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faq:software:windows [2020/07/08 13:08] – ↷ Page name changed from faq:software:os_installation to faq:software:windows TS | faq:software:windows [2023/03/27 13:07] (current) – [Integration of VGA/LAN driver into the Windows 11 installation media] TS | ||
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- | ====== | + | ====== |
- | ===== Windows ===== | + | ===== Integration of VGA/LAN driver into the Windows |
- | ==== How do I create a Windows 10 restore medium? ==== | + | This FAQ will help to have a proper resolution, or network access, during Windows 11 installation. |
+ | |||
+ | **Preparation: | ||
+ | - Download the Windows 11 Image as ISO from Microsoft: https:// | ||
+ | - Download the "Win Toolkit": | ||
+ | - Download and Extract the VGA and LAN driver for your XPC model: https:// | ||
+ | **Using the "Win Toolkit" | ||
+ | - Open the Win Toolkit\\ {{: | ||
+ | - Open the " | ||
+ | - Open " | ||
+ | - Select the downloaded Windows 11 ISO from your PC\\ {{: | ||
+ | - Select a folder, where the ISO will be extracted (e.g. '' | ||
+ | - Wait for the ISO to be extracted\\ {{: | ||
+ | - Select the Windows 11 Version you want to modify (double click)\\ {{: | ||
+ | - Select " | ||
+ | - Select the folder with the previously downloaded and extracted driver.\\ The tool will automatically search for the correct files in sub-folders.\\ {{: | ||
+ | - Once all required driver are loaded (Repeat step 8+9), press " | ||
+ | - After completion, close this Windows with the " | ||
+ | - Prepare the USB Stick for installation. It must set to " | ||
+ | - Copy all files from the TEMP folder to the bootable USB drive.\\ {{: | ||
+ | - The USB drive is now able to install Windows 11 with proper graphics resolution and available Ethernet cards. | ||
+ | |||
+ | ===== Windows 11 compatibility ====== | ||
+ | Windows 11 demands TPM 2.0 (Trusted Platform Module). All current Shuttle products have this feature. | ||
+ | |||
+ | Microsoft provides all information on Windows 11 [[https:// | ||
+ | |||
+ | <wrap hi>Be sure to check beforehand whether the //Security Device Support// entry is set to //Enabled// in the **BIOS** in the // | ||
+ | |||
+ | Alternatively, | ||
+ | - Start the Device Manager (via the search in the Start menu or by pressing the **Windows key + X** and entering '' | ||
+ | - The item //Security Devices// must be present and below it an entry //Trusted Platform Module 2.0//, as shown here:\\ {{: | ||
+ | If this is not the case, the chances of your Shuttle PC being suitable for Windows 11 are rather slim. | ||
+ | |||
+ | For a TPM support list of older Shuttle products, please have a look at [[faq: | ||
+ | ==== Compatibility list ==== | ||
+ | ^Category^Model^New installation of Windows 11 64-bit^Upgrade from Windows 10 64-bit to Windows 11 64-bit^ | ||
+ | ^Edge^EN01E|< | ||
+ | ^::: | ||
+ | ^XPC cube^SH110R4|< | ||
+ | ^::: | ||
+ | ^::: | ||
+ | ^::: | ||
+ | ^::: | ||
+ | ^::: | ||
+ | ^::: | ||
+ | ^::: | ||
+ | ^::: | ||
+ | ^::: | ||
+ | ^::: | ||
+ | ^::: | ||
+ | ^::: | ||
+ | ^XPC slim (1.3L)^DA320|< | ||
+ | ^:::^DH02U, DH02U5|< | ||
+ | ^::: | ||
+ | ^::: | ||
+ | ^::: | ||
+ | ^::: | ||
+ | ^::: | ||
+ | ^::: | ||
+ | ^::: | ||
+ | ^:::^DH32U, DH32U5|< | ||
+ | ^::: | ||
+ | ^::: | ||
+ | ^::: | ||
+ | ^::: | ||
+ | ^XPC slim (1.3L fanless)^DL10J|< | ||
+ | ^:::^DL20N, DL20N6|< | ||
+ | ^:::^DS10U, DS10U3, DS10U5, DS10U7|< | ||
+ | ^:::^DS20U, DS20U3, DS20U5, DS20U7|< | ||
+ | ^::: | ||
+ | ^:::^DS77U, DS77U3, DS77U5, DS77U7|< | ||
+ | ^::: | ||
+ | ^XPC slim (3L)^XC60J|< | ||
+ | ^:::^XH110, XH110V|< | ||
+ | ^::: | ||
+ | ^::: | ||
+ | ^:::^XH310, XH310V|< | ||
+ | ^::: | ||
+ | ^::: | ||
+ | ^XPC nano^NC02U, NC02U3, NC02U5, NC02U7|< | ||
+ | ^:::^NC03U, NC03U3, NC03U5, NC03U7|< | ||
+ | ^:::^NC10U, NC10U3, NC10U5, NC10U7|< | ||
+ | ^XPC all-in-one^P20U|< | ||
+ | ^:::^P51U, P51U3|< | ||
+ | ^:::^P90U, P90U3, P90U5|< | ||
+ | ^:::^P92U, P92U3, P92U5|< | ||
+ | ^:::^X50V6, X50V6U3|< | ||
+ | ^:::^X50V7, X50V7U3|< | ||
+ | ^:::^X50V8, X50V8U3|< | ||
+ | ^Box PC^BPCWL02|< | ||
+ | ^::: | ||
+ | ^Panel PC^P21WL01|< | ||
+ | |||
+ | *Please install drivers from our download section or update drivers via Windows update. | ||
+ | |||
+ | <wrap lo>Date: 2022-09-01</ | ||
+ | |||
+ | ===== How do I create a Windows 10 restore medium? | ||
