Differences

This shows you the differences between two versions of the page.

--- faq:hardware:bios [2015/08/28 08:28] – Shuttle
+++ faq:hardware:bios [2022/03/07 15:33] (current) – [How do I update the BIOS version in UEFI (UEFI Mode)?] Shuttle
@@ Line 1: / Line 1: @@
-====== BIOS-related FAQs ======
+====== BIOS-related FAQ ======
-===== How to find out  the current BIOS version? =====
+===== How do I find my current BIOS version? =====
-Start the PC and press the [DEL] or [F2] key to enter the BIOS setup program. The BIOS version is shown in the second line on the main screen. \\ {{:faq:hardware:bios:sz68r5_bios_setup_2.jpg?nolink&500|}}
+Please start your PC and press the [DEL] or [F2] key while booting to enter the BIOS setup program. The BIOS version is shown in the second line on the main screen. \\ {{:faq:hardware:bios:sz68r5_bios_setup_2.jpg?nolink&500|}}
-===== How to perform a firmware update with the embedded EFI Shell? =====
+===== UEFI Firmware (versus BIOS) =====
-Many modern PCs (like XS35V4 and XS36V4) use a pure UEFI firmware instead of a traditional BIOS for hardware initialising.
+Just as with many modern PCs, a current Shuttle XPC does away completely with a BIOS but uses a pure UEFI firmware instead. The terms UEFI firmware and BIOS are widely used synonymously, but hardware initialising is now performed by the UEFI. Users might not even notice, but the operating system must be installed and executed in UEFI mode. UEFI creates a GUID Partition Table (GPT) on the system partition instead of a Master Boot Record (MBR). A PC running pure UEFI firmware alone must have a 64-bit operating system installed.
-<WRAP center round info 60%>
+===== How to make a bootable USB flash drive?  =====
-The terms UEFI firmware and BIOS are still used synonymously.
+<WRAP important 60%>
+Warning: Please be sure that there are no other USB devices connected to your system during formatting like external hard disks, external optical devices or other USB flash drives. This ensures that you only format the selected USB flash drive.
 </WRAP>
-  - Please download the latest firmware and copy the unpacked files to a USB stick with FAT(32) file system.
-  - Plug in your USB device, power on your PC and press the F7 key until the screen Please select boot device appears. \\ Select UEFI: Built-in EFI Shell and press the Enter key. \\ The system will now boot the embedded EFI Shell and prompt the Device Mapping Table. \\ {{:faq:hardware:bios:uefi_25.jpg?nolink|}} \\ {{:faq:hardware:bios:uefi_update_x15.jpg?nolink|}}
-  - In order to access the USB device, identify the correct ID for the Removable Hard Disk from the Device Mapping Table. Please then type fs2: and hit Enter afterwards. If required, please change directories where the firmware update files are saved.The command to type is cd xs36. The files in the current folder can be listed using the dir command. Finally run the batch file flash64.nsh. Next, the firmware update process starts automatically and restarts the system afterwards. \\ {{:faq:hardware:bios:uefi_update_x16.jpg?nolink|}}
-<WRAP center round important 60%>
+  - Please download the Rufus tool from https://rufus.akeo.ie/ and extract the file.
-**Notice**: After performing a firmware update, please always ensure to have the operating system in use also selected in the firmware setup. \\
+  - Please run Rufus.exe.
-To do so, please press the "Del" key while booting to enter the boot menu. Then navigate to "OS Selection". In case of a wrong setting here, not only the boot process of the existing Windows installation will fail, also changes on the specific drive may occur making booting impossible.
+  - Select your USB flash drive, and press the Start button, then confirm the following Warning popup.
+{{:faq:hardware:bios:rufus_tool_01.jpg?nolink&300}}
+===== How do I update the BIOS version in DOS (Legacy Mode)? =====
+  - Please go to the Shuttle download area and download the appropriate BIOS version. \\ https://global.shuttle.com/support/download
+  - Unpack the ZIP file into an empty folder.
+  - Copy the subfolder "DOS" to a bootable USB stick with DOS operating system.
+  - Boot from the USB stick and change to the subfolder "DOS".
+  - Execute the FLASH.BAT file.
+  - The update process starts automatically. The system will reboot automatically.
+  - Once reboot is completed, please enter the BIOS setup program by pressing the "Del" or "F2" key and load the "Default Settings" (F3), then confirm by hitting Save & Exit.
