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faq:start [2017/12/06 15:49] – Added XH270 TSfaq:start [2024/01/25 14:49] (current) Shuttle
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 +~~NOTOC~~
 ====== Frequently Asked Questions ====== ====== Frequently Asked Questions ======
-A compilation of questions and answers reaching our Shuttle support department. +A compilation of questions and answers (FAQ) reaching our Shuttle support department. 
-===== Common FAQs ===== +===== Common FAQ ===== 
-==== Software ==== +<WRAP group> 
-  * [[.software:windows_10_compatibility|Windows 10 compatibility]] +<WRAP half column>
-  * [[.software:linux_compatibility|Linux compatibility]] +
-  * [[.software:os_installation|Operating system]] +
-  * [[.software:1080_4k|Full HD (1080p) and Ultra HD (2160p/4K)]] +
-  * [[.software:security|Security]]+
 ==== Hardware ==== ==== Hardware ====
   * [[.hardware:model_identification|Model Identification]]   * [[.hardware:model_identification|Model Identification]]
Line 15: Line 12:
   * [[.hardware:cpu|Processor]]   * [[.hardware:cpu|Processor]]
   * [[.hardware:ram|Memory]]   * [[.hardware:ram|Memory]]
-  * [[.hardware:hdd|Hard Disk]]+  * [[.hardware:hdd|Hard Disk and Solid State Drive (SSD)]]
   * [[.hardware:odd|Optical Drive]]   * [[.hardware:odd|Optical Drive]]
   * [[.hardware:slot|Expansion Card]]   * [[.hardware:slot|Expansion Card]]
Line 21: Line 18:
   * [[.hardware:psu|Power Supply]]   * [[.hardware:psu|Power Supply]]
   * [[.hardware:i_o|I/O]]   * [[.hardware:i_o|I/O]]
 +  * [[.hardware:network|Network]]
   * [[.hardware:chassis|Chassis]]   * [[.hardware:chassis|Chassis]]
   * [[.hardware:maintenance|Maintenance]]   * [[.hardware:maintenance|Maintenance]]
   * [[.hardware:upgrade|Upgrade]]   * [[.hardware:upgrade|Upgrade]]
   * [[.hardware:vesa|VESA]]   * [[.hardware:vesa|VESA]]
 +</WRAP>
 +<WRAP half column>
 +==== Software ====
 +  * [[.software:linux|Linux]]
 +  * [[.software:windows|Windows]]
 +  * [[.software:1080_4k|Full HD (FHD/1080p) and Ultra HD (UHD/4K/2160p)]]
 +  * [[.software:security|Security]]
 +</WRAP>
 +</WRAP>
 ===== Sorted by product name ===== ===== Sorted by product name =====
 <WRAP group> <WRAP group>
-<WRAP third column>+<WRAP quarter column>
 ==== XPC all-in-one ==== ==== XPC all-in-one ====
 +  * [[.xpc_all-in-one:P20U]]
 +  * [[.xpc_all-in-one:P22U]]
 +  * [[.xpc_all-in-one:P25N]]
 +  * [[.xpc_all-in-one:P51U]]
 +  * [[.xpc_all-in-one:P51U3]]
 +  * [[.xpc_all-in-one:P52U]]
 +  * [[.xpc_all-in-one:P52U3]]
 +  * [[.xpc_all-in-one:P90U]]