In case you need to reset your PC to its factory settings, if, for instance, you have accidentially wiped the internal hard disk, we recommend that you create a complete " | In case you need to reset your PC to its factory settings, if, for instance, you have accidentially wiped the internal hard disk, we recommend that you create a complete " | ||
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Once you have finished, make sure you store the " | Once you have finished, make sure you store the " | ||
- | ==== How do I perform a Windows 10 system reset? ==== | + | ===== How do I perform a Windows 10 system reset? |
The following steps let you restore the factory settings of your Shuttle XPC complete system. You may either | The following steps let you restore the factory settings of your Shuttle XPC complete system. You may either | ||
use a " | use a " | ||
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If your PC will not start up, there are a number of repair and system recovery options. | If your PC will not start up, there are a number of repair and system recovery options. | ||
- | === Method 1 === | + | ==== Method 1 ==== |
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</ | </ | ||
- | === Method 2 === | + | ==== Method 2 ==== |
**__Problem description__** | **__Problem description__** | ||
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</ | </ | ||
- | ==== Which products still support Windows 7? ==== | + | ===== Which products still support Windows 7? ===== |
^Product category^Products^Processor (socket)^Is Windows 7 supported?^ | ^Product category^Products^Processor (socket)^Is Windows 7 supported?^ | ||
- | ^XPC cube|SZ170R8|Socket LGA1151|✔ Only with Skylake processor ((Products with the LGA1151 socket support Skylake processors (6000 series) and Kaby Lake processors (7000 series). However, for Windows 7 graphics and chipset drivers are only available for Skylake processors.))((With Skylake processors it must be noted that the original installation DVD does not supply any matching USB 3.0 drivers for Windows 7. A description of how to integrate the missing drivers can be found here: http:// | + | ^XPC cube|SZ170R8|Socket LGA1151|✔ Only with Skylake processor ((Products with the LGA1151 socket support Skylake processors (6000 series) and Kaby Lake processors (7000 series). However, for Windows 7 graphics and chipset drivers are only available for Skylake processors.))((With Skylake processors it must be noted that the original installation DVD does not supply any matching USB 3.0 drivers for Windows 7. A description of how to integrate the missing drivers can be found here: https:// |
^::: | ^::: | ||
^::: | ^::: | ||
^::: | ^::: | ||
- | ^XPC slim (3-litre)|XH170V|Socket LGA1151|✔ Only with Skylake processor ((Products with the LGA1151 socket support Skylake processors (6000 series) and Kaby Lake processors (7000 series). However, for Windows 7 graphics and chipset drivers are only available for Skylake processors.))((With Skylake processors it must be noted that the original installation DVD does not supply any matching USB 3.0 drivers for Windows 7. A description of how to integrate the missing drivers can be found here: http:// | + | ^XPC slim (3-litre)|XH170V|Socket LGA1151|✔ Only with Skylake processor ((Products with the LGA1151 socket support Skylake processors (6000 series) and Kaby Lake processors (7000 series). However, for Windows 7 graphics and chipset drivers are only available for Skylake processors.))((With Skylake processors it must be noted that the original installation DVD does not supply any matching USB 3.0 drivers for Windows 7. A description of how to integrate the missing drivers can be found here: https:// |
^::: | ^::: | ||
^::: | ^::: | ||
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^::: | ^::: | ||
^::: | ^::: | ||
- | ^XPC slim (1-litre)|DH170|Socket LGA1151|✔ Only with Skylake processor ((Products with the LGA1151 socket support Skylake processors (6000 series) and Kaby Lake processors (7000 series). However, for Windows 7 graphics and chipset drivers are only available for Skylake processors.))((With Skylake processors it must be noted that the original installation DVD does not supply any matching USB 3.0 drivers for Windows 7. A description of how to integrate the missing drivers can be found here: http:// | + | ^XPC slim (1-litre)|DH170|Socket LGA1151|✔ Only with Skylake processor ((Products with the LGA1151 socket support Skylake processors (6000 series) and Kaby Lake processors (7000 series). However, for Windows 7 graphics and chipset drivers are only available for Skylake processors.))((With Skylake processors it must be noted that the original installation DVD does not supply any matching USB 3.0 drivers for Windows 7. A description of how to integrate the missing drivers can be found here: https:// |
