |here]]. A free, easy to use test tool for checking compatibility is also offered there (currently not yet available). | Microsoft provides all information on Windows 11 [[https://www.microsoft.com/en/windows/windows-11|here]]. A free, easy to use test tool for checking compatibility is also offered [[https://aka.ms/GetPCHealthCheckApp|here]]. |
| |
| <wrap hi>Be sure to check beforehand whether the //Security Device Support// entry is set to //Enabled// in the **BIOS** in the //Advanced// menu.</wrap>\\ {{:faq:software:windows_11:device_manager_tpm_bios.png?nolink|}} | <wrap hi>Be sure to check beforehand whether the //Security Device Support// entry is set to //Enabled// in the **BIOS** in the //Advanced// menu.</wrap>\\ {{:faq:software:windows_11:device_manager_tpm_bios.png?nolink|}} |
| |
| For a TPM support list of older Shuttle products, please have a look at [[faq:software:security#which_shuttle_products_support_tpm_v20|this table]]. | For a TPM support list of older Shuttle products, please have a look at [[faq:software:security#which_shuttle_products_support_tpm_v20|this table]]. |
| | ==== Compatibility list ==== |
| | ^Category^Model^New installation of Windows 11 64-bit^Upgrade from Windows 10 64-bit to Windows 11 64-bit^ |
| | ^Edge^EN01E|<wrap warning>Not supported</wrap>|<wrap warning>Not supported</wrap>| |
| | ^:::^EN01J3, EN01J4|<wrap warning>Not supported</wrap>|<wrap warning>Not supported</wrap>| |
| | ^XPC cube^SH110R4|<wrap warning>Not supported</wrap>|<wrap warning>Not supported</wrap>| |
| | ^:::^SH170R6|<wrap warning>Not supported</wrap>|<wrap warning>Not supported</wrap>| |
| | ^:::^SZ270R8|<wrap warning>Not supported</wrap>|<wrap warning>Not supported</wrap>| |
| | ^:::^SZ270R9|<wrap warning>Not supported</wrap>|<wrap warning>Not supported</wrap>| |
| | ^:::^SH310R4|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| |
| | ^:::^SH310R4V2|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| |
| | ^:::^SH370R6|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| |
| | ^:::^SH370R6V2|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| |
| | ^:::^SH370R8|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| |
| | ^:::^SH510R4|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| |
| | ^:::^SH570R6|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| |
| | ^:::^SH570R8|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| |
| | ^:::^SW580R8|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| |
| | ^XPC slim (1.3L)^DA320|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| |
| | ^:::^DH02U, DH02U5|<wrap warning>Not supported</wrap>|<wrap warning>Not supported</wrap>| |
| | ^:::^DH110|<wrap warning>Not supported</wrap>|<wrap warning>Not supported</wrap>| |
| | ^:::^DH110SE|<wrap warning>Not supported</wrap>|<wrap warning>Not supported</wrap>| |
| | ^:::^DQ170|<wrap warning>Not supported</wrap>|<wrap warning>Not supported</wrap>| |
| | ^:::^DH270|<wrap warning>Not supported</wrap>|<wrap warning>Not supported</wrap>| |
| | ^:::^DH310|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| |
| | ^:::^DH310S|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| |
| | ^:::^DH310V2|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| |
| | ^:::^DH32U, DH32U5|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| |
| | ^:::^DH370|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| |
| | ^:::^DH410|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| |
| | ^:::^DH410S|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| |
| | ^:::^DH470|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| |
| | ^XPC slim (1.3L fanless)^DL10J|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| |
| | ^:::^DL20N, DL20N6|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| |
| | ^:::^DS10U, DS10U3, DS10U5, DS10U7|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| |
| | ^:::^DS20U, DS20U3, DS20U5, DS20U7|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| |
