FAQ, Compatibility and Technical Information http://faq.shuttle.eu/ Mon, 13 Apr 2026 15:01:19 +0000 FeedCreator 1.8 http://faq.shuttle.eu/_media/wiki:dokuwiki.svg http://faq.shuttle.eu/ http://faq.shuttle.eu/faq:hardware:bios?rev=1646667217&do=diff BIOS-related FAQ How do I find my current BIOS version? Please start your PC and press the [DEL] or [F2] key while booting to enter the BIOS setup program. The BIOS version is shown in the second line on the main screen. UEFI Firmware (versus BIOS) anonymous@undisclosed.example.com (Anonymous) Mon, 07 Mar 2022 15:33:37 +0000 http://faq.shuttle.eu/faq:hardware:chassis?rev=1679414070&do=diff Chassis-related FAQ How to print your very own custom front panel The R4 (and similar) front panel comes with a removable acrylic plate which allows for creating individual front designs. Simply change the mylar and add your design such as a photo, graphics or a company logo to the front panel in just a few steps. anonymous@undisclosed.example.com (Anonymous) Tue, 21 Mar 2023 15:54:30 +0000 http://faq.shuttle.eu/faq:hardware:cooling?rev=1484660226&do=diff Cooling-related FAQ Which kind of cooling is being used? All our XPC products have an integrated heatpipe cooling with one to four copper pipes, transporting heat to cooling fins. Some XPC models don't even need an active fan to keep the PC quiet and stable. Others use one or two fans with smart RPM-speed control for low noise operation and maximum stability. anonymous@undisclosed.example.com (Anonymous) Tue, 17 Jan 2017 13:37:06 +0000 http://faq.shuttle.eu/faq:hardware:cpu?rev=1679399057&do=diff CPU-related FAQ Intel Processor Codenames and Generations CodenameGenerationLunar Lake16th GenArrow Lake15th GenMeteor Lake14th GenRaptor Lake13th GenAlder Lake12th GenTiger Lake11th GenRocket Lake11th GenLakefield10th GenCascade Lake10th GenComet Lake anonymous@undisclosed.example.com (Anonymous) Tue, 21 Mar 2023 11:44:17 +0000 http://faq.shuttle.eu/faq:hardware:general_troubleshooting?rev=1636621539&do=diff General Troubleshooting Why does my Antivirus software detect a Trojan virus on the driver CD? The Run.exe file on the driver disk is a necessary file for auto installation of all drivers. With the enhanced security system in Windows Vista and Win 7, every time the user tries to install a software or application, Windows will prompt the user to confirm the action. The purpose of the run.exe file is to obtain admin rights first so that all drivers can be installed automatically without users ha… anonymous@undisclosed.example.com (Anonymous) Thu, 11 Nov 2021 09:05:39 +0000 http://faq.shuttle.eu/faq:hardware:graphics?rev=1657011124&do=diff Graphics Card-related FAQ Does a PCI-E x4 card fit in a x16 slot? I just purchased a Shuttle XPC cube Barebone. It has only one PCI-E x16 slot, however I have an old PCI-E x4 card. Can I use this card with the PCI-E x16 slot? Yes, a single-lane PCI-E (x1) card can be inserted into a multi-lane slot (PCI-E x4, PCI-E x8, etc.), but may not fit into a smaller PCI-E slot (e.g. a PCI-E x16 card in a x8 slot). However, some motherboards have PCI-E slots that use open-ended sockets to permit physica… anonymous@undisclosed.example.com (Anonymous) Tue, 05 Jul 2022 08:52:04 +0000 http://faq.shuttle.eu/faq:hardware:hdd?rev=1609674461&do=diff HDD and SSD-related FAQ Top reasons for drive failure and data risk * Human Error - 32% e.g. drops, accidental, deletions, spills * Software Corruption - 15% e.g. failed backups, diagnostic or repair tool corruption * Viruses - 8% e.g. boot sector viruses, file infecting viruses anonymous@undisclosed.example.com (Anonymous) Sun, 03 Jan 2021 11:47:41 +0000 http://faq.shuttle.eu/faq:hardware:i_o?rev=1608303310&do=diff I/O interface-related FAQ How to convert DisplayPort to HDMI/DVI? The DisplayPort output can be converted to HDMI or DVI by an additional, passive adapter cable. For example: * DELOCK 82590: 1 m, DisplayPort (male, 20p) to HDMI-A (male, 19p) * anonymous@undisclosed.example.com (Anonymous) Fri, 18 Dec 2020 14:55:10 +0000 http://faq.shuttle.eu/faq:hardware:maintenance?rev=1608303361&do=diff Maintenance-related FAQ How do I clean a Shuttle