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faq:xpc_cube:sd37p2 [2016/08/26 14:41] – created Shuttlefaq:xpc_cube:sd37p2 [2021/08/09 12:32] (current) Shuttle
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 ====== SD37P2 ====== ====== SD37P2 ======
-===== Why my SD37P2 run unstable after installed Adobe Premiere Elements? ===== +===== How do I identify the version of my SD37P2? ===== 
-Because Adobe Premiere Elements have compatibility issue with Realtek audio driver. The new Realtek driver can solve this issueAdobe has suggest the user has using Premiere Elements to go Realtek and download the audio driver Version R1.35 ([[http://download.shuttle.eu/Archive_2004/Drivers/new/sd37p2/old%20audio/audio.zip|Download]]) to solve this problem. For more information, we will suggest you to [[http://www.adobe.com/support/techdocs/332888.html|visit Adobe]] for more detail instruction+There are two versions of the SD37P2, V1 and V2. If you are not sure which version you purchased, please proceed as below to identify the version. 
 + 
 +^If the PCS is 1.X or the BIOS ID's 6th digit is 0, please download the BIOS SD37V1.x at: [[https://download.shuttle.eu/Mirror/MiniPC&AIO/cube/SD37P2/|link]]^^ 
 +|{{:faq:xpc_cube:sd37:sd37_identification_01.jpg?nolink&300|}}|{{:faq:xpc_cube:sd37:sd37_identification_02.jpg?nolink&300|}}| 
 +^If the PCB is 2.X or the BIOS ID's 6th digit is 2, please download the BIOS SD37V2.X at: [[https://download.shuttle.eu/Mirror/MiniPC&AIO/cube/SD37P2_V2/Bios/|link]]^^ 
 +|{{:faq:xpc_cube:sd37:sd37_identification_03.jpg?nolink&300|}}|{{:faq:xpc_cube:sd37:sd37_identification_04.jpg?nolink&300|}}| 
 + 
 +===== Why won't my SD37P2 support some of ATI's video cards? ===== 
 +The SD37P2 has two PCI-E slots. The PCI-E 16x bandwidth will be halved to 8x speed on each slot. If your video card only supports 16x speed, it will not run on this system. Please check your video card specifications or contact your video card vendor for detailed information. 
 + 
 +===== Does my SD37P2 support four DIMMs of DDR2-667 memory? ===== 
 +Yes, it does. Should it however turn out that it won't run stable, the system will automatically clock down the memory to 533 MHz to stabilise. 
 + 
 +===== Why does my SD37P2 run unstable when install Adobe Premiere Elements? ===== 
 +This is because Adobe Premiere Elements has compatibility issues with the Realtek audio driver. new Realtek driver will helpPlease update to version R1.35 ([[https://download.shuttle.eu/Archive_2004/Drivers/new/sd37p2/old%20audio/audio.zip|Download]]). For more information, please also [[http://www.adobe.com/support/techdocs/332888.html|visit Adobe]].  
 + 
 +===== How do I get the best out of my memory in Dual Channel mode and what aspects should I pay attention to? ===== 
 +To enable your SD37P2 DDR2 memory in Dual Channel mode, please refer to the steps below. 
 + 
 +  - Please make sure to put the very same DDR2 memory (type and brand) in the slot of the same colour. (If modules are installed in slots of different colour, they will run in Single Channel mode.) \\ {{:faq:xpc_cube:sd37:sd37_dual_channel_01.jpg?nolink&400|}} 
 +  - If the modules are installed correctly, Dual Channel will be shown on a screen when booting the XPC. \\ {{:faq:xpc_cube:sd37:sd37_dual_channel_02.jpg?nolink&400|}} 
 +  - Should the message "Dual Channel Mode Enabled" not be displayed while booting, the memory is running in Single Channel mode only. \\ {{:faq:xpc_cube:sd37:sd37_dual_channel_03.jpg?nolink&400|}} 
 + 
 +===== Why is my DDR2-800 memory only displayed as DDR2-667 on the POST screen? ===== 
 +According to Intel's specifications of the 975X chipset, it supports a total of two DDR2-800 modules. If your memory modules are shown as DDR2-667, you will need to set the frequency speed manually in the BIOS. Please follow the below steps. 
 + 
 +  - Enter BIOS and go to Frequency/Voltage Control. \\ {{:faq:xpc_cube:sd37:sd37_ddr2_800_01.jpg?nolink&400|}} 
 +  - Under DRAM Timing Selectable select "Manual". \\ {{:faq:xpc_cube:sd37:sd37_ddr2_800_02.jpg?nolink&400|}} 
 +  - Set System Memory Frequency to 800 MHz. \\ {{:faq:xpc_cube:sd37:sd37_ddr2_800_03.jpg?nolink&400|}} 
 +  - Press the F10 key to save changes to CMOS and exit BIOS. \\ {{:faq:xpc_cube:sd37:sd37_ddr2_800_04.jpg?nolink&400|}} 
 +  - Check the post screen whether it shows DDR2-800. \\ {{:faq:xpc_cube:sd37:sd37_ddr2_800_05.jpg?nolink&400|}}
  
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  • Last modified: 2016/08/26 14:41
  • by Shuttle