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faq:xpc_nano:ns02a [2019/05/15 06:23] – [NS02A] TSfaq:xpc_nano:ns02a [2021/11/11 09:09] (current) Shuttle
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 ====== NS02A ====== ====== NS02A ======
 +==== Version Comparison ====
 There are two different versions of this product. There are two different versions of this product.
- +^ ^[[#faq_for_ns02a_with_android_51|NS02A with Android 5.1]]^[[#faq_for_ns02a_with_android_81|NS02A with Android 8.1]]^
-^Version Comparison^[[#faqs_for_ns02a_with_android_51|NS02A with Android 5.1]]^[[#faqs_for_ns02a_with_android_81|NS02A with Android 8.1]]^+
 ^Manufacturers order number |PFB-NS02A011|PFB-NS02A021| ^Manufacturers order number |PFB-NS02A011|PFB-NS02A021|
 ^UPC bar code|887993600536|887993600536| ^UPC bar code|887993600536|887993600536|
 ^Part No.|74R-NS02A-003-SHU-002|74R-NS02A-007-SHU-002| ^Part No.|74R-NS02A-003-SHU-002|74R-NS02A-007-SHU-002|
 ^Kernel Version|3.10|4.4.103| ^Kernel Version|3.10|4.4.103|
-^Security Patch Level|04-2016|11-2018+^Security Patch Level|04-2016|04-2019 (Firmware **20191029** or above)
-^Webview Version|Webview v39|Webview v70|+^Webview Version|Webview v39|Webview v76 (Firmware **20191029** or above)|
 ^Web Browser Version|Standard Browser|Lightning Browser| ^Web Browser Version|Standard Browser|Lightning Browser|
 ^Shuttle DS Creator |DS Creator 2.0|DS Creator Pro - New Feature: Add 24/7 Content Play Support| ^Shuttle DS Creator |DS Creator 2.0|DS Creator Pro - New Feature: Add 24/7 Content Play Support|
 ^HDMI CEC Support? |✘|✔| ^HDMI CEC Support? |✘|✔|
 ^LTE Modem Support?|✘|Customized OEM Firmware required| ^LTE Modem Support?|✘|Customized OEM Firmware required|
-^Touchscreen Support?|✔|✔|+^Touchscreen Support?(([[faq:xpc_nano:ns02a#Are_multi-touch_panels_supported?|Learn more about multi-touch panel support here]]))|✔|✔
 +^USB camera Support?|✘|✔(Firmware **20190530** or above)|
 ^Google Play Services|✘|✘| ^Google Play Services|✘|✘|
-^Root Version Available?|[[http://www.shuttle.eu/support-service/technical-support/support-form/|yes, on request]]|[[http://www.shuttle.eu/support-service/technical-support/support-form/|yes, on request]]|+^Root Version Available?|[[https://www.shuttle.eu/en/support/support-enquiry|yes, on request]]|[[https://www.shuttle.eu/en/support/support-enquiry|yes, on request]]|
 ^Optional Linux Support?|✘|✘| ^Optional Linux Support?|✘|✘|
  
-===== FAQs for NS02A with Android 8.1 =====+===== FAQ for NS02A with Android 8.1 =====
  
 ==== DS Creator 2.0 vs. DS Creator Pro ==== ==== DS Creator 2.0 vs. DS Creator Pro ====
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 The Pro version includes a new 24/7 content play feature.  The Pro version includes a new 24/7 content play feature. 
  
-{{:faq:xpc_nano:ns02:24-7_setting_2_.png?800|}}+{{:faq:xpc_nano:ns02:24-7_setting_2_.png?nolink&800|}}
  
 <WRAP center round tip 70%> <WRAP center round tip 70%>
 Free Upload apps for both versions: Free Upload apps for both versions:
-  * For Apple: download from Apple Store [[https://itunes.apple.com/us/app/ds-creator-2-0/id1236610223?mt=8|DS Creator 2.0]], DS Creator Pro :!: (coming soon)  +  * For Apple: download from Apple Store [[https://itunes.apple.com/us/app/ds-creator-2-0/id1236610223?mt=8|DS Creator 2.0]], [[https://itunes.apple.com/de/app/ds-creator-pro/id1450608780?mt=8|DS Creator Pro]] 
   * For Android: download from the Google Play[[https://play.google.com/store/apps/details?id=com.shuttle.outdoor2&hl=de|DS Creator 2.0]],[[https://play.google.com/store/apps/details?id=com.shuttle.outdoor3|DS Creator Pro]]   * For Android: download from the Google Play[[https://play.google.com/store/apps/details?id=com.shuttle.outdoor2&hl=de|DS Creator 2.0]],[[https://play.google.com/store/apps/details?id=com.shuttle.outdoor3|DS Creator Pro]]
-  * For Windows: Download from [[http://global.shuttle.com/products/productsDownload?productId=2099|global.shuttle.com]]+  * For Windows: Download from [[https://global.shuttle.com/products/productsDownload?productId=2099|global.shuttle.com]]
 </WRAP> </WRAP>
  