XPC all-in-one? Proceed as follows to clean the device: * First switch off the device and unplug the DC power cord. * Use a soft, lint-free cloth for cleaning; a clean microfibre cloth is ideal. anonymous@undisclosed.example.com (Anonymous) Fri, 18 Dec 2020 14:56:01 +0000 http://faq.shuttle.eu/faq:hardware:model_identification?rev=1596094987&do=diff How can I identify the model information, serial number, and BIOS version? What is a Barebone? Barebones are semi-finished PCs. At Shuttle, these consist of a Mini-PC case, power supply, cooling system and mainboard. To complete your barebone you need a processor (if not already soldered on the mainboard), some memory, the required drives and sometimes a graphics card. So accordingly an operational Mini-PC is no longer a barebone. anonymous@undisclosed.example.com (Anonymous) Thu, 30 Jul 2020 07:43:07 +0000 http://faq.shuttle.eu/faq:hardware:network?rev=1721903092&do=diff Network-related FAQ WLAN Common Wi-Fi (WLAN) standards Marketing Name(s)StandardBandwidthBandReleaseWLAN 1 / Wi-Fi 1IEEE 802.11a2 Mbit/s2.4 GHz1999WLAN 2 / Wi-Fi 2IEEE 802.11b11 Mbit/s2.4 GHz1999WLAN 3 / Wi-Fi 3IEEE 802.11gup to 54 Mbit/s2.4 GHz2003 anonymous@undisclosed.example.com (Anonymous) Thu, 25 Jul 2024 10:24:52 +0000 http://faq.shuttle.eu/faq:hardware:odd?rev=1608303259&do=diff ODD-related FAQ What can be done, if the front bezel of the optical drive will not fit through the stealth drive door? This problem only occurs on a small number of optical drives. Mostly the issue can be resolved by just removing the front bezel. anonymous@undisclosed.example.com (Anonymous) Fri, 18 Dec 2020 14:54:19 +0000 http://faq.shuttle.eu/faq:hardware:psu?rev=1484661997&do=diff Power Supply-related FAQ Which models support 12 Volt power input? CategoryModel12 Volt19 VoltPower AdapterXPC slimDH02U✘✔120 WDH02U5DH110✔✔90 WDH110SE✘✔DH170✘✔90 WDH270✔✔90 WDH310✔✔90 WDH310S✘✔90 WDH310V2✔✔90 WDH370✘ anonymous@undisclosed.example.com (Anonymous) Tue, 17 Jan 2017 14:06:37 +0000 http://faq.shuttle.eu/faq:hardware:ram?rev=1484662332&do=diff Memory-related FAQ Notes on "Overclocking (XMP)" memory modules There are two different types of memory modules on the market. * Modules whose speed specifications correspond with SPD programming: Memory modules with a native “SPD Speed” (Serial Presence Detect) for example have soldered-on memory chips with a 2400 anonymous@undisclosed.example.com (Anonymous) Tue, 17 Jan 2017 14:12:12 +0000 http://faq.shuttle.eu/faq:hardware:slot?rev=1608303875&do=diff Expansion Card-related FAQ How to mount an M.2 module with the supplied mounting screw? Many of our products include a small screw for mounting M.2 modules. This screw has a notch that fixes the M.2 module at the correct distance. :!: Note: This screw consists of anonymous@undisclosed.example.com (Anonymous) Fri, 18 Dec 2020 15:04:35 +0000 http://faq.shuttle.eu/faq:hardware:start?rev=1483446444&do=diff Hardware Hardware * Model Identification * General Troubleshooting * BIOS/UEFI/EFI * Graphics Card * Processor * Memory * Hard Disk and Solid State Drive (SSD) * Optical Drive * Expansion Card * Cooling * Power Supply * I/O * Network * Chassis * Maintenance * Upgrade * VESA anonymous@undisclosed.example.com (Anonymous) Tue, 03 Jan 2017 12:27:24 +0000 http://faq.shuttle.eu/faq:hardware:upgrade?rev=1608303372&do=diff Upgrade-related FAQ Can I upgrade my motherboard to a different one? Shuttle doesn't recommend upgrading to a different motherboard as it could cause hardware issues. However, there is one model that has an upgrade option and this is the XPC Barebone anonymous@undisclosed.example.com (Anonymous) Fri, 18 Dec 2020 14:56:12 +0000 http://faq.shuttle.eu/faq:hardware:vesa?rev=1608303381&do=diff VESA-related FAQ Compatibility list Most of our XPC slim and XPC nano products provide a VESA compatible mount (or a separately available accessory) that can be used to affix the PC behind a monitor. This list gives an overview of brands and models which come with 75/100 mm VESA fixing holes (without having to remove the monitor stand). anonymous@undisclosed.example.com (Anonymous) Fri, 18 Dec 2020 14:56:21 +0000