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contact:form [2021/11/11 09:11] – Shuttle | contact:form [2022/10/06 12:30] (current) – removed Shuttle |
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====== Contact Form ====== | |
We'd love to hear from you! Leave a message below and we will get in touch with you shortly. | |
<form> | |
Action mail ticket@shuttle.eu | |
Thanks "Thanks for getting in touch with Shuttle." | |
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fieldset "Contact Details" | |
textbox "Full Name" | |
email "Your E-Mail Address" "@@" | |
select "Country" "Other|Albania|Andorra|Austria|Belarus|Bosnia and Herzegovina|Bulgaria|Croatia|Cyprus|Czech Republic|Denmark|Estonia|Finland|France|Germany|Greece|Hungary|Iceland|Ireland|Italy|Latvia|Liechtenstein|Lithuania|Luxembourg|Macedonia|Malta|Moldova|Monaco|Montenegro|Netherlands|Norway|Poland|Portugal|Romania|San Marino|Serbia|Slovakia|Slovenia|Spain|Sweden|Switzerland|Ukraine|United Kingdom" | |
wiki ":!: If your region is not listed in the country selector, please contact you local [[https://www.shuttle.com/|Shuttle branch office]] for assistance." | |
select "What describes you best?" "End-user|Press|Reseller|Other Business|Direct Customer" | |
fieldset "Company Details" "What describes you best?" "Reseller" | |
select "Do have Shuttle customer number?" "Yes|No" | |
fieldset "Customer Number" "Do have Shuttle customer number?" "No" | |
textbox "Company" | |
textbox "Address" ! | |
textbox "City" ! | |
textbox "Postal Code" ! | |
textbox "Phone Number" ! | |
textbox "Fax Number" ! | |
fieldset "Customer Number" "Do have Shuttle customer number?" "Yes" | |
number "Shuttle Customer Number" >4 <7 | |
textbox "Company" | |
fieldset "Company Details" "What describes you best?" "Direct Customer" | |
number "Shuttle Customer Number" >4 <7 | |
textbox "Company" | |
| |
fieldset "Business Details" "What describes you best?" "Other Business" | |
textbox "Company" | |
| |
fieldset "Details" "What describes you best?" "Press" | |
textbox "Publisher, Media Name, Agency or Website" | |
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fieldset "What topic would you like to contact us about?" | |
select "Inquiry" "General|Sales|Support|Website|Marketing|Press|Cashback|RMA (Repair) for Registered Resellers|RMA (Repair) for Direct Customers" | |
| |
fieldset "Product Details" "Inquiry" "Support" | |
static "Which Shuttle product do you own?" | |
select "Choose a Product Category" "Barebone|Complete System|Accessory" | |
| |
fieldset "Barebone Details" "Choose a Product Category" "Barebone" | |
select "Model Name" "Other|D10|D1416S|D230|DH02U|DH02U3|DH02U5|DH02U7|DH110|DH110SE|DH170|DH270|DH310|DH310S|DH310V2|DH370|DH410|DH410S|DH470|DL10J|DQ170|DS10U|DS10U3|DS10U5|DS10U7|DS437|DS437T|DS47|DS57U|DS57U3|DS57U5|DS57U7|DS61|DS67U|DS67U3|DS67U5|DS67U7|DS68U|DS68U3|DS77U|DS77U3|DS77U5|DS77U7|DS81|DS81L|DS87|DSA2LS|DX30|EN01J3|EN01J4|K45|K48|NC01U|NC01U3|NC01U5|NC01U7|NC02U|NC02U3|NC02U5|NC02U7|NC03U|NC03U3|NC03U5|NC03U7|NC10U|NC10U3|NC10U5|NC10U7|NS01A|NS02A|NS02E|P20U|P51U|P51U3|P90U|P90U3|P90U5|SA67G2|SA76R4|SB51G|SB52G2|SB61G2|SB65G2|SB75G2|SB77G5|SB81P|SB83G2|SB83G5|SB83G5M|SB86i|SB87G5|SB95P|SD11G5|SD30G2|SD30G2 Plus|SD31P|SD32G2|SD32G5|SD36G5|SD36G5M|SD37P2|SD39P2|SG31G2|SG31G2V2|SG31G5|SG31G5V2|SG33G5|SG33G5M|SG33G5M Deluxe|SG33G6 Deluxe|SG41J1|SG41J1 Plus|SG41J4|SG41R4|SG45H7|SH110R4|SH170R6|SH310R4|SH310R4V2|SH370R6|SH370R6V2|SH370R6 Plus|SH370R6V2 