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faq:software:windows [2020/07/08 13:53] – TSfaq:software:windows [2023/03/27 13:07] (current) – [Integration of VGA/LAN driver into the Windows 11 installation media] TS
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-====== Operating system-related FAQs ======+====== Windows-related FAQ ====== 
 +===== Integration of VGA/LAN driver into the Windows 11 installation media ===== 
 +This FAQ will help to have a proper resolution, or network access, during Windows 11 installation. 
 + 
 +**Preparation:** 
 +  - Download the Windows 11 Image as ISO from Microsoft: https://www.microsoft.com/en-us/software-download/windows11 
 +  - Download the "Win Toolkit": https://share.shuttle.eu/index.php/s/QF3izHOUMYaFShW/download 
 +  - Download and Extract the VGA and LAN driver for your XPC model: https://global.shuttle.com/download/download 
 +**Using the "Win Toolkit" to integrate driver prior installation** 
 +  - Open the Win Toolkit\\ {{:faq:software:windows_11:wintoolkit_1.jpg?nolink|}} 
 +  - Open the "All-In-One Integrator" 
 +  - Open "Browse" and "Browse for ISO"\\ {{:faq:software:windows_11:wintoolkit_3.jpg?nolink|}} 
 +  - Select the downloaded Windows 11 ISO from your PC\\ {{:faq:software:windows_11:wintoolkit_4.jpg?nolink|}} 
 +  - Select a folder, where the ISO will be extracted (e.g. ''C:\temp\Win11'')\\ {{:faq:software:windows_11:wintoolkit_5.jpg?nolink|}} 
 +  - Wait for the ISO to be extracted\\ {{:faq:software:windows_11:wintoolkit_6.png?nolink|}} 
 +  - Select the Windows 11 Version you want to modify (double click)\\ {{:faq:software:windows_11:wintoolkit_7.jpg?nolink|}} 
 +  - Select "Driver". Then select the "+" to add driver.\\ {{:faq:software:windows_11:wintoolkit_8.jpg?nolink|}} 
 +  - Select the folder with the previously downloaded and extracted driver.\\ The tool will automatically search for the correct files in sub-folders.\\ {{:faq:software:windows_11:wintoolkit_9.jpg?nolink|}} 
 +  - Once all required driver are loaded (Repeat step 8+9), press "START".\\ This process take several minutes, depending on your HDD/SSD speed.\\ {{:faq:software:windows_11:wintoolkit_10.png?nolink|}} {{:faq:software:windows_11:wintoolkit_10_2.jpg?nolink|}} 
 +  - After completion, close this Windows with the "X".\\ {{:faq:software:windows_11:wintoolkit_11.jpg?nolink|}} 
 +  - Prepare the USB Stick for installation. It must set to "bootable" (8GB+ capacity recommended).\\ {{:faq:software:windows_11:wintoolkit_12.jpg?nolink|}} {{:faq:software:windows_11:wintoolkit_12_2.jpg?nolink|}} 
 +  - Copy all files from the TEMP folder to the bootable USB drive.\\ {{:faq:software:windows_11:wintoolkit_13.jpg?nolink|}} 
 +  - The USB drive is now able to install Windows 11 with proper graphics resolution and available Ethernet cards. 
 + 
 +===== Windows 11 compatibility ====== 
 +Windows 11 demands TPM 2.0 (Trusted Platform Module). All current Shuttle products have this feature. 
 + 
 +Microsoft provides all information on Windows 11 [[https://www.microsoft.com/en/windows/windows-11|here]]. A free, easy to use test tool for checking compatibility is also offered [[https://aka.ms/GetPCHealthCheckApp|here]]. 
 + 
 +<wrap hi>Be sure to check beforehand whether the //Security Device Support// entry is set to //Enabled// in the **BIOS** in the //Advanced// menu.</wrap>\\ {{:faq:software:windows_11:device_manager_tpm_bios.png?nolink|}} 
 + 
 +Alternatively, you can use the **Device Manager** in Windows to find out whether your PC contains a TPM 2.0 module. 
 +  - Start the Device Manager (via the search in the Start menu or by pressing the **Windows key + X** and entering ''devmgmt.msc''). 
 +  - The item //Security Devices// must be present and below it an entry //Trusted Platform Module 2.0//, as shown here:\\ {{:faq:software:windows_11:device_manager_tpm.png?nolink|}} 
 +If this is not the case, the chances of your Shuttle PC being suitable for Windows 11 are rather slim. 