^::: | ^::: | ||
^::: | ^::: | ||
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^::: | ^::: | ||
^:::|DS77U series|Intel ULV processor (Kaby Lake)|:::| | ^:::|DS77U series|Intel ULV processor (Kaby Lake)|:::| | ||
- | ^:::|DS67U series|Intel ULV processor (Skylake)|✔ ((With Skylake processors it must be noted that the original installation DVD does not supply any matching USB 3.0 drivers for Windows 7. A description of how to integrate the missing drivers can be found here: http:// | + | ^:::|DS67U series|Intel ULV processor (Skylake)|✔ ((With Skylake processors it must be noted that the original installation DVD does not supply any matching USB 3.0 drivers for Windows 7. A description of how to integrate the missing drivers can be found here: https:// |
^::: | ^::: | ||
^XPC nano|NC03U series|Intel ULV processor (Kaby Lake)|✘| | ^XPC nano|NC03U series|Intel ULV processor (Kaby Lake)|✘| | ||
- | ^:::|NC02U series|Intel ULV processor (Skylake)|✔ ((With Skylake processors it must be noted that the original installation DVD does not supply any matching USB 3.0 drivers for Windows 7. A description of how to integrate the missing drivers can be found here: http:// | + | ^:::|NC02U series|Intel ULV processor (Skylake)|✔ ((With Skylake processors it must be noted that the original installation DVD does not supply any matching USB 3.0 drivers for Windows 7. A description of how to integrate the missing drivers can be found here: https:// |
^:::|NC01U series|Intel ULV processor (Broadwell)|✔| | ^:::|NC01U series|Intel ULV processor (Broadwell)|✔| | ||
^XPC all-in-one|X50V6|Intel ULV processor (Kaby Lake)|✘| | ^XPC all-in-one|X50V6|Intel ULV processor (Kaby Lake)|✘| | ||
- | ^::: | + | ^::: |
^::: | ^::: | ||
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- | ==== How to create a bootable Windows 7 USB flash drive and integrate the USB 3.0 drivers. ==== | + | ===== How to create a bootable Windows 7 USB flash drive and integrate the USB 3.0 drivers. |
Platforms with Intel Braswell-SoC or Series-100 chipsets are missing the EHCI-mode (USB 2.0). These systems are working in modern XHCI-mode (USB 3.0) only. Unfortunately, | Platforms with Intel Braswell-SoC or Series-100 chipsets are missing the EHCI-mode (USB 2.0). These systems are working in modern XHCI-mode (USB 3.0) only. Unfortunately, | ||
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- Now re-try to install Windows 7. | - Now re-try to install Windows 7. | ||
- | ==== How to install Windows 7 on a XS35V4 and XS36V4. ==== | + | ===== How to install Windows 7 on a XS35V4 and XS36V4. |
The Shuttle XPC slim Barebones [[faq: | The Shuttle XPC slim Barebones [[faq: | ||
and the operating system to be installed must be set in the firmware setup (default setting = Windows 8) first. | and the operating system to be installed must be set in the firmware setup (default setting = Windows 8) first. | ||
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^ Product ^ Firmware Version ^ Download URL ^ | ^ Product ^ Firmware Version ^ Download URL ^ | ||
- | | XS35V4 | XS35V400.110 //or higher// | http:// | + | | XS35V4 | XS35V400.110 //or higher// | https:// |
- | | XS36V4 | XS36V400.110 //or higher// | http:// | + | | XS36V4 | XS36V400.110 //or higher// | https:// |
- | ==== In a Windows 7 installation, | + | ===== In a Windows 7 installation, |
Some of our XPC models such as SH67H3 and SZ77R5 have a problem when installing 3 TB hard drives in a RAID-1 configuration. | Some of our XPC models such as SH67H3 and SZ77R5 have a problem when installing 3 TB hard drives in a RAID-1 configuration. | ||
