Differences

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faq:start [2024/01/25 14:49] (current) Shuttle
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 +~~NOTOC~~
 +====== Frequently Asked Questions ======
 +A compilation of questions and answers (FAQ) reaching our Shuttle support department.
 +===== Common FAQ =====
 +<WRAP group>
 +<WRAP half column>
 +==== Hardware ====
 +  * [[.hardware:model_identification|Model Identification]]
 +  * [[.hardware:general_troubleshooting|General Troubleshooting]]
 +  * [[.hardware:bios|BIOS/UEFI/EFI]]
 +  * [[.hardware:graphics|Graphics Card]]
 +  * [[.hardware:cpu|Processor]]
 +  * [[.hardware:ram|Memory]]
 +  * [[.hardware:hdd|Hard Disk and Solid State Drive (SSD)]]
 +  * [[.hardware:odd|Optical Drive]]
 +  * [[.hardware:slot|Expansion Card]]
 +  * [[.hardware:cooling|Cooling]]
 +  * [[.hardware:psu|Power Supply]]
 +  * [[.hardware:i_o|I/O]]
 +  * [[.hardware:network|Network]]
 +  * [[.hardware:chassis|Chassis]]
 +  * [[.hardware:maintenance|Maintenance]]
 +  * [[.hardware:upgrade|Upgrade]]
 +  * [[.hardware:vesa|VESA]]
 +</WRAP>
 +<WRAP half column>
 +==== Software ====
 +  * [[.software:linux|Linux]]
 +  * [[.software:windows|Windows]]
 +  * [[.software:1080_4k|Full HD (FHD/1080p) and Ultra HD (UHD/4K/2160p)]]
 +  * [[.software:security|Security]]
 +</WRAP>
 +</WRAP>
 +===== Sorted by product name =====
 +<WRAP group>
 +<WRAP quarter column>
 +==== XPC all-in-one ====
 +  * [[.xpc_all-in-one:P20U]]
 +  * [[.xpc_all-in-one:P22U]]
 +  * [[.xpc_all-in-one:P25N]]
 +  * [[.xpc_all-in-one:P51U]]
 +  * [[.xpc_all-in-one:P51U3]]
 +  * [[.xpc_all-in-one:P52U]]
 +  * [[.xpc_all-in-one:P52U3]]
 +  * [[.xpc_all-in-one:P90U]]
 +  * [[.xpc_all-in-one:P90U3]]
 +  * [[.xpc_all-in-one:P90U5]]
 +  * [[.xpc_all-in-one:P92U]]
 +  * [[.xpc_all-in-one:P92U3]]
 +  * [[.xpc_all-in-one:P92U5]]
 +  * [[.xpc_all-in-one:X50]]
 +  * [[.xpc_all-in-one:X50V2]]
 +  * [[.xpc_all-in-one:X50V2 Plus]]
 +  * [[.xpc_all-in-one:X50V3]]
 +  * [[.xpc_all-in-one:X50V3L]]
 +  * [[.xpc_all-in-one:X50V4]]
 +  * [[.xpc_all-in-one:X50V5]]
 +  * [[.xpc_all-in-one:X50V5U3]]
 +  * [[.xpc_all-in-one:X50V6]]
 +  * [[.xpc_all-in-one:X50V6U3]]
 +  * [[.xpc_all-in-one:X50V7]]
 +  * [[.xpc_all-in-one:X50V7L]]
 +  * [[.xpc_all-in-one:X50V7U3]]
 +  * [[.xpc_all-in-one:X50V7U3L]]
