Old revisionsBacklinksBack to top Send via e-MailPrint × This is an old revision of the document! Contact Form We'd love to hear from you! Leave a message below and we will get in touch with you shortly. Contact Details Full Name * Your E-Mail Address * If your region is not listed in the country selector below, please contact you local Shuttle branch office for assistance.Country * AlbaniaAndorraAustriaBelarusBosnia and HerzegovinaBulgariaCroatiaCyprusCzech RepublicDenmarkEstoniaFinlandFranceGermanyGreeceHungaryIcelandIrelandItalyLatviaLiechtensteinLithuaniaLuxembourgMacedoniaMaltaMoldovaMonacoMontenegroNetherlandsNorwayOtherPolandPortugalRomaniaSan MarinoSerbiaSlovakiaSloveniaSpainSwedenSwitzerlandUkraineUnited Kingdom What describes you best? * Direct CustomerEnd-userOther BusinessPressReseller Company Details Only edit this fieldset if “What describes you best?” is set to “Reseller”.Do have Shuttle customer number? * YesNo Customer Number Only edit this fieldset if “Do have Shuttle customer number?” is set to “No”.Company * Address City Postal Code Phone Number Fax Number Customer Number Only edit this fieldset if “Do have Shuttle customer number?” is set to “Yes”.Shuttle Customer Number * Company * Company Details Only edit this fieldset if “What describes you best?” is set to “Direct Customer”.Shuttle Customer Number * Company * Business Details Only edit this fieldset if “What describes you best?” is set to “Other Business”.Company * Details Only edit this fieldset if “What describes you best?” is set to “Press”.Publisher, Media Name, Agency or Website * What topic would you like to contact us about? Inquiry * GeneralMarketingPressRMA (Repair) for Direct CustomersRMA (Repair) for Registered ResellersSalesSupportWebsite Product Details Only edit this fieldset if “Inquiry” is set to “Support”.Which Shuttle product do you own?Choose a Product Category * BareboneComplete SystemAccessory Barebone Details Only edit this fieldset if “Choose a Product Category” is set to “Barebone”.Model Name * OtherD10D1416SD230DH02UDH02U3DH02U5DH02U7DH110DH110SEDH170DH270DH310DH310SDH310V2DH370DH410DH410SDH470DL10JDQ170DS10UDS10U3DS10U5DS10U7DS437DS437TDS47DS57UDS57U3DS57U5DS57U7DS61DS67UDS67U3DS67U5DS67U7DS68UDS68U3DS77UDS77U3DS77U5DS77U7DS81DS81LDS87DSA2LSDX30EN01J3EN01J4K45K48KD20KD21KD22KS10NC01UNC01U3NC01U5NC01U7NC02UNC02U3NC02U5NC02U7NC03UNC03U3NC03U5NC03U7NC10UNC10U3NC10U5NC10U7NS01ANS02ANS02EP20UP51UP51U3P90UP90U3P90U5SA67G2SA76R4SB51GSB52G2SB61G2SB65G2SB75G2SB77G5SB81PSB83G2SB83G5SB83G5MSB86iSB87G5SB95PSD11G5SD30G2SD30G2 PlusSD31PSD32G2SD32G5SD36G5SD36G5MSD37P2SD39P2SG31G2SG31G2V2SG31G5SG31G5V2SG33G5SG33G5MSG33G5M DeluxeSG33G6 DeluxeSG41J1SG41J1 PlusSG41J4SG41R4SG45H7SH110R4SH170R6SH310R4SH310R4V2SH370R6SH370R6V2SH370R6 PlusSH370R6V2 PlusSH370R8SH55J2SH61R4SH67H3SH67H7SH81R4SH87R6SH97R6SH97R8SK21GSK22G2SK43GSK83GSN21G5SN25PSN26PSN27P2SN41G2SN41G2V2SN41G2V3SN45GSN67H3SN68PTG5SN68PTG6 DeluxeSN68SG2SN78SH7SN85G4SN95G5SP35P2SP35P2 ProSP45H7SS21TSS30G2SS31TSS50SS51GSS56GSS56LSS58G2SS58G2SESS59GST20G5ST61G4ST62KSV24SV25SX38P2 ProSX48P2SX58H7SX58H7 ProSX58J3SX79R5SZ170R6SZ170R8SZ270R8SZ270R9SZ68R5SZ77R5SZ87R6X27X27DX50V2X50V2 PlusX50V3X50V3LX50V4X50V5X50V5U3X50V6X50V6U3X50V7X50V7U3X70MX70SXC60JXG41XH110XH110GXH110VXH170VXH270XH310VXH310RVXH310XH310RXH410GXH61XH61VXH81XH81VXH97VXS35XS35GTXS35GTV2XS35V2XS35V3XS35V3LXS35V4XS35V5XS36VXS36V4XS36V5XS36VL If you picked other, please enter model name:Other Model Name Version Serial Number * BIOS Version Hardware Configuration Only edit this fieldset if “Choose a Product Category” is set to “Barebone”.Which components are installed? Note: A detailed description of your personal components installed helps us locate a problem or verify a hardware incompatibility. Please therefore fill out the following boxes as detailed as possible.CPU (processor) * RAM (memory) * Graphics Card * Other Card Optical Drive(s) Other Components Choose the number of data storage drives * 1 HDD/SSD2 HDDs/SSDs3 HDDs/SSDs4 HDDs/SSDsnone HDD/SSD Configuration Only edit this fieldset if “Choose the number of data storage drives” is set to “1 HDD/SSD”.HDD/SSD (hard drive) #1 * HDD/SSD Configuration Only edit this fieldset if “Choose the number of data storage drives” is set to “2 HDDs/SSDs”.HDD/SSD (hard drive) #1 * HDD/SSD (hard drive) #2 * HDD/SSD Configuration