 +  * [[.xpc_all-in-one:P90U3]]
 +  * [[.xpc_all-in-one:P90U5]]
 +  * [[.xpc_all-in-one:P92U]]
 +  * [[.xpc_all-in-one:P92U3]]
 +  * [[.xpc_all-in-one:P92U5]]
   * [[.xpc_all-in-one:X50]]   * [[.xpc_all-in-one:X50]]
   * [[.xpc_all-in-one:X50V2]]   * [[.xpc_all-in-one:X50V2]]
Line 36: Line 56:
   * [[.xpc_all-in-one:X50V4]]   * [[.xpc_all-in-one:X50V4]]
   * [[.xpc_all-in-one:X50V5]]   * [[.xpc_all-in-one:X50V5]]
 +  * [[.xpc_all-in-one:X50V5U3]]
   * [[.xpc_all-in-one:X50V6]]   * [[.xpc_all-in-one:X50V6]]
 +  * [[.xpc_all-in-one:X50V6U3]]
 +  * [[.xpc_all-in-one:X50V7]]
 +  * [[.xpc_all-in-one:X50V7L]]
 +  * [[.xpc_all-in-one:X50V7U3]]
 +  * [[.xpc_all-in-one:X50V7U3L]]
 +  * [[.xpc_all-in-one:X50V8]]
 +  * [[.xpc_all-in-one:X50V8U3]]
   * [[.xpc_all-in-one:X70M]]   * [[.xpc_all-in-one:X70M]]
   * [[.xpc_all-in-one:X70S]]   * [[.xpc_all-in-one:X70S]]
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   * [[.xpc_cube:SH97R6]]   * [[.xpc_cube:SH97R6]]
   * [[.xpc_cube:SH110R4]]   * [[.xpc_cube:SH110R4]]
 +  * [[.xpc_cube:SH310R4]]
   * [[.xpc_cube:SH170R6]]   * [[.xpc_cube:SH170R6]]
   * [[.xpc_cube:SH170R6 Plus]]   * [[.xpc_cube:SH170R6 Plus]]
 +  * [[.xpc_cube:SH370R6]]
 +  * [[.xpc_cube:SH370R6V2]]
 +  * [[.xpc_cube:SH370R6 Plus]]
 +  * [[.xpc_cube:SH370R6V2 Plus]]
 +  * [[.xpc_cube:SH370R8]]
 +  * [[.xpc_cube:SH510R4]]
 +  * [[.xpc_cube:SH570R6]]
 +  * [[.xpc_cube:SH570R6 Plus]]
 +  * [[.xpc_cube:SH570R8]]
 +  * [[.xpc_cube:SH610R4]]
   * [[.xpc_cube:SK21G]]   * [[.xpc_cube:SK21G]]
   * [[.xpc_cube:SK22G2]]   * [[.xpc_cube:SK22G2]]
Line 129: Line 168:
   * [[.xpc_cube:SV24]]   * [[.xpc_cube:SV24]]
   * [[.xpc_cube:SV25]]   * [[.xpc_cube:SV25]]
 +  * [[.xpc_cube:SW580R8]]
   * [[.xpc_cube:SX38P2 Pro]]   * [[.xpc_cube:SX38P2 Pro]]
   * [[.xpc_cube:SX48P2 Deluxe]]   * [[.xpc_cube:SX48P2 Deluxe]]
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   * [[.xpc_cube:SZ270R9]]   * [[.xpc_cube:SZ270R9]]
 </WRAP> </WRAP>
-<WRAP third column>+<WRAP quarter column> 
 +==== XPC nano ==== 
 +  * [[.xpc_nano:NC01U]] 
 +  * [[.xpc_nano:NC01U3]] 
 +  * [[.xpc_nano:NC01U5]] 
 +  * [[.xpc_nano:NC01U7]] 
 +  * [[.xpc_nano:NC10U]] 
 +  * [[.xpc_nano:NC10U3]] 
 +  * [[.xpc_nano:NC10U5]] 
 +  * [[.xpc_nano:NC10U7]] 
 +  * [[.xpc_nano:NC02U]] 
 +  * [[.xpc_nano:NC02U3]] 
 +  * [[.xpc_nano:NC02U5]] 
 +  * [[.xpc_nano:NC02U7]] 
 +  * [[.xpc_nano:NC03U]] 
 +  * [[.xpc_nano:NC03U3]] 
 +  * [[.xpc_nano:NC03U5]] 
 +  * [[.xpc_nano:NC03U7]] 
 +  * [[.xpc_nano:NC40U]] 
 +  * [[.xpc_nano:NC40U3]] 
 +  * [[.xpc_nano:NC40U5]] 
 +  * [[.xpc_nano:NC40U7]] 
 +  * [[.xpc_nano:NS02A]] 