 +  * [[.xpc_all-in-one:X50V8]]
 +  * [[.xpc_all-in-one:X50V8U3]]
 +  * [[.xpc_all-in-one:X70M]]
 +  * [[.xpc_all-in-one:X70S]]
 +==== XPC cube ====
 +  * [[.xpc_cube:D10]]
 +  * [[.xpc_cube:K45]]
 +  * [[.xpc_cube:K45SE]]
 +  * [[.xpc_cube:K48]]
 +  * [[.xpc_cube:M1000]]
 +  * [[.xpc_cube:M2000]]
 +  * [[.xpc_cube:SA76G2]]
 +  * [[.xpc_cube:SA76R4]]
 +  * [[.xpc_cube:SB51G]]
 +  * [[.xpc_cube:SB52G2]]
 +  * [[.xpc_cube:SB61G2]]
 +  * [[.xpc_cube:SB62G2]]
 +  * [[.xpc_cube:SB65G2]]
 +  * [[.xpc_cube:SB75G2]]
 +  * [[.xpc_cube:SB77G5]]
 +  * [[.xpc_cube:SB81P]]
 +  * [[.xpc_cube:SB83G5]]
 +  * [[.xpc_cube:SB83G5M]]
 +  * [[.xpc_cube:SB86i]]
 +  * [[.xpc_cube:SB87G5]]
 +  * [[.xpc_cube:SB95P]]
 +  * [[.xpc_cube:SD11G5]]
 +  * [[.xpc_cube:SD30G2]]
 +  * [[.xpc_cube:SD30G2 Plus]]
 +  * [[.xpc_cube:SD31P]]
 +  * [[.xpc_cube:SD32G2]]
 +  * [[.xpc_cube:SD36G5]]
 +  * [[.xpc_cube:SD36G5M]]
 +  * [[.xpc_cube:SD37P2]]
 +  * [[.xpc_cube:SD39P2]]
 +  * [[.xpc_cube:SG31G]]
 +  * [[.xpc_cube:SG31G2]]
 +  * [[.xpc_cube:SG31G2V2]]
 +  * [[.xpc_cube:SG31G5]]
 +  * [[.xpc_cube:SG31G5V2]]
 +  * [[.xpc_cube:SG33G5]]
 +  * [[.xpc_cube:SG33G5M]]
 +  * [[.xpc_cube:SG33G5M Deluxe]]
 +  * [[.xpc_cube:SG33G6 Deluxe]]
 +  * [[.xpc_cube:SG41J1]]
 +  * [[.xpc_cube:SG41J1 Plus]]
 +  * [[.xpc_cube:SG41J1 Plus V2]]
 +  * [[.xpc_cube:SG41J4]]
 +  * [[.xpc_cube:SG45H7]]
 +  * [[.xpc_cube:SH55J2]]
 +  * [[.xpc_cube:SH61R4]]
 +  * [[.xpc_cube:SH67H3]]
 +  * [[.xpc_cube:SH67H7]]
 +  * [[.xpc_cube:SH81R4]]
 +  * [[.xpc_cube:SH87R6]]
 +  * [[.xpc_cube:SH97R6]]
 +  * [[.xpc_cube:SH110R4]]
 +  * [[.xpc_cube:SH310R4]]
 +  * [[.xpc_cube:SH170R6]]
 +  * [[.xpc_cube:SH170R6 Plus]]
 +  * [[.xpc_cube:SH370R6]]
 +  * [[.xpc_cube:SH370R6V2]]
 +  * [[.xpc_cube:SH370R6 Plus]]
 +  * [[.xpc_cube:SH370R6V2 Plus]]
 +  * [[.xpc_cube:SH370R8]]
 +  * [[.xpc_cube:SH510R4]]
 +  * [[.xpc_cube:SH570R6]]
 +  * [[.xpc_cube:SH570R6 Plus]]
 +  * [[.xpc_cube:SH570R8]]
 +  * [[.xpc_cube:SH610R4]]
 +  * [[.xpc_cube:SK21G]]
 +  * [[.xpc_cube:SK22G2]]
 +  * [[.xpc_cube:SK41G]]
 +  * [[.xpc_cube:SK43G]]
 +  * [[.xpc_cube:SK83G]]
 +  * [[.xpc_cube:SN21G5]]
 +  * [[.xpc_cube:SN25P]]
 +  * [[.xpc_cube:SN26P]]
 +  * [[.xpc_cube:SN27P2]]
 +  * [[.xpc_cube:SN41G2]]
 +  * [[.xpc_cube:SN45G]]
 +  * [[.xpc_cube:SN68PTG5]]
