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faq:xpc_slim:dh310 [2018/11/16 14:16] – Shuttlefaq:xpc_slim:dh310 [2023/03/21 13:32] (current) – TS
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 ====== DH310 ====== ====== DH310 ======
 +{{section>faq:hardware:cpu#does_my_shuttle_product_support_9th_gen_coffee_lake_refresh_processors&firstseconly&nofooter&noeditbutton&noreadmore}}
 {{section>faq:hardware:i_o#rs232_422_485_assignment&firstseconly&nofooter&noeditbutton&noreadmore}} {{section>faq:hardware:i_o#rs232_422_485_assignment&firstseconly&nofooter&noeditbutton&noreadmore}}
 +{{section>faq:hardware:cpu#why_do_i_have_no_video_output_on_my_intel_3xx_series_chipset_product&firstseconly&nofooter&noeditbutton&noreadmore}}
  
 ===== Where is COM port #1? ===== ===== Where is COM port #1? =====
 The first COM port is marked on this photo:\\ {{:faq:xpc_slim:dh310:dh310_com1.jpg?nolink&400|}} The first COM port is marked on this photo:\\ {{:faq:xpc_slim:dh310:dh310_com1.jpg?nolink&400|}}
 +
 +===== My DH310 does not show a picture with an Intel 9xxx CPU (Coffee Lake Refresh) installed. What can I do? =====
 +In case your DH310 does not boot with an Intel 9xxx CPU installed, please follow the procedure below.
 +
 +The system does basically support 9xxx processors, however due to different graphics chips, the BIOS needs to be updated to get a picture. The following procedure explains how to "blind flash" the system without an initial monitor signal.
 +
 +:!: Please note: You WILL NOT have to install a previous-generation processor to perform the update!
 +
 +**BIOS Download**: https://global.shuttle.com/products/productsDownload?productId=2261 (choose version ''DH310000.104'' or later)
 +  * USB Drive preparation:
 +    - Format a USB drive in FAT32
 +    - Copy the BIOS files to the Root Directory of your USB drive\\ {{:faq:xpc_slim:dh310:uefi.jpg?nolink|}}
 +  * Flash Process
 +    - Install the processor and memory in your DH310 (**No HDD** or other components!).
 +    - Apply power, HDMI/DP and a USB keyboard.
 +    - Connect the USB Stick you just prepared to any USB port.
 +    - Power-on the system.
 +    - **WAIT for about 2 minutes**. The machine will flash in background with no screen prompt. :!: Please **DO NOT power-off** the system or press any key!
 +    - After 2 minutes the following screen should appear.\\ {{:faq:xpc_slim:dh310:dh310_v104_f1.jpg?nolink&500|}}
 +    - **Remove the USB drive** and press F1 to continue.
 +    - Finish
  
 ==== Related links ==== ==== Related links ====
 {{backlinks>.}} {{backlinks>.}}
  • Last modified: 2018/11/16 14:16
  • by Shuttle