 +  * [[.xpc_nano:NS02E]] 
 +  * [[.xpc_nano:NS02AV2]] 
 +  * [[.xpc_nano:NS02EV2]]
 ==== XPC slim ==== ==== XPC slim ====
 +  * [[.xpc_slim:DA320]]
 +  * [[.xpc_slim:DH02U]]
 +  * [[.xpc_slim:DH02U5]]
 +  * [[.xpc_slim:DH32U]]
 +  * [[.xpc_slim:DH32U5]]
   * [[.xpc_slim:DH110]]   * [[.xpc_slim:DH110]]
   * [[.xpc_slim:DH110SE]]   * [[.xpc_slim:DH110SE]]
   * [[.xpc_slim:DH170]]   * [[.xpc_slim:DH170]]
 +  * [[.xpc_slim:DH270]]
 +  * [[.xpc_slim:DH310]]
 +  * [[.xpc_slim:DH310S]]
 +  * [[.xpc_slim:DH310V2]]
 +  * [[.xpc_slim:DH310V2C]]
 +  * [[.xpc_slim:DH370]]
 +  * [[.xpc_slim:DH410]]
 +  * [[.xpc_slim:DH410C]]
 +  * [[.xpc_slim:DH410S]]
 +  * [[.xpc_slim:DH470]]
 +  * [[.xpc_slim:DH470C]]
 +  * [[.xpc_slim:DH610]]
 +  * [[.xpc_slim:DH610S]]
 +  * [[.xpc_slim:DH670]]
 +  * [[.xpc_slim:DH670V2]]
 +  * [[.xpc_slim:DL10J]]
 +  * [[.xpc_slim:DL20N]]
 +  * [[.xpc_slim:DL20N6]]
 +  * [[.xpc_slim:DL30N]]
 +  * [[.xpc_slim:DL30N3]]
   * [[.xpc_slim:DQ170]]   * [[.xpc_slim:DQ170]]
 +  * [[.xpc_slim:DS10U]]
 +  * [[.xpc_slim:DS10U3]]
 +  * [[.xpc_slim:DS10U5]]
 +  * [[.xpc_slim:DS10U7]]
 +  * [[.xpc_slim:DS20U]]
 +  * [[.xpc_slim:DS20U3]]
 +  * [[.xpc_slim:DS20U5]]
 +  * [[.xpc_slim:DS20U7]]
 +  * [[.xpc_slim:DS20UV2]]
 +  * [[.xpc_slim:DS20U3V2]]
 +  * [[.xpc_slim:DS20U5V2]]
 +  * [[.xpc_slim:DS20U7V2]]
   * [[.xpc_slim:DS407T]]   * [[.xpc_slim:DS407T]]
   * [[.xpc_slim:DS437]]   * [[.xpc_slim:DS437]]
   * [[.xpc_slim:DS437T]]   * [[.xpc_slim:DS437T]]
   * [[.xpc_slim:DS47]]   * [[.xpc_slim:DS47]]
 +  * [[.xpc_slim:DS50U]]
 +  * [[.xpc_slim:DS50U3]]
 +  * [[.xpc_slim:DS50U5]]
 +  * [[.xpc_slim:DS50U7]]
   * [[.xpc_slim:DS57U]]   * [[.xpc_slim:DS57U]]
   * [[.xpc_slim:DS57U3]]   * [[.xpc_slim:DS57U3]]
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   * [[.xpc_slim:XH170V]]   * [[.xpc_slim:XH170V]]
   * [[.xpc_slim:XH270]]   * [[.xpc_slim:XH270]]
 +  * [[.xpc_slim:XH310]]
 +  * [[.xpc_slim:XH310R]]
 +  * [[.xpc_slim:XH310RV]]
 +  * [[.xpc_slim:XH310V]]
 +  * [[.xpc_slim:XH410G]]
 +  * [[.xpc_slim:XH510G]]
 +  * [[.xpc_slim:XH510G2]]
 +  * [[.xpc_slim:XH610]]
 +  * [[.xpc_slim:XH610V]]
   * [[.xpc_slim:XS35]]   * [[.xpc_slim:XS35]]
   * [[.xpc_slim:XS35GS V2]]   * [[.xpc_slim:XS35GS V2]]
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   * [[.xpc_slim:XS36V5]]   * [[.xpc_slim:XS36V5]]
   * [[.xpc_slim:XS36VL]]   * [[.xpc_slim:XS36VL]]
-==== XPC nano ==== 
-  * [[.xpc_nano:NC01U]] 
-  * [[.xpc_nano:NC01U3]] 
-  * [[.xpc_nano:NC01U5]] 
-  * [[.xpc_nano:NC01U7]] 
-  * [[.xpc_nano:NC02U]] 
-  * [[.xpc_nano:NC02U3]] 