 +  * [[.xpc_cube:SN68PTG6 Deluxe]]
 +  * [[.xpc_cube:SN68SG2]]
 +  * [[.xpc_cube:SN78SH7]]
 +  * [[.xpc_cube:SN85G4]]
 +  * [[.xpc_cube:SN95G5]]
 +  * [[.xpc_cube:SP35P2]]
 +  * [[.xpc_cube:SP35P2 Pro]]
 +  * [[.xpc_cube:SP45H7]]
 +  * [[.xpc_cube:SS21T]]
 +  * [[.xpc_cube:SS30G2]]
 +  * [[.xpc_cube:SS31T]]
 +  * [[.xpc_cube:SS40G]]
 +  * [[.xpc_cube:SS50]]
 +  * [[.xpc_cube:SS51G]]
 +  * [[.xpc_cube:SS56G]]
 +  * [[.xpc_cube:SS56L]]
 +  * [[.xpc_cube:SS58G2]]
 +  * [[.xpc_cube:SS59G]]
 +  * [[.xpc_cube:ST20G5]]
 +  * [[.xpc_cube:ST61G4]]
 +  * [[.xpc_cube:ST62K]]
 +  * [[.xpc_cube:SV24]]
 +  * [[.xpc_cube:SV25]]
 +  * [[.xpc_cube:SW580R8]]
 +  * [[.xpc_cube:SX38P2 Pro]]
 +  * [[.xpc_cube:SX48P2 Deluxe]]
 +  * [[.xpc_cube:SX58H7]]
 +  * [[.xpc_cube:SX58H7 Pro]]
 +  * [[.xpc_cube:SX58J3]]
 +  * [[.xpc_cube:SX79R5]]
 +  * [[.xpc_cube:SZ68R5]]
 +  * [[.xpc_cube:SZ77R5]]
 +  * [[.xpc_cube:SZ87R6]]
 +  * [[.xpc_cube:SZ170R8]]
 +  * [[.xpc_cube:SZ170R8V2]]
 +  * [[.xpc_cube:SZ270R8]]
 +  * [[.xpc_cube:SZ270R9]]
 +</WRAP>
 +<WRAP quarter column>
 +==== XPC nano ====
 +  * [[.xpc_nano:NC01U]]
 +  * [[.xpc_nano:NC01U3]]
 +  * [[.xpc_nano:NC01U5]]
 +  * [[.xpc_nano:NC01U7]]
 +  * [[.xpc_nano:NC10U]]
 +  * [[.xpc_nano:NC10U3]]
 +  * [[.xpc_nano:NC10U5]]
 +  * [[.xpc_nano:NC10U7]]
 +  * [[.xpc_nano:NC02U]]
 +  * [[.xpc_nano:NC02U3]]
 +  * [[.xpc_nano:NC02U5]]
 +  * [[.xpc_nano:NC02U7]]
 +  * [[.xpc_nano:NC03U]]
 +  * [[.xpc_nano:NC03U3]]
 +  * [[.xpc_nano:NC03U5]]
 +  * [[.xpc_nano:NC03U7]]
 +  * [[.xpc_nano:NC40U]]
 +  * [[.xpc_nano:NC40U3]]
 +  * [[.xpc_nano:NC40U5]]
 +  * [[.xpc_nano:NC40U7]]
 +  * [[.xpc_nano:NS02A]]
 +  * [[.xpc_nano:NS02E]]
 +  * [[.xpc_nano:NS02AV2]]
 +  * [[.xpc_nano:NS02EV2]]
 +==== XPC slim ====
 +  * [[.xpc_slim:DA320]]
 +  * [[.xpc_slim:DH02U]]
 +  * [[.xpc_slim:DH02U5]]
 +  * [[.xpc_slim:DH32U]]
 +  * [[.xpc_slim:DH32U5]]
 +  * [[.xpc_slim:DH110]]
 +  * [[.xpc_slim:DH110SE]]
 +  * [[.xpc_slim:DH170]]
 +  * [[.xpc_slim:DH270]]
 +  * [[.xpc_slim:DH310]]
 +  * [[.xpc_slim:DH310S]]
 +  * [[.xpc_slim:DH310V2]]
 +  * [[.xpc_slim:DH310V2C]]
 +  * [[.xpc_slim:DH370]]
 +  * [[.xpc_slim:DH410]]
 +  * [[.xpc_slim:DH410C]]
 +  * [[.xpc_slim:DH410S]]
 +  * [[.xpc_slim:DH470]]
 +  * [[.xpc_slim:DH470C]]
 +  * [[.xpc_slim:DH610]]
 +  * [[.xpc_slim:DH610S]]
 +  * [[.xpc_slim:DH670]]