-===== FAQs for NS02A with Android 5.1 =====+===== Application examples: ===== 
 + 
 +==== Can I use the NS02A/E as a kiosk browser? ==== 
 +For this application we recommend the highly configurable [[https://www.fully-kiosk.com|Fully Kiosk Browser]].  
 + 
 +{{youtube>JgQjASLlIdg?medium}} 
 + 
 +Fully Kiosk Browser is a highly configurable Android Kiosk Browser and App Launcher. Restrict and adjust the functionality of your websites and lockdown other apps in Kiosk mode. Fully Kiosk provides fullscreen mode, motion detection, remote admin and many other features for your digital signage, interactive kiosk systems, information panels and all kinds of unattended AndroidTM devices. From just a fullscreen browser to full mobile device management (MDM) solution, you decide what you get. No rooting required. 
 + 
 +Please contact the software manufacturer for further information: https://www.fully-kiosk.com 
 + 
 + 
 +==== Does the NS02A/E still work with other digital signage players? ==== 
 +Yes, Shuttle NS02A/E Series receives NoviSign Digital Signage Software Certification 
 +With over 25+ drag and drop widgets to choose from you can quickly design and manage engaging content that features live social media streams, data-driven polls, fun interactive games, and media-rich zones that feature videos, RSS feeds, HD images, scrolling text, weather and more!  
 + 
 +{{youtube>4lPCwT-rkSs?medium}} 
 + 
 +**About NoviSign**\\ 
 +NoviSign has helped over 20,000 clients across 5 continents successfully deploy dynamic digital signage solutions. Some of NoviSign clients include Disney, Ikea, Dole, Home Depot, NASA, Nokia, Ferrari, Papa John’s Pizza and more! NoviSign is a privately held digital signage software company based outside of Tel Aviv, Israel, with field sales offices in Portugal, Japan, and the United States. 
 + 
 +Please contact the software manufacturer for further information: https://www.novisign.com/blog/tech/shuttle-ns02/ 
 + 
 +===== FAQ for NS02A with Android 5.1 =====
  
 ==== Android 8.1 on older NS02 devices? ==== ==== Android 8.1 on older NS02 devices? ====
 The NS02 series Android 5.1 version can't be updated to Android 8.1.\\ The NS02 series Android 5.1 version can't be updated to Android 8.1.\\
-Please [[http://www.shuttle.eu/support-service/technical-support/support-form/|contact]] our Support-Team for more information. +Please [[https://www.shuttle.eu/en/support/support-enquiry|contact]] our Support-Team for more information.
- +
-==== How to download DS Creator 2 from Google Play ==== +
-{{youtube>ahkZgaBUNi8?medium}} +
-==== How to create a project on DS Creator 2 ==== +
-{{youtube>G4GIdxfhVQc?medium}} +
-==== How to upload a project to NS02 series ==== +
-{{youtube>8bBRT0b9D1M?medium}}+
  
 ==== How to update the NS02 series firmware version? ==== ==== How to update the NS02 series firmware version? ====
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 Warning: This step will clean all the data in the USB flash drive, if there are important data in the USB flash drive, please backup them first. Warning: This step will clean all the data in the USB flash drive, if there are important data in the USB flash drive, please backup them first.
 </WRAP> </WRAP>
-  - Please download the firmware files ''OTA_SD_USB.zip'' from our [[http://global.shuttle.com/main/productsDownload?productId=2099|download page]].+  - Please download the firmware files ''OTA_SD_USB.zip'' from our download page.
   - Unzip the firmware file ''OTA_SD_USB.zip'' into your USB flash drive. \\ {{:faq:arm:ns02:update_ns02_1.jpg?nolink&500|}}   - Unzip the firmware file ''OTA_SD_USB.zip'' into your USB flash drive. \\ {{:faq:arm:ns02:update_ns02_1.jpg?nolink&500|}}
   - Copy the update firmware file in the ''OTA_SD_USB'' folder, and then paste it into the root directory under the USB flash drive. \\ {{:faq:arm:ns02:update_ns02_2.jpg?nolink&500|}} \\ {{:faq:arm:ns02:update_ns02_3.jpg?nolink&500|}}   - Copy the update firmware file in the ''OTA_SD_USB'' folder, and then paste it into the root directory under the USB flash drive. \\ {{:faq:arm:ns02:update_ns02_2.jpg?nolink&500|}} \\ {{:faq:arm:ns02:update_ns02_3.jpg?nolink&500|}}
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   - Repeat step 6, go to the following screen, you can compare the new firmware version number with the old firmware version number, and then you can confirm whether the update is successful. \\ {{:faq:arm:ns02:update_ns02_13.jpg?nolink&500|}}   - Repeat step 6, go to the following screen, you can compare the new firmware version number with the old firmware version number, and then you can confirm whether the update is successful. \\ {{:faq:arm:ns02:update_ns02_13.jpg?nolink&500|}}
  
-==== How do I activate root on the NS02A/E ? ==== +==== How do I activate root on the NS02A/E? ==== 
-An Android image with root privileges is available on request. Please [[http://www.shuttle.eu/support-service/technical-support/support-form/|contact our Support-Team]] for more information.+An Android image with root privileges is available on request. Please [[https://www.shuttle.eu/en/support/support-enquiry|contact our Support-Team]] for more information.
  