 + 
 +For a TPM support list of older Shuttle products, please have a look at [[faq:software:security#which_shuttle_products_support_tpm_v20|this table]]. 
 +==== Compatibility list ==== 
 +^Category^Model^New installation of Windows 11 64-bit^Upgrade from Windows 10 64-bit to Windows 11 64-bit^ 
 +^Edge^EN01E|<wrap warning>Not supported</wrap>|<wrap warning>Not supported</wrap>| 
 +^:::^EN01J3, EN01J4|<wrap warning>Not supported</wrap>|<wrap warning>Not supported</wrap>| 
 +^XPC cube^SH110R4|<wrap warning>Not supported</wrap>|<wrap warning>Not supported</wrap>| 
 +^:::^SH170R6|<wrap warning>Not supported</wrap>|<wrap warning>Not supported</wrap>| 
 +^:::^SZ270R8|<wrap warning>Not supported</wrap>|<wrap warning>Not supported</wrap>| 
 +^:::^SZ270R9|<wrap warning>Not supported</wrap>|<wrap warning>Not supported</wrap>| 
 +^:::^SH310R4|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| 
 +^:::^SH310R4V2|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| 
 +^:::^SH370R6|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| 
 +^:::^SH370R6V2|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| 
 +^:::^SH370R8|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| 
 +^:::^SH510R4|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| 
 +^:::^SH570R6|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| 
 +^:::^SH570R8|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| 
 +^:::^SW580R8|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| 
 +^XPC slim (1.3L)^DA320|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| 
 +^:::^DH02U, DH02U5|<wrap warning>Not supported</wrap>|<wrap warning>Not supported</wrap>| 
 +^:::^DH110|<wrap warning>Not supported</wrap>|<wrap warning>Not supported</wrap>| 
 +^:::^DH110SE|<wrap warning>Not supported</wrap>|<wrap warning>Not supported</wrap>| 
 +^:::^DQ170|<wrap warning>Not supported</wrap>|<wrap warning>Not supported</wrap>| 
 +^:::^DH270|<wrap warning>Not supported</wrap>|<wrap warning>Not supported</wrap>| 
 +^:::^DH310|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| 
 +^:::^DH310S|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| 
 +^:::^DH310V2|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| 
 +^:::^DH32U, DH32U5|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| 
 +^:::^DH370|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| 
 +^:::^DH410|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| 
 +^:::^DH410S|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| 
 +^:::^DH470|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| 
 +^XPC slim (1.3L fanless)^DL10J|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| 
 +^:::^DL20N, DL20N6|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| 
 +^:::^DS10U, DS10U3, DS10U5, DS10U7|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| 
 +^:::^DS20U, DS20U3, DS20U5, DS20U7|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| 
 +^:::^DS68U|<wrap warning>Not supported</wrap>|<wrap warning>Not supported</wrap>| 
 +^:::^DS77U, DS77U3, DS77U5, DS77U7|<wrap warning>Not supported</wrap>|<wrap warning>Not supported</wrap>| 
 +^:::^DX30|<wrap warning>Not supported</wrap>|<wrap warning>Not supported</wrap>| 
 +^XPC slim (3L)^XC60J|<wrap warning>Not supported</wrap>|<wrap warning>Not supported</wrap>| 
 +^:::^XH110, XH110V|<wrap warning>Not supported</wrap>|<wrap warning>Not supported</wrap>| 
 +^:::^XH110G|<wrap warning>Not supported</wrap>|<wrap warning>Not supported</wrap>| 
 +^:::^XH270|<wrap warning>Not supported</wrap>|<wrap warning>Not supported</wrap>| 
 +^:::^XH310, XH310V|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| 
 +^:::^XH310R, XH310RV|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| 
 +^:::^XH410G|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| 
 +^XPC nano^NC02U, NC02U3, NC02U5, NC02U7|<wrap warning>Not supported</wrap>|<wrap warning>Not supported</wrap>| 
 +^:::^NC03U, NC03U3, NC03U5, NC03U7|<wrap warning>Not supported</wrap>|<wrap warning>Not supported</wrap>| 
 +^:::^NC10U, NC10U3, NC10U5, NC10U7|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| 
 +^XPC all-in-one^P20U|<wrap warning>Not supported</wrap>|<wrap warning>Not supported</wrap>| 
 +^:::^P51U, P51U3|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| 
 +^:::^P90U, P90U3, P90U5|<wrap warning>Not supported</wrap>|<wrap warning>Not supported</wrap>| 
 +^:::^P92U, P92U3, P92U5|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| 
 +^:::^X50V6, X50V6U3|<wrap warning>Not supported</wrap>|<wrap warning>Not supported</wrap>| 
 +^:::^X50V7, X50V7U3|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| 
 +^:::^X50V8, X50V8U3|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| 
 +^Box PC^BPCWL02|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| 
 +^:::^BPCWL03|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| 
 +^Panel PC^P21WL01|<wrap safety>Successful*</wrap>|<wrap safety>Successful*</wrap>| 
 + 
 +*Please install drivers from our download section or update drivers via Windows update. 