Plus|SH370R8|SH55J2|SH61R4|SH67H3|SH67H7|SH81R4|SH87R6|SH97R6|SH97R8|SK21G|SK22G2|SK43G|SK83G|SN21G5|SN25P|SN26P|SN27P2|SN41G2|SN41G2V2|SN41G2V3|SN45G|SN67H3|SN68PTG5|SN68PTG6 Deluxe|SN68SG2|SN78SH7|SN85G4|SN95G5|SP35P2|SP35P2 Pro|SP45H7|SS21T|SS30G2|SS31T|SS50|SS51G|SS56G|SS56L|SS58G2|SS58G2SE|SS59G|ST20G5|ST61G4|ST62K|SV24|SV25|SX38P2 Pro|SX48P2|SX58H7|SX58H7 Pro|SX58J3|SX79R5|SZ170R6|SZ170R8|SZ270R8|SZ270R9|SZ68R5|SZ77R5|SZ87R6|X27|X27D|X50V2|X50V2 Plus|X50V3|X50V3L|X50V4|X50V5|X50V5U3|X50V6|X50V6U3|X50V7|X50V7U3|X70M|X70S|XC60J|XG41|XH110|XH110G|XH110V|XH170V|XH270|XH310V|XH310RV|XH310|XH310R|XH410G|XH61|XH61V|XH81|XH81V|XH97V|XS35|XS35GT|XS35GTV2|XS35V2|XS35V3|XS35V3L|XS35V4|XS35V5|XS36V|XS36V4|XS36V5|XS36VL" | |
static "If you picked other, please enter model name:" | |
textbox "Other Model Name" ! | |
wiki "\\ " | |
textbox "Version" ! | |
textbox "Serial Number" | |
textbox "BIOS Version" ! | |
fieldset "Hardware Configuration" "Choose a Product Category" "Barebone" | |
static "Which components are installed?" | |
wiki ":!: Note: A detailed description of your personal components installed helps us locate a problem or verify a hardware incompatibility. Please therefore fill out the following boxes as detailed as possible." | |
textbox "CPU (processor)" | |
textbox "RAM (memory)" | |
textbox "Graphics Card" | |
textbox "Other Card" ! | |
textbox "Optical Drive(s)" ! | |
textbox "Other Components" ! | |
select "Choose the number of data storage drives" "1 HDD/SSD/NVMe|2 HDDs/SSDs|3 HDDs/SSDs|4 HDDs/SSDs|5 HDDs/SSDs|none" | |
fieldset "HDD/SSD Configuration" "Choose the number of data storage drives" "1 HDD/SSD/NVMe" | |
textbox "HDD/SSD (hard drive) #1" | |
fieldset "HDD/SSD Configuration" "Choose the number of data storage drives" "2 HDDs/SSDs" | |
textbox "HDD/SSD (hard drive) #1" | |
textbox "HDD/SSD (hard drive) #2" | |
fieldset "HDD/SSD Configuration" "Choose the number of data storage drives" "3 HDDs/SSDs" | |
textbox "HDD/SSD (hard drive) #1" | |
textbox "HDD/SSD (hard drive) #2" | |
textbox "HDD/SSD (hard drive) #3" | |
fieldset "HDD/SSD Configuration" "Choose the number of data storage drives" "4 HDDs/SSDs" | |
textbox "HDD/SSD (hard drive) #1" | |
textbox "HDD/SSD (hard drive) #2" | |
textbox "HDD/SSD (hard drive) #3" | |
textbox "HDD/SSD (hard drive) #4" | |
fieldset "HDD/SSD Configuration" "Choose the number of data storage drives" "5 HDDs/SSDs" | |
textbox "HDD/SSD (hard drive) #1" | |
textbox "HDD/SSD (hard drive) #2" | |
textbox "HDD/SSD (hard drive) #3" | |
textbox "HDD/SSD (hard drive) #4" | |
textbox "HDD/SSD (hard drive) #5" | |
fieldset "HDD/SSD Configuration" "Choose the number of data storage drives" "none" | |
static "No HDD/SSD installed." | |
hidden "HDD/SSD" "=none" | |
fieldset "Software Configuration" "Choose a Product Category" "Barebone" | |
static "Which software do you use?" | |
textbox "Operating System" | |
textbox "Other Software" ! | |
| |
fieldset "Complete System Details" "Choose a Product Category" "Complete System" | |
textbox "Model Name" | |
number "Shuttle-ID" | |
| |
fieldset "Accessory Details" "Choose a Product Category" "Accessory" | |
select "Model Name" "Other|CXP01|DIR01|H-RS232|LN007|MCAP01|MY01|PBAT01|PC45G|PC55|PC61J|PC63J|PCM3|PCM31|PCL71|PCP11|PCP21|PD01|PE90|PHD2N|PHD3|PHD4|PM65|PNFC01|POR01|POS01|PRM01|PS01|PS02|PSE01|PV02|PV04|PVG01|WLN-M|WWN01|WWN03|WWN11|CA10|CR20|CR40|CV18|CV20|CV21|CV22|J-RS232|PC7|PC8|PC9B|PC9W|PC10|PC12|PC15|PC17|PC22|PC23|PC30|PC36|PC40|PC50|PC60|PC62|PCL68|PCL69|PCL70|PE40|PF10|PF11|PF12|PF16|PF20|PF21|PF22|PF23|PF24|PF25|PF27|PF30|PF40|PF55|PF60|PF61|PF9|PH4|PHD2|PHD5|PN11|PN15|PN15G|PN18|PN20|PN21|PN31|PS10|PV01|PV03|WLN-C|WLN-P|WLN-S|XCB01|XLB01|XVB01" | |