 +  * [[.xpc_slim:DH670V2]]
 +  * [[.xpc_slim:DL10J]]
 +  * [[.xpc_slim:DL20N]]
 +  * [[.xpc_slim:DL20N6]]
 +  * [[.xpc_slim:DL30N]]
 +  * [[.xpc_slim:DL30N3]]
 +  * [[.xpc_slim:DQ170]]
 +  * [[.xpc_slim:DS10U]]
 +  * [[.xpc_slim:DS10U3]]
 +  * [[.xpc_slim:DS10U5]]
 +  * [[.xpc_slim:DS10U7]]
 +  * [[.xpc_slim:DS20U]]
 +  * [[.xpc_slim:DS20U3]]
 +  * [[.xpc_slim:DS20U5]]
 +  * [[.xpc_slim:DS20U7]]
 +  * [[.xpc_slim:DS20UV2]]
 +  * [[.xpc_slim:DS20U3V2]]
 +  * [[.xpc_slim:DS20U5V2]]
 +  * [[.xpc_slim:DS20U7V2]]
 +  * [[.xpc_slim:DS407T]]
 +  * [[.xpc_slim:DS437]]
 +  * [[.xpc_slim:DS437T]]
 +  * [[.xpc_slim:DS47]]
 +  * [[.xpc_slim:DS50U]]
 +  * [[.xpc_slim:DS50U3]]
 +  * [[.xpc_slim:DS50U5]]
 +  * [[.xpc_slim:DS50U7]]
 +  * [[.xpc_slim:DS57U]]
 +  * [[.xpc_slim:DS57U3]]
 +  * [[.xpc_slim:DS57U5]]
 +  * [[.xpc_slim:DS57U7]]
 +  * [[.xpc_slim:DS61]]
 +  * [[.xpc_slim:DS67U]]
 +  * [[.xpc_slim:DS67U3]]
 +  * [[.xpc_slim:DS67U5]]
 +  * [[.xpc_slim:DS67U7]]
 +  * [[.xpc_slim:DS68U]]
 +  * [[.xpc_slim:DS77U]]
 +  * [[.xpc_slim:DS77U3]]
 +  * [[.xpc_slim:DS77U5]]
 +  * [[.xpc_slim:DS77U7]]
 +  * [[.xpc_slim:DS81]]
 +  * [[.xpc_slim:DS87]]
 +  * [[.xpc_slim:DX30]]
 +  * [[.xpc_slim:X100]]
 +  * [[.xpc_slim:X200]]
 +  * [[.xpc_slim:X27]]
 +  * [[.xpc_slim:X27D]]
 +  * [[.xpc_slim:XC60J]]
 +  * [[.xpc_slim:XG41]]
 +  * [[.xpc_slim:XH61]]
 +  * [[.xpc_slim:XH61V]]
 +  * [[.xpc_slim:XH81]]
 +  * [[.xpc_slim:XH81V]]
 +  * [[.xpc_slim:XH97V]]
 +  * [[.xpc_slim:XH110]]
 +  * [[.xpc_slim:XH110G]]
 +  * [[.xpc_slim:XH110V]]
 +  * [[.xpc_slim:XH170V]]
 +  * [[.xpc_slim:XH270]]
 +  * [[.xpc_slim:XH310]]
 +  * [[.xpc_slim:XH310R]]
 +  * [[.xpc_slim:XH310RV]]
 +  * [[.xpc_slim:XH310V]]
 +  * [[.xpc_slim:XH410G]]
 +  * [[.xpc_slim:XH510G]]
 +  * [[.xpc_slim:XH510G2]]
 +  * [[.xpc_slim:XH610]]
 +  * [[.xpc_slim:XH610V]]
 +  * [[.xpc_slim:XS35]]
 +  * [[.xpc_slim:XS35GS V2]]
 +  * [[.xpc_slim:XS35GS V3L]]
 +  * [[.xpc_slim:XS35GT]]
 +  * [[.xpc_slim:XS35GTA V2]]
 +  * [[.xpc_slim:XS35GTA V3]]
 +  * [[.xpc_slim:XS35GTV2]]
 +  * [[.xpc_slim:XS35V2]]
 +  * [[.xpc_slim:XS35V3]]
 +  * [[.xpc_slim:XS35V3L]]
 +  * [[.xpc_slim:XS35V4]]
 +  * [[.xpc_slim:XS35V5 Pro]]
 +  * [[.xpc_slim:XS36V]]
 +  * [[.xpc_slim:XS36V4]]
 +  * [[.xpc_slim:XS36V5]]
 +  * [[.xpc_slim:XS36VL]]
 +</WRAP>