+===== How do I update the BIOS version in UEFI (UEFI Mode)? =====
+  - Make sure the BIOS option **Secure Boot** is <wrap hi>disabled</wrap>.\\ {{:faq:hardware:bios:secure_boot_option.png?nolink&500|}}
+  - Change "Boot Mode Select" to **UEFI**\\ {{:faq:hardware:bios:boot_mode_select_UEFI.png?nolink&500|}}
+  - Go to the Shuttle download area and download the appropriate BIOS version: https://global.shuttle.com/support/download
+  - Unpack the ZIP file into an empty folder.
+  - Copy the subfolders ''EFI'', ''SHELL'' and the file ''startup.nsh'' to a USB stick, formatted in FAT32.\\ {{:faq:hardware:bios:UEFI_bios_update_directory.png?nolink|}}
+  - Boot from the USB stick. You may have to press ''F7'' for boot device selection. Pick the USB drive containing the files.
+  - The update will start automatically. The system will reboot afterwards.
+  - Once reboot is completed, please enter the BIOS setup program by pressing the ''Del'' or ''F2'' key and load the "Default Settings" (''F3''), then confirm by hitting Save & Exit.\\ {{:faq:hardware:bios:uefi_bios_update_optimized_defaults.png?nolink&500|}}
+===== How do I boot from a USB flash drive?  =====
+  - Insert your USB flash drive into one of the USB Ports.
+  - During boot process, press ESC (or F11 or F7) to enter the boot menu.  \\ {{:faq:hardware:bios:bootflashdos_04.png?nolink|}}
+  - Select the USB-HDD or the relevant USB-ZIP (depending on the model of the USB flash drive, it may vary). On our latest XPC Barebones models, you will find your USB flash drive, if detected correctly, listed right below your hard disks.
+  - Press the Return key to boot from your USB flash drive.
+===== Where and how can I clear CMOS? =====
+All settings and parameters defined in the BIOS are stored in CMOS. To delete these settings and reset CMOS, follow the instructions below.
+The instructions show examples of where the button or jumper to clear your machine's CMOS is located on different models. If you can't find the button/jumper on your model, more detailed information on type and position can be found in the Quick Guide (QIG) that came with your machine.
+Remove the mains plug and reset/press the jumper/button for approx. 10 seconds. You may need to use a pointed object such as a ballpoint pen to push the button. After clearing CMOS, start up the computer and load "Optimized Defaults" in BIOS, save and restart.
+==== Option A ====
+{{:faq:hardware:bios:clear_cmos_01.jpg?nolink&300|}}\\ Clear CMOS jumper on the mainboard
+==== Option B ====
+{{:faq:hardware:bios:clear_cmos_02.jpg?nolink&300|}}\\ Clear CMOS button on the back of the machine (small opening bottom right)
+==== Option C ====
+{{:faq:hardware:bios:clear_cmos_03.jpg?nolink&300|}}\\ Clear CMOS button on the back of the machine (small opening top left)
+==== Option D ====
+{{:faq:hardware:bios:clear_cmos_04.jpg?nolink&300|}}\\ Four pins on the back of the machine (remove power cord and short them with a Phillips head screwdriver)
+===== What does "Unknown flash type" mean when updating the BIOS? =====
+This is a feature on the mainboard that protects the BIOS from being flashed accidentally. It is called BIOS flash protection. Please disable this function with either a hardware jumper setting or with the CMOS Setup Utility. Please refer to the manual for more details on how to disable flash protection.
+===== How do I flash the BIOS under Windows? =====
+First, please download the latest BIOS file from our download page, then proceed with the below instructions step by step.
+<WRAP important 60%>
+Please double-check that all drivers are installed.
+Since a background software, like an Anti-Virus programme, may affect the update process negatively and may lead to a failing flash process, we suggest to update the BIOS in DOS or UEFI mode instead of Windows.
 </WRAP>
+  - Please unzip the BIOS file you just downloaded.
+  - Right-click on the BIOS file and select "Run as administrator" to start the flash tool. \\ {{:faq:hardware:bios:bios_update_windows_01.jpg?nolink&500|}}
+  - Please press any key to continue when the below page pops up. \\ {{:faq:hardware:bios:bios_update_windows_02.jpg?nolink&500|}}
+  - Wait for the update to complete and do not close the window. \\ {{:faq:hardware:bios:bios_update_windows_03.jpg?nolink&500|}}
+  - Once the flash process is completed, the computer automatically reboots. Please then press the "F1" key to continue and then "Del" to enter the BIOS setup