-  * [[.xpc_nano:NC02U5]] 
-  * [[.xpc_nano:NC02U7]] 
-  * [[.xpc_nano:NC03U]] 
-  * [[.xpc_nano:NC03U3]] 
-  * [[.xpc_nano:NC03U5]] 
-  * [[.xpc_nano:NC03U7]] 
-  * [[.xpc_nano:NS02A]] 
-  * [[.xpc_nano:NS02E]] 
-==== OMNINAS ==== 
-  * [[.omninas:KD20]] 
-  * [[.omninas:KD21]] 
-  * [[.omninas:KD22]] 
-  * [[.omninas:KS10]] 
-==== ARM ==== 
-  * [[.arm:DSA2LS]] 
 </WRAP> </WRAP>
-<WRAP third column>+<WRAP quarter column>
 ==== XPC accessories ==== ==== XPC accessories ====
   * [[.xpc_accessories:CA10]]   * [[.xpc_accessories:CA10]]
Line 236: Line 329:
   * [[.xpc_accessories:CV22]]   * [[.xpc_accessories:CV22]]
   * [[.xpc_accessories:CXP01]]   * [[.xpc_accessories:CXP01]]
 +  * [[.xpc_accessories:FSP300]]
 +  * [[.xpc_accessories:FSP500]]
   * [[.xpc_accessories:H-RS232]]   * [[.xpc_accessories:H-RS232]]
   * [[.xpc_accessories:J-RS232]]   * [[.xpc_accessories:J-RS232]]
   * [[.xpc_accessories:MY01]]   * [[.xpc_accessories:MY01]]
 +  * [[.xpc_accessories:PBAT01]]
   * [[.xpc_accessories:PC10]]   * [[.xpc_accessories:PC10]]
   * [[.xpc_accessories:PC12]]   * [[.xpc_accessories:PC12]]
Line 258: Line 354:
   * [[.xpc_accessories:PC8]]   * [[.xpc_accessories:PC8]]
   * [[.xpc_accessories:PC8B]]   * [[.xpc_accessories:PC8B]]
 +  * [[.xpc_accessories:PC850]]
   * [[.xpc_accessories:PC9W]]   * [[.xpc_accessories:PC9W]]
   * [[.xpc_accessories:PCL68]]   * [[.xpc_accessories:PCL68]]
Line 264: Line 361:
   * [[.xpc_accessories:PCL71]]   * [[.xpc_accessories:PCL71]]
   * [[.xpc_accessories:PCM3]]   * [[.xpc_accessories:PCM3]]
 +  * [[.xpc_accessories:PCM31]]
 +  * [[.xpc_accessories:PCP21]]
   * [[.xpc_accessories:PE40]]   * [[.xpc_accessories:PE40]]
   * [[.xpc_accessories:PE90]]   * [[.xpc_accessories:PE90]]
 +  * [[.xpc_accessories:PE120]]
 +  * [[.xpc_accessories:PE180]]
   * [[.xpc_accessories:PF10]]   * [[.xpc_accessories:PF10]]
   * [[.xpc_accessories:PF100]]   * [[.xpc_accessories:PF100]]
Line 298: Line 399:
   * [[.xpc_accessories:PN21]]   * [[.xpc_accessories:PN21]]
   * [[.xpc_accessories:PN31]]   * [[.xpc_accessories:PN31]]
 +  * [[.xpc_accessories:PNFC01]]
   * [[.xpc_accessories:POR01]]   * [[.xpc_accessories:POR01]]
   * [[.xpc_accessories:POS01]]   * [[.xpc_accessories:POS01]]
 +  * [[.xpc_accessories:POV21]]
   * [[.xpc_accessories:PRM01]]   * [[.xpc_accessories:PRM01]]
   * [[.xpc_accessories:PS01]]   * [[.xpc_accessories:PS01]]
Line 306: Line 409:
   * [[.xpc_accessories:PV02]]   * [[.xpc_accessories:PV02]]
   * [[.xpc_accessories:PV03]]   * [[.xpc_accessories:PV03]]
 +  * [[.xpc_accessories:PV04]]