static "If you picked other, please enter model name:" | |
textbox "Other Model Name" ! | |
| |
fieldset "Purchase Information" "Inquiry" "Support" | |
textbox "Purchased from" | |
date "Date of purchase" | |
| |
fieldset "Details for returned goods" "Inquiry" "RMA (Repair) for Registered Resellers" | |
wiki ":!: Note: This form is for resellers only who have a valid login to the Shuttle Reseller Program. Inquiries from other users or businesses <wrap hi>cannot</wrap> be processed." | |
static "Please fill out applicable line(s) completely!" | |
fieldset "Item" "Inquiry" "RMA (Repair) for Registered Resellers" | |
textbox "Model" | |
textbox "Version" ! | |
textbox "Shuttle-ID" ! | |
textbox "BIOS Version" ! | |
textbox "Serial Number" | |
textbox "Problem/Issue" | |
date "Date of purchase" | |
fieldset "Return Shipping" "Inquiry" "RMA (Repair) for Registered Resellers" | |
number "Total Number of Boxes" | |
fieldset "Apply for a RMA Number" "Inquiry" "RMA (Repair) for Registered Resellers" | |
yesno "We understand and agree to the general service terms of Shuttle Computer Handels GmbH" "=accepted" "!NOT accepted" | |
| |
fieldset "Details for returned goods" "Inquiry" "RMA (Repair) for Direct Customers" | |
wiki ":!: Note: This form is for Shuttle direct customers only. Inquiries from other users or businesses <wrap hi>cannot</wrap> be processed." | |
static "Please fill out applicable line(s) completely!" | |
select "Number of items" "1|2|3|4|5" | |
fieldset "Item" "Number of items" "1" | |
textbox "Model" | |
textbox "Serial Number" | |
textbox "Problem/Issue" | |
date "Date of purchase" | |
textbox "Shuttle Order Number" | |
fieldset "Items" "Number of items" "2" | |
static "Item 1" | |
textbox "Model" | |
textbox "Serial Number" | |
textbox "Problem/Issue" | |
date "Date of purchase" | |
textbox "Shuttle Order Number" | |
static "Item 2" | |
textbox "Model" | |
textbox "Serial Number" | |
textbox "Problem/Issue" | |
date "Date of purchase" | |
textbox "Shuttle Order Number" | |
fieldset "Items" "Number of items" "3" | |
static "Item 1" | |
textbox "Model" | |
textbox "Serial Number" | |
textbox "Problem/Issue" | |
date "Date of purchase" | |
textbox "Shuttle Order Number" | |
static "Item 2" | |
textbox "Model" | |
textbox "Serial Number" | |
textbox "Problem/Issue" | |
date "Date of purchase" | |
textbox "Shuttle Order Number" | |
static "Item 3" | |
textbox "Model" | |
textbox "Serial Number" | |
textbox "Problem/Issue" | |
date "Date of purchase" | |
textbox "Shuttle Order Number" | |
fieldset "Items" "Number of items" "4" | |
static "Item 1" | |
textbox "Model" | |
textbox "Serial Number" | |
textbox "Problem/Issue" | |
date "Date of purchase" | |
textbox "Shuttle Order Number" | |
static "Item 2" | |
textbox "Model" | |
textbox "Serial Number" | |
textbox "Problem/Issue" | |
date "Date of purchase" | |
textbox "Shuttle Order Number" | |
static "Item 3" | |
textbox "Model" | |
textbox "Serial Number" | |
textbox "Problem/Issue" | |
date "Date of purchase" | |
textbox "Shuttle Order Number" | |
static "Item 4" | |
textbox "Model" | |
textbox "Serial Number" | |
textbox "Problem/Issue" | |
date "Date of purchase" | |
textbox "Shuttle Order Number" | |
fieldset "Items" "Number of items" "5" | |
static "Item 1" | |
textbox "Model" | |
textbox "Serial Number" | |
textbox "Problem/Issue" | |
date "Date of purchase" | |