| | ^:::^DS68U|<wrap warning>Not supported</wrap>|<wrap warning>Not supported</wrap>| |
| | ^:::^DS77U, DS77U3, DS77U5, DS77U7|<wrap warning>Not supported</wrap>|<wrap warning>Not supported</wrap>| |
| | ^:::^DX30|<wrap warning>Not supported</wrap>|<wrap warning>Not supported</wrap>| |
| | ^XPC slim (3L)^XC60J|<wrap warning>Not supported</wrap>|<wrap warning>Not supported</wrap>| |
| | ^:::^XH110, XH110V|<wrap warning>Not supported</wrap>|<wrap warning>Not supported</wrap>| |
| | ^:::^XH110G|<wrap warning>Not supported</wrap>|<wrap warning>Not supported</wrap>| |
| | ^:::^XH270|<wrap warning>Not supported</wrap>|<wrap warning>Not supported</wrap>| |
| | ^:::^XH310, XH310V|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| |
| | ^:::^XH310R, XH310RV|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| |
| | ^:::^XH410G|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| |
| | ^XPC nano^NC02U, NC02U3, NC02U5, NC02U7|<wrap warning>Not supported</wrap>|<wrap warning>Not supported</wrap>| |
| | ^:::^NC03U, NC03U3, NC03U5, NC03U7|<wrap warning>Not supported</wrap>|<wrap warning>Not supported</wrap>| |
| | ^:::^NC10U, NC10U3, NC10U5, NC10U7|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| |
| | ^XPC all-in-one^P20U|<wrap warning>Not supported</wrap>|<wrap warning>Not supported</wrap>| |
| | ^:::^P51U, P51U3|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| |
| | ^:::^P90U, P90U3, P90U5|<wrap warning>Not supported</wrap>|<wrap warning>Not supported</wrap>| |
| | ^:::^P92U, P92U3, P92U5|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| |
| | ^:::^X50V6, X50V6U3|<wrap warning>Not supported</wrap>|<wrap warning>Not supported</wrap>| |
| | ^:::^X50V7, X50V7U3|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| |
| | ^:::^X50V8, X50V8U3|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| |
| | ^Box PC^BPCWL02|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| |
| | ^:::^BPCWL03|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| |
| | ^Panel PC^P21WL01|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| |
| | |
| | *Please install drivers from our download section or update drivers via Windows update. |
| | |
| | <wrap lo>Date: 2022-09-01</wrap> |
| | |
| ===== How do I create a Windows 10 restore medium? ===== | ===== How do I create a Windows 10 restore medium? ===== |
| In case you need to reset your PC to its factory settings, if, for instance, you have accidentially wiped the internal hard disk, we recommend that you create a complete "System Image" immediately after initial startup. | In case you need to reset your PC to its factory settings, if, for instance, you have accidentially wiped the internal hard disk, we recommend that you create a complete "System Image" immediately after initial startup. |
| |
| ^ Product ^ Firmware Version ^ Download URL ^ | ^ Product ^ Firmware Version ^ Download URL ^ |
| | XS35V4 | XS35V400.110 //or higher// | http://global.shuttle.com/products/productsDownload?productId=1765 | | | XS35V4 | XS35V400.110 //or higher// | https://global.shuttle.com/products/productsDownload?productId=1765 | |
| | XS36V4 | XS36V400.110 //or higher// | http://global.shuttle.com/products/productsDownload?productId=1766 | | | XS36V4 | XS36V400.110 //or higher// | https://global.shuttle.com/products/productsDownload?productId=1766 | |
| |
| ===== In a Windows 7 installation, how do I set up a RAID-1 configuration with two 3 TB hard drives? ===== | ===== In a Windows 7 installation, how do I set up a RAID-1 configuration with two 3 TB hard drives? ===== |
| </wrap> | </wrap> |
| |
| ===== Windows 10 Compatibility ===== | ===== Windows 10 compatibility ===== |
| :!: Please note: <wrap safety>In addition to the list below, all current and upcoming products are **suitable** for Windows 10</wrap>. | :!: Please note: <wrap safety>In addition to the list below, all current and upcoming products are **suitable** for Windows 10</wrap>. |
| |