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--- faq:xpc_cube:sg33g5 [2016/08/26 12:40] – [POST issue: JP4 jumper setting for Shuttle G5 models.] Shuttle
+++ faq:xpc_cube:sg33g5 [2021/09/02 13:40] (current) – TS
@@ Line 1: / Line 1: @@
 ====== SG33G5 ======
+{{section>faq:hardware:graphics#g-series&firstseconly&nofooter&noeditbutton&noreadmore}}
 ===== What is the maximum resolution for the onboard video on my SG33G5? =====
-The maximum resolution for the onboard VGA output is 1680x1050, on all G5 series.
+The maximum resolution for the onboard VGA output is 1680x1050, on all models of the G5 series.
-===== POST issue: JP4 jumper setting for Shuttle G5 models. =====
+===== How come there is still an exclamation mark in the Windows XP device manager even though all drivers from the supplied CD are installed? =====
-  - Most of the time when your system doesn’t post it’s because the J4 jumper pins are loose and loosing connectivity with the motherboard. This means that when you turn on your computer its not going to show any on the screen (No Post). \\ {{:faq:xpc_cube:sg33:g5_jumper_j4_01.jpg?nolink&400|}}
+{{:faq:xpc_cube:sg33:sg33_hdmi_driver_01.jpg?nolink&500|}} \\
-  - What you need to do to fix this issue is to (unplug power cord first) remove the J4 Jumper from the motherboard and insert them upside down.  \\ {{:faq:xpc_cube:sg33:g5_jumper_j4_02.jpg?nolink&400|}}
+The exclamation mark indicates an HDMI sound device driver has not been installed properly and a manual driver update is required to complete installation. \\
-  - Try to restart computer again and you should see the BIOS screen now.
+{{:faq:xpc_cube:sg33:sg33_hdmi_driver_02.jpg?nolink&500|}}
+  - Therefore, please open the device manager and doubleclick on the device marked with the exclamation mark. \\ {{:faq:xpc_cube:sg33:sg33_hdmi_driver_03.jpg?nolink&400|}}
+  - Go to “Driver” and choose "Update Driver" \\ {{:faq:xpc_cube:sg33:sg33_hdmi_driver_04.jpg?nolink&400|}}
+  - Choose “Install from a list or specific location (Advanced)” and click "Next". \\ {{:faq:xpc_cube:sg33:sg33_hdmi_driver_05.jpg?nolink&400|}}
+  - Insert the driver CD (or download the HDMI sound driver from the SG33G5 driver download page) and choose "Search removable media (floppy, CD-ROM...)." \\ {{:faq:xpc_cube:sg33:sg33_hdmi_driver_06.jpg?nolink&400|}}
+  - The system will now start to search and install all the required drivers. \\ {{:faq:xpc_cube:sg33:sg33_hdmi_driver_07.jpg?nolink&400|}}
-===== What is the maximum video memory shared in SG33G5? =====
+===== POST issue on Shuttle G5 models - check setting of jumper JP4. =====
-The maximum physical memory can be shared to the onboard video output is 384MB.
+  - Most of the time when your system won't post it is because the J4 jumper pins are loose and losing connection to the motherboard. This means, when you turn on your computer it won't show anything on the screen, known as the No-Post issue. \\ {{:faq:xpc_cube:sg33:g5_jumper_j4_01.jpg?nolink&400|}}
+  - To fix this, please unplug the power cord first, then open the case and remove jumper J4 from the motherboard and put it back in place upside down.  \\ {{:faq:xpc_cube:sg33:g5_jumper_j4_02.jpg?nolink&400|}}
+  - Now please restart the computer and the BIOS screen should appear.
-===== Is the power supply on SG33G5 upgradeable? =====
+===== What is the maximum shared video memory in an SG33G5? =====
-Yes, the power supply on SG33G5 can be upgraded to 300W power supply item number [[faq:xpc_accessories:PC60]].
+The maximum physical memory which can be shared with the onboard video output is 384 MB.
+===== Is the power supply in my SG33G5 upgradeable? =====
+Yes, the power supply of the SG33G5 can be upgraded to a 300 W power supply. Please see item number [[faq:xpc_accessories:PC60]].
 ==== Related links ====
 {{backlinks>.}}