   * [[.xpc_accessories:PVG01]]   * [[.xpc_accessories:PVG01]]
   * [[.xpc_accessories:WLN-C]]   * [[.xpc_accessories:WLN-C]]
   * [[.xpc_accessories:WLN-M]]   * [[.xpc_accessories:WLN-M]]
 +  * [[.xpc_accessories:WLN-M1]]
   * [[.xpc_accessories:WLN-P]]   * [[.xpc_accessories:WLN-P]]
   * [[.xpc_accessories:WLN-S]]   * [[.xpc_accessories:WLN-S]]
 +  * [[.xpc_accessories:WWN01]]
 +  * [[.xpc_accessories:WWN11]]
   * [[.xpc_accessories:XCB01]]   * [[.xpc_accessories:XCB01]]
   * [[.xpc_accessories:XLB01]]   * [[.xpc_accessories:XLB01]]
Line 316: Line 423:
   * [[.xpc_accessories:XP17]]   * [[.xpc_accessories:XP17]]
   * [[.xpc_accessories:XP19]]   * [[.xpc_accessories:XP19]]
 +</WRAP>
 +<WRAP quarter column>
 +==== Edge ====
 +  * [[.edge:EN01J3]]
 +  * [[.edge:EN01J4]]
 +==== Smart Signage ====
 +  * [[.signage:D230]]
 +  * [[.signage:D230SRV]]
 +==== Box PC ====
 +  * [[.box_pc:BPCAL02]]
 +  * [[.box_pc:BPCAL03]]
 +  * [[.box_pc:BPCWL02]]
 +  * [[.box_pc:BPCWL03]]
 +==== Panel PC ====
 +  * [[.panel_pc:M21WL01]]
 +  * [[.panel_pc:P15WL01]]
 +  * [[.panel_pc:P21WL01]]
 +==== OMNINAS ====
 +  * [[.omninas:KD20]]
 +  * [[.omninas:KD21]]
 +  * [[.omninas:KD22]]
 +  * [[.omninas:KS10]]
 +==== ARM ====
 +  * [[.arm:DSA2LS]]
 +==== Biometric Solutions ====
 +  * [[.biometric_solutions:BR06]]
 +  * [[.biometric_solutions:BR06E]]
 +  * [[.biometric_solutions:BR06S]]
 +  * [[.biometric_solutions:BR06V2]]
 </WRAP> </WRAP>
 </WRAP> </WRAP>
  
 ===== Other Shuttle FAQ Collections/Support Archives ===== ===== Other Shuttle FAQ Collections/Support Archives =====
-  * [[http://global.shuttle.com/support/faq|Shuttle Headquarters Global FAQ]] +  * [[https://global.shuttle.com/support/faq|Shuttle Headquarters Global FAQ]] 
-  * [[http://www.shuttle.eu/support-service/technical-support/faq/|Outdated Shuttle Europe support archive]] (until 11/2016) +  * [[https://archive.shuttle.eu/2009/en/www.shuttle.eu/index-9.html|Outdated Shuttle Europe support archive]] (until 10/2009) 
-  * [[http://www.shuttle.eu/_archive/old/en/www.shuttle.eu/index-9.html|Outdated Shuttle Europe support archive]] (until 10/2009) +  * [[https://archive.shuttle.eu/2004/en/home.htm|Outdated Shuttle Europe support archive]] (until 09/2004) 
-  * [[http://www.shuttle.eu/_archive/older/en/|Outdated Shuttle Europe support archive]] (until 09/2004) +  * [[https://archive.shuttle.eu|All outdated European Shuttle Websites]] (until 12/2021)
-  * [[http://rma.us.shuttle.com/SCGFaq/afmmain.aspx?topicid=&faqid=&question=|Outdated Shuttle US "Help Center"]]+
  • Last modified: 2017/12/06 15:49
  • by TS