 + 
 +<wrap lo>Date: 2022-09-01</wrap> 
 ===== How do I create a Windows 10 restore medium? ===== ===== How do I create a Windows 10 restore medium? =====
 In case you need to reset your PC to its factory settings, if, for instance, you have accidentially wiped the internal hard disk, we recommend that you create a complete "System Image" immediately after initial startup. In case you need to reset your PC to its factory settings, if, for instance, you have accidentially wiped the internal hard disk, we recommend that you create a complete "System Image" immediately after initial startup.
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 ===== Which products still support Windows 7? ===== ===== Which products still support Windows 7? =====
 ^Product category^Products^Processor (socket)^Is Windows 7 supported?^ ^Product category^Products^Processor (socket)^Is Windows 7 supported?^
-^XPC cube|SZ170R8|Socket LGA1151|✔ Only with Skylake processor ((Products with the LGA1151 socket support Skylake processors (6000 series) and Kaby Lake processors (7000 series). However, for Windows 7 graphics and chipset drivers are only available for Skylake processors.))((With Skylake processors it must be noted that the original installation DVD does not supply any matching USB 3.0 drivers for Windows 7. A description of how to integrate the missing drivers can be found here: http://go.shuttle.eu/l062h))|+^XPC cube|SZ170R8|Socket LGA1151|✔ Only with Skylake processor ((Products with the LGA1151 socket support Skylake processors (6000 series) and Kaby Lake processors (7000 series). However, for Windows 7 graphics and chipset drivers are only available for Skylake processors.))((With Skylake processors it must be noted that the original installation DVD does not supply any matching USB 3.0 drivers for Windows 7. A description of how to integrate the missing drivers can be found here: https://go.shuttle.eu/l062h))|
 ^:::|SZ170R8V2|:::|:::| ^:::|SZ170R8V2|:::|:::|
 ^:::|SH170R6|:::|:::| ^:::|SH170R6|:::|:::|
 ^:::|SH170R6 Plus|:::|:::| ^:::|SH170R6 Plus|:::|:::|
-^XPC slim (3-litre)|XH170V|Socket LGA1151|✔ Only with Skylake processor ((Products with the LGA1151 socket support Skylake processors (6000 series) and Kaby Lake processors (7000 series). However, for Windows 7 graphics and chipset drivers are only available for Skylake processors.))((With Skylake processors it must be noted that the original installation DVD does not supply any matching USB 3.0 drivers for Windows 7. A description of how to integrate the missing drivers can be found here: http://go.shuttle.eu/l062h))|+^XPC slim (3-litre)|XH170V|Socket LGA1151|✔ Only with Skylake processor ((Products with the LGA1151 socket support Skylake processors (6000 series) and Kaby Lake processors (7000 series). However, for Windows 7 graphics and chipset drivers are only available for Skylake processors.))((With Skylake processors it must be noted that the original installation DVD does not supply any matching USB 3.0 drivers for Windows 7. A description of how to integrate the missing drivers can be found here: https://go.shuttle.eu/l062h))|
 ^:::|XH110|:::|:::| ^:::|XH110|:::|:::|
 ^:::|XH110V|:::|:::| ^:::|XH110V|:::|:::|
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 ^:::|XH81V|:::|:::| ^:::|XH81V|:::|:::|
 ^:::|XH97V|:::|:::| ^:::|XH97V|:::|:::|
-^XPC slim (1-litre)|DH170|Socket LGA1151|✔ Only with Skylake processor ((Products with the LGA1151 socket support Skylake processors (6000 series) and Kaby Lake processors (7000 series). However, for Windows 7 graphics and chipset drivers are only available for Skylake processors.))((With Skylake processors it must be noted that the original installation DVD does not supply any matching USB 3.0 drivers for Windows 7. A description of how to integrate the missing drivers can be found here: http://go.shuttle.eu/l062h))|+^XPC slim (1-litre)|DH170|Socket LGA1151|✔ Only with Skylake processor ((Products with the LGA1151 socket support Skylake processors (6000 series) and Kaby Lake processors (7000 series). However, for Windows 7 graphics and chipset drivers are only available for Skylake processors.))((With Skylake processors it must be noted that the original installation DVD does not supply any matching USB 3.0 drivers for Windows 7. A description of how to integrate the missing drivers can be found here: https://go.shuttle.eu/l062h))|