-==== How do I deactivate the Navigation Bar ? ====+==== How do I deactivate the Navigation Bar? ====
 <WRAP center round important 60%> <WRAP center round important 60%>
 **Preparation**: Please be sure your firmware version is from date **20170427** or above **Preparation**: Please be sure your firmware version is from date **20170427** or above
 </WRAP> </WRAP>
  
-This is the navigation bar:\\ +This is the navigation bar:\\ {{:faq:arm:ns02:navigation_bar.png?nolink&500|}}
-{{:faq:arm:ns02:navigation_bar.png?nolink&500|}}+
  
-  - Please **press 7 times** on build number to activate the developer menu (About tablet -> Build number)\\ +  - Please **press 7 times** on build number to activate the developer menu (About tablet -> Build number)\\ {{:faq:arm:ns02:hidden_bar1.png?nolink&500|}} 
-{{:faq:arm:ns02:hidden_bar1.png?nolink&500|}} +  - Go to Settings -> Developer options\\ {{:faq:arm:ns02:hidden_bar2.png?nolink&500|}} 
-  - Go to Settings -> Developer options\\  +  - Deactivate "Show Navigation Bar"\\ {{:faq:arm:ns02:hidden_bar3.png?nolink&500|}}
-{{:faq:arm:ns02:hidden_bar2.png?nolink&500|}} +
-  - Deactivate "Show Navigation Bar"\\  +
-{{:faq:arm:ns02:hidden_bar3.png?nolink&500|}}+
  
 ==== Which network ports use the DS Creator 2.0 app? ===== ==== Which network ports use the DS Creator 2.0 app? =====
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 ==== Which display resolutions are supported? ==== ==== Which display resolutions are supported? ====
-The following resolutions are supported by NS02:+The following resolutions are supported by NS02 :
 ^Resolution^Frequency^ ^Resolution^Frequency^
 |720x480p|50Hz| |720x480p|50Hz|
 |720x480p|60Hz| |720x480p|60Hz|
-|800x600p|60Hz| 
-|1024x768p|60Hz| 
 |1280x720p|50Hz| |1280x720p|50Hz|
 |1280x720p|60Hz| |1280x720p|60Hz|
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 ==== How can I play 4K content? ==== ==== How can I play 4K content? ====
-To play 4K content on the NS02, please create a Digital Signage project with the dedicated Shuttle DS Player software "DS Creator 2.0" or use the pre-installed video player "Video". +To play 4K content on the NS02, please create a Digital Signage project with the dedicated Shuttle DS Player software "DS Creator 2.0" or use the pre-installed video player "Video". Furthermore, there is the possibility to install other „player apps“(e.g: MX Player). Streaming 4K media with the standard web browser is not possible, because the resolution is not supported.
-Furthermore, there is the possibility to install other „player apps“(e.g: MX Player). +
-Streaming 4K media with the standard web browser is not possible, because the resolution is not supported.+
  
 ==== Which system kernel does the NS02 series have? ==== ==== Which system kernel does the NS02 series have? ====
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 Starting from firmware version **v2018_0522** both NS02A and NS02E support most touchscreen panels.  Starting from firmware version **v2018_0522** both NS02A and NS02E support most touchscreen panels. 
  
-:!: **Notice:** Each touch panel model must be checked for compatibility by a user-functional test. Please [[http://www.shuttle.eu/support-service/technical-support/support-form/|contact our Support-Team]] for more information.+:!: **Notice:** Each touch panel model must be checked for compatibility by a user-functional test. Please [[https://www.shuttle.eu/en/support/support-enquiry|contact our Support-Team]] for more information.
  
 ====  How do I activate the debug mode? ==== ====  How do I activate the debug mode? ====
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   * For an ADB connection, please use the OTA USB port on the rear side of the NS02.    * For an ADB connection, please use the OTA USB port on the rear side of the NS02. 
 {{:faq:arm:ns02:adb_setting_ns02_3.png?nolink&300|}} {{:faq:arm:ns02:adb_setting_ns02_3.png?nolink&300|}}
 +
  
 ==== Related links ==== ==== Related links ====
 {{backlinks>.}} {{backlinks>.}}
  • Last modified: 2019/05/15 06:23
  • by TS