 +<WRAP quarter column>
 +==== XPC accessories ====
 +  * [[.xpc_accessories:CA10]]
 +  * [[.xpc_accessories:CosmetiX]]
 +  * [[.xpc_accessories:CR20]]
 +  * [[.xpc_accessories:CR40]]
 +  * [[.xpc_accessories:CV18]]
 +  * [[.xpc_accessories:CV20]]
 +  * [[.xpc_accessories:CV21]]
 +  * [[.xpc_accessories:CV22]]
 +  * [[.xpc_accessories:CXP01]]
 +  * [[.xpc_accessories:FSP300]]
 +  * [[.xpc_accessories:FSP500]]
 +  * [[.xpc_accessories:H-RS232]]
 +  * [[.xpc_accessories:J-RS232]]
 +  * [[.xpc_accessories:MY01]]
 +  * [[.xpc_accessories:PBAT01]]
 +  * [[.xpc_accessories:PC10]]
 +  * [[.xpc_accessories:PC12]]
 +  * [[.xpc_accessories:PC15]]
 +  * [[.xpc_accessories:PC17]]
 +  * [[.xpc_accessories:PC22]]
 +  * [[.xpc_accessories:PC23]]
 +  * [[.xpc_accessories:PC30]]
 +  * [[.xpc_accessories:PC40]]
 +  * [[.xpc_accessories:PC45G]]
 +  * [[.xpc_accessories:PC50]]
 +  * [[.xpc_accessories:PC55]]
 +  * [[.xpc_accessories:PC60]]
 +  * [[.xpc_accessories:PC61J]]
 +  * [[.xpc_accessories:PC62]]
 +  * [[.xpc_accessories:PC63]]
 +  * [[.xpc_accessories:PC63J]]
 +  * [[.xpc_accessories:PC7]]
 +  * [[.xpc_accessories:PC8]]
 +  * [[.xpc_accessories:PC8B]]
 +  * [[.xpc_accessories:PC850]]
 +  * [[.xpc_accessories:PC9W]]
 +  * [[.xpc_accessories:PCL68]]
 +  * [[.xpc_accessories:PCL69]]
 +  * [[.xpc_accessories:PCL70]]
 +  * [[.xpc_accessories:PCL71]]
 +  * [[.xpc_accessories:PCM3]]
 +  * [[.xpc_accessories:PCM31]]
 +  * [[.xpc_accessories:PCP21]]
 +  * [[.xpc_accessories:PE40]]
 +  * [[.xpc_accessories:PE90]]
 +  * [[.xpc_accessories:PE120]]
 +  * [[.xpc_accessories:PE180]]
 +  * [[.xpc_accessories:PF10]]
 +  * [[.xpc_accessories:PF100]]
 +  * [[.xpc_accessories:PF11]]
 +  * [[.xpc_accessories:PF12]]
 +  * [[.xpc_accessories:PF16]]
 +  * [[.xpc_accessories:PF20]]
 +  * [[.xpc_accessories:PF21]]
 +  * [[.xpc_accessories:PF22]]
 +  * [[.xpc_accessories:PF23]]
 +  * [[.xpc_accessories:PF24]]
 +  * [[.xpc_accessories:PF25]]
 +  * [[.xpc_accessories:PF27]]
 +  * [[.xpc_accessories:PF30]]
 +  * [[.xpc_accessories:PF31]]
 +  * [[.xpc_accessories:PF40]]
 +  * [[.xpc_accessories:PF55]]
 +  * [[.xpc_accessories:PF60]]
 +  * [[.xpc_accessories:PF61]]
 +  * [[.xpc_accessories:PF9]]
 +  * [[.xpc_accessories:PH4]]
 +  * [[.xpc_accessories:PHD2]]
 +  * [[.xpc_accessories:PHD3]]
 +  * [[.xpc_accessories:PHD4]]