textbox "Shuttle Order Number" | |
static "Item 2" | |
textbox "Model" | |
textbox "Serial Number" | |
textbox "Problem/Issue" | |
date "Date of purchase" | |
textbox "Shuttle Order Number" | |
static "Item 3" | |
textbox "Model" | |
textbox "Serial Number" | |
textbox "Problem/Issue" | |
date "Date of purchase" | |
textbox "Shuttle Order Number" | |
static "Item 4" | |
textbox "Model" | |
textbox "Serial Number" | |
textbox "Problem/Issue" | |
date "Date of purchase" | |
textbox "Shuttle Order Number" | |
static "Item 5" | |
textbox "Model" | |
textbox "Serial Number" | |
textbox "Problem/Issue" | |
date "Date of purchase" | |
textbox "Shuttle Order Number" | |
fieldset "Return Shipping" "Inquiry" "RMA (Repair) for Direct Customers" | |
number "Total Number of Boxes" | |
fieldset "Apply for a RMA Number" "Inquiry" "RMA (Repair) for Direct Customers" | |
yesno "We understand and agree to the general service terms of Shuttle Computer Handels GmbH" "=accepted" "!NOT accepted" | |
| |
fieldset "Company Details claiming Cashback" "Inquiry" "Cashback" | |
textbox "VAT Number" | |
static "e.g. DE999999999" | |
fieldset "Bank Account Details" "Inquiry" "Cashback" | |
textbox "IBAN" | |
static "e.g. DE19123412341234123412" | |
textbox "BIC/SWIFT" | |
textbox "Name of Bank" | |
fieldset "Applicable Shuttle Products" "Inquiry" "Cashback" | |
multiselect "Shuttle Products" "DH02U|NC03U5|SZ270R8|SZ270R9|SH170R6|SH310R4V2|X50V6 Black|P20U" | |
fieldset "Distributor Invoice Details" "Inquiry" "Cashback" | |
select "Distributor" "AT - ALSO Austria GmbH|AT - Ingram Micro GmbH|AT - OMEGA Handels Ges.m.b.H.|BE - Copaco Belgium NV|BE - Edox France/Benelux|BE - Solutions 4 Today|BG - OP Systems Ltd.|BG - RTS Computers Ltd.|CH - Alltron AG|CH - Terra Wortmann Schweiz GmbH|DE - ALSO Deutschland GmbH|DE - Ingram Micro Distribution GmbH|DE - WAVE Computersysteme GmbH|DE - WORTMANN AG|DE - api Computer Handels GmbH|DK - DCS ApS|DK - EET Europarts|EE - Compudel OÜ|ES - Axel Tecnología S.L.|ES - KINYO Corporation Ltd|ES - VERYBOX Headquarters|FI - Eagle Data|FI - FinDeltaco Oy|FR - Edox|FR - Europ Computer Performance|FR - SAB International|FR - Tech Data|GE - Comtek|GR - BRAIN TRUST S.A.|GR - NetConnect S.A.|HU - Computer Emporium Kft.|HU - JTC Kft.|IE - MicroPro Multimedia Computers|IE - PC Pro Computers Ltd.|IS - Tölvulistinn|IT - Intersystem|IT - UPtek Spa|NL - Copaco Nederland B.V.|NL - Qwerty BV|NO - NorDeltaco AS|PT - Niposom LDA|RO - MGT Educational SRL|SE - SweDeltaco AB|SK - Axis Distribution s.r.o.|SK - FISK s.r.o.|SL - POSTIM D.O.O.|UK - Centerprise International Ltd.|UK - GNR Technology|UK - Terra Computer Limited" | |
static "If the supplier of your product is not listed here, unfortunately you cannot take part in this promotion." | |
textbox "Invoice Number" | |
date "Invoice Date" | |
file "Invoice Upload" | |
| |
fieldset "Message" | |
textarea "Your Inquiry" | |
wiki ":!: Note: Please note requests are being processed weekdays from Monday to Friday between 9:00 am and 6:00 pm." | |
fieldset "Data Protection" | |
yesno "By ticking this box you accept our terms of use" "=accepted" "!NOT accepted" | |
wiki "We store the personal data that you make available to us. We use this information **exclusively to answer your inquiry**. We **do not pass** on any personal data to third parties. Learn more about our Privacy Policy [[https://www.shuttle.eu/en/privacy-policy|here]]." | |
| |
submit "Send Message" | |
wiki "<sub>*indicates a required field</sub>" | |
</form> | |