 ^:::|DQ170|:::|:::| ^:::|DQ170|:::|:::|
 ^:::|DH110|:::|:::| ^:::|DH110|:::|:::|
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 ^:::|XC60J|:::|:::| ^:::|XC60J|:::|:::|
 ^:::|DS77U series|Intel ULV processor (Kaby Lake)|:::| ^:::|DS77U series|Intel ULV processor (Kaby Lake)|:::|
-^:::|DS67U series|Intel ULV processor (Skylake)|✔ ((With Skylake processors it must be noted that the original installation DVD does not supply any matching USB 3.0 drivers for Windows 7. A description of how to integrate the missing drivers can be found here: http://go.shuttle.eu/l062h))|+^:::|DS67U series|Intel ULV processor (Skylake)|✔ ((With Skylake processors it must be noted that the original installation DVD does not supply any matching USB 3.0 drivers for Windows 7. A description of how to integrate the missing drivers can be found here: https://go.shuttle.eu/l062h))|
 ^:::|DS68U|:::|:::| ^:::|DS68U|:::|:::|
 ^XPC nano|NC03U series|Intel ULV processor (Kaby Lake)|✘| ^XPC nano|NC03U series|Intel ULV processor (Kaby Lake)|✘|
-^:::|NC02U series|Intel ULV processor (Skylake)|✔ ((With Skylake processors it must be noted that the original installation DVD does not supply any matching USB 3.0 drivers for Windows 7. A description of how to integrate the missing drivers can be found here: http://go.shuttle.eu/l062h))|+^:::|NC02U series|Intel ULV processor (Skylake)|✔ ((With Skylake processors it must be noted that the original installation DVD does not supply any matching USB 3.0 drivers for Windows 7. A description of how to integrate the missing drivers can be found here: https://go.shuttle.eu/l062h))|
 ^:::|NC01U series|Intel ULV processor (Broadwell)|✔| ^:::|NC01U series|Intel ULV processor (Broadwell)|✔|
 ^XPC all-in-one|X50V6|Intel ULV processor (Kaby Lake)|✘| ^XPC all-in-one|X50V6|Intel ULV processor (Kaby Lake)|✘|
-^:::|X50V5|Intel ULV processor (Skylake)|✔ ((With Skylake processors it must be noted that the original installation DVD does not supply any matching USB 3.0 drivers for Windows 7. A description of how to integrate the missing drivers can be found here: http://go.shuttle.eu/l062h))|+^:::|X50V5|Intel ULV processor (Skylake)|✔ ((With Skylake processors it must be noted that the original installation DVD does not supply any matching USB 3.0 drivers for Windows 7. A description of how to integrate the missing drivers can be found here: https://go.shuttle.eu/l062h))|
 ^:::|X50V4|Intel ULV processor (Haswell)|✔| ^:::|X50V4|Intel ULV processor (Haswell)|✔|
  
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 ^ Product ^ Firmware Version ^ Download URL ^ ^ Product ^ Firmware Version ^ Download URL ^
-| XS35V4 | XS35V400.110 //or higher// | http://global.shuttle.com/products/productsDownload?productId=1765 | +| XS35V4 | XS35V400.110 //or higher// | https://global.shuttle.com/products/productsDownload?productId=1765 | 
-| XS36V4 | XS36V400.110 //or higher// | http://global.shuttle.com/products/productsDownload?productId=1766 |+| XS36V4 | XS36V400.110 //or higher// | https://global.shuttle.com/products/productsDownload?productId=1766 |
  
 ===== In a Windows 7 installation, how do I set up a RAID-1 configuration with two 3 TB hard drives? ===== ===== In a Windows 7 installation, how do I set up a RAID-1 configuration with two 3 TB hard drives? =====
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 </wrap> </wrap>
  
-===== Windows 10 Compatibility ===== +===== Windows 10 compatibility ===== 
-:!: Please note: In addition to the list below, all current and upcoming products are **suitable** for Windows 10.+:!: Please note: <wrap safety>In addition to the list below, all current and upcoming products are **suitable** for Windows 10</wrap>.
  
 ^Shuttle Product^^Windows 10^^ ^ ^Shuttle Product^^Windows 10^^ ^
  • Last modified: 2020/07/08 13:53
  • by TS