Only edit this fieldset if “Choose the number of data storage drives” is set to “3 HDDs/SSDs”.HDD/SSD (hard drive) #1 * HDD/SSD (hard drive) #2 * HDD/SSD (hard drive) #3 * HDD/SSD Configuration Only edit this fieldset if “Choose the number of data storage drives” is set to “4 HDDs/SSDs”.HDD/SSD (hard drive) #1 * HDD/SSD (hard drive) #2 * HDD/SSD (hard drive) #3 * HDD/SSD (hard drive) #4 * HDD/SSD Configuration Only edit this fieldset if “Choose the number of data storage drives” is set to “none”.No HDD/SSD installed. Software Configuration Only edit this fieldset if “Choose a Product Category” is set to “Barebone”.Which software do you use?Operating System * Other Software Complete System Details Only edit this fieldset if “Choose a Product Category” is set to “Complete System”.Model Name * Shuttle ID * Accessory Details Only edit this fieldset if “Choose a Product Category” is set to “Accessory”.Model Name * OtherCXP01DIR01H-RS232LN007MCAP01MY01PBAT01PC45GPC55PC61JPC63JPCM3PCM31PCL71PCP11PCP21PD01PE90PHD2NPHD3PHD4PM65PNFC01POR01POS01PRM01PS01PS02PSE01PV02PV04PVG01WLN-MWWN01WWN03WWN11CA10CR20CR40CV18CV20CV21CV22J-RS232PC7PC8PC9BPC9WPC10PC12PC15PC17PC22PC23PC30PC36PC40PC50PC60PC62PCL68PCL69PCL70PE40PF10PF11PF12PF16PF20PF21PF22PF23PF24PF25PF27PF30PF40PF55PF60PF61PF9PH4PHD2PHD5PN11PN15PN15GPN18PN20PN21PN31PS10PV01PV03WLN-CWLN-PWLN-SXCB01XLB01XVB01 If you picked other, please enter model name:Other Model Name Purchase Information Only edit this fieldset if “Inquiry” is set to “Support”.Purchased from * Date of purchase * Details for returned goods Only edit this fieldset if “Inquiry” is set to “RMA (Repair) for Direct Customers”. Note: This form is for Shuttle direct customers only. Inquiries from other users or businesses cannot be processed.Please fill out applicable line(s) completely!Number of items * 12345 Item Only edit this fieldset if “Number of items” is set to “1”.Model * Serial Number * Problem/Issue * Date of purchase * Shuttle Order Number * Items Only edit this fieldset if “Number of items” is set to “2”.Item 1Model * Serial Number * Problem/Issue * Date of purchase * Shuttle Order Number * Item 2Model * Serial Number * Problem/Issue * Date of purchase * Shuttle Order Number * Items Only edit this fieldset if “Number of items” is set to “3”.Item 1Model * Serial Number * Problem/Issue * Date of purchase * Shuttle Order Number * Item 2Model * Serial Number * Problem/Issue * Date of purchase * Shuttle Order Number * Item 3Model * Serial Number * Problem/Issue * Date of purchase * Shuttle Order Number * Items Only edit this fieldset if “Number of items” is set to “4”.Item 1Model * Serial Number * Problem/Issue * Date of purchase * Shuttle Order Number * Item 2Model * Serial Number * Problem/Issue * Date of purchase * Shuttle Order Number * Item 3Model * Serial Number * Problem/Issue * Date of purchase * Shuttle Order Number * Item 4Model * Serial Number * Problem/Issue * Date of purchase * Shuttle Order Number * Items Only edit this fieldset if “Number of items” is set to “5”.Item 1Model * Serial Number * Problem/Issue * Date of purchase * Shuttle Order Number * Item 2Model * Serial Number * Problem/Issue * Date of purchase * Shuttle Order Number * Item 3Model * Serial Number * Problem/Issue * Date of purchase * Shuttle Order Number * Item 4Model * Serial Number * Problem/Issue * Date of purchase * Shuttle Order Number * Item 5Model * Serial Number * Problem/Issue * Date of purchase * Shuttle Order Number * Return Shipping Only edit this fieldset if “Inquiry” is set to “RMA (Repair)”.Total Number of Boxes * Apply for a RMA Number Only edit this fieldset if “Inquiry” is set to “RMA (Repair)”.We understand and agree to the general service terms of Shuttle Computer Handels GmbH Message Your Inquiry * Note: Please note requests are being processed weekdays from Monday to Friday between 9:00 am and 6:00 pm. Data Protection By ticking this box you accept our terms of useWe store the personal data that you make available to us. We use this information exclusively to answer your inquiry. We do not pass on any personal data to third parties. Learn more about our Privacy Policy here.Please fill all the letters into the box to prove you're human. Please keep this field empty: Send Message *indicates a required field Last modified: 2020/11/09 15:14by TS Log In