 +  * [[.xpc_accessories:PM65]]
 +  * [[.xpc_accessories:PN11]]
 +  * [[.xpc_accessories:PN15]]
 +  * [[.xpc_accessories:PN15G]]
 +  * [[.xpc_accessories:PN18]]
 +  * [[.xpc_accessories:PN18G]]
 +  * [[.xpc_accessories:PN20]]
 +  * [[.xpc_accessories:PN21]]
 +  * [[.xpc_accessories:PN31]]
 +  * [[.xpc_accessories:PNFC01]]
 +  * [[.xpc_accessories:POR01]]
 +  * [[.xpc_accessories:POS01]]
 +  * [[.xpc_accessories:POV21]]
 +  * [[.xpc_accessories:PRM01]]
 +  * [[.xpc_accessories:PS01]]
 +  * [[.xpc_accessories:PS10]]
 +  * [[.xpc_accessories:PV01]]
 +  * [[.xpc_accessories:PV02]]
 +  * [[.xpc_accessories:PV03]]
 +  * [[.xpc_accessories:PV04]]
 +  * [[.xpc_accessories:PVG01]]
 +  * [[.xpc_accessories:WLN-C]]
 +  * [[.xpc_accessories:WLN-M]]
 +  * [[.xpc_accessories:WLN-M1]]
 +  * [[.xpc_accessories:WLN-P]]
 +  * [[.xpc_accessories:WLN-S]]
 +  * [[.xpc_accessories:WWN01]]
 +  * [[.xpc_accessories:WWN11]]
 +  * [[.xpc_accessories:XCB01]]
 +  * [[.xpc_accessories:XLB01]]
 +  * [[.xpc_accessories:XVB01]]
 +  * [[.xpc_accessories:XP17]]
 +  * [[.xpc_accessories:XP19]]
 +</WRAP>
 +<WRAP quarter column>
 +==== Edge ====
 +  * [[.edge:EN01J3]]
 +  * [[.edge:EN01J4]]
 +==== Smart Signage ====
 +  * [[.signage:D230]]
 +  * [[.signage:D230SRV]]
 +==== Box PC ====
 +  * [[.box_pc:BPCAL02]]
 +  * [[.box_pc:BPCAL03]]
 +  * [[.box_pc:BPCWL02]]
 +  * [[.box_pc:BPCWL03]]
 +==== Panel PC ====
 +  * [[.panel_pc:M21WL01]]
 +  * [[.panel_pc:P15WL01]]
 +  * [[.panel_pc:P21WL01]]
 +==== OMNINAS ====
 +  * [[.omninas:KD20]]
 +  * [[.omninas:KD21]]
 +  * [[.omninas:KD22]]
 +  * [[.omninas:KS10]]
 +==== ARM ====
 +  * [[.arm:DSA2LS]]
 +==== Biometric Solutions ====
 +  * [[.biometric_solutions:BR06]]
 +  * [[.biometric_solutions:BR06E]]
 +  * [[.biometric_solutions:BR06S]]
 +  * [[.biometric_solutions:BR06V2]]
 +</WRAP>
 +</WRAP>
  
 +===== Other Shuttle FAQ Collections/Support Archives =====
 +  * [[https://global.shuttle.com/support/faq|Shuttle Headquarters Global FAQ]]
 +  * [[https://archive.shuttle.eu/2009/en/www.shuttle.eu/index-9.html|Outdated Shuttle Europe support archive]] (until 10/2009)
 +  * [[https://archive.shuttle.eu/2004/en/home.htm|Outdated Shuttle Europe support archive]] (until 09/2004)
 +  * [[https://archive.shuttle.eu|All outdated European Shuttle Websites]] (until 12/2021)