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The problem is caused by an outdated Intel RST (Rapid Storage Technology) driver which controls the RAID function in our driver disks. Please download the latest RST driver from Intel’s website to a USB drive and load it during Windows 7 installation. After loading the updated driver, you will be able to see a single 3 TB hard drive. | The problem is caused by an outdated Intel RST (Rapid Storage Technology) driver which controls the RAID function in our driver disks. Please download the latest RST driver from Intel’s website to a USB drive and load it during Windows 7 installation. After loading the updated driver, you will be able to see a single 3 TB hard drive. | ||
- | ==== How to install Windows in GPT mode ==== | + | ===== How to install Windows in GPT mode ===== |
:!: Due to some GPT mode limitation, please refer to [[faq: | :!: Due to some GPT mode limitation, please refer to [[faq: | ||
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- Once the installation is finished, you can check the hard disk volume information in the device manager. The partition style has now become GPT, not the old MBR. Please see the below picture. \\ {{: | - Once the installation is finished, you can check the hard disk volume information in the device manager. The partition style has now become GPT, not the old MBR. Please see the below picture. \\ {{: | ||
- | ==== Windows 7 to Windows 10 (1903) Upgrade with USB media. Upgrade Error 0xC1900101-0x30018 ==== | + | ===== Windows 7 to Windows 10 (1903) Upgrade with USB media. Upgrade Error 0xC1900101-0x30018 |
This error may happen when Windows 7 is intended to get an Upgrade to Windows 10 version 1903 via USB-Key or USB-DVD. When using USB as source, the installation process may have trouble with the partition table and '' | This error may happen when Windows 7 is intended to get an Upgrade to Windows 10 version 1903 via USB-Key or USB-DVD. When using USB as source, the installation process may have trouble with the partition table and '' | ||
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</ | </ | ||
- | ==== Windows 10 IoT vs Windows 10 Pro ==== | + | ===== Windows 10 IoT vs Windows 10 Pro ===== |
- | === Why use Windows 10 IoT Enterprise LTSC vs Windows 10 Pro? === | + | ==== Why use Windows 10 IoT Enterprise LTSC vs Windows 10 Pro? ==== |
Many SIs/VARs are using the wrong version e.g for POS or Digital Signage solutions and are loading Windows 10 Pro when they should be using Windows 10 IoT Enterprise LTSC. This may cause frequent failure of Windows appliances due to running Windows 10 Pro instead of Windows 10 IoT. | Many SIs/VARs are using the wrong version e.g for POS or Digital Signage solutions and are loading Windows 10 Pro when they should be using Windows 10 IoT Enterprise LTSC. This may cause frequent failure of Windows appliances due to running Windows 10 Pro instead of Windows 10 IoT. | ||
- | == TL;DR: == | + | === TL; |
**Windows 10 IoT Enterprise** | **Windows 10 IoT Enterprise** | ||
* Dedicated application, | * Dedicated application, | ||
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* Field of use e.g. Office PC | * Field of use e.g. Office PC | ||
- | == Key Reasons for Windows IoT compared to Windows 10 Pro == | + | === Key Reasons for Windows IoT compared to Windows 10 Pro === |
* Enterprise features for full device control | * Enterprise features for full device control | ||
* Full control of the OS | * Full control of the OS | ||
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Windows 10 IoT Enterprise is best suited for appliances in public areas e.g. Kiosk or Public Display/ | Windows 10 IoT Enterprise is best suited for appliances in public areas e.g. Kiosk or Public Display/ | ||
- | == Comparison: == | + | === Comparison: |
^ ^Windows 10 IoT Enterprise (LTSC)^Windows 10 Pro (SAC)^ | ^ ^Windows 10 IoT Enterprise (LTSC)^Windows 10 Pro (SAC)^ | ||
^ Device control | ^ Device control | ||
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</ | </ | ||
- | ==== Windows 10 Compatibility | + | ===== Windows 10 compatibility ===== |
- | :!: Please note: In addition to the list below, all current and upcoming products are **suitable** for Windows 10. | + | :!: Please note: <wrap safety>In addition to the list below, all current and upcoming products are **suitable** for Windows 10</ |
^Shuttle Product^^Windows 10^^ ^ | ^Shuttle Product^^Windows 10^^ ^ | ||
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^::: | ^::: | ||
^::: | ^::: | ||
- | |||
- | ===== Linux ===== | ||
==== Related links ==== | ==== Related links ==== | ||
{{backlinks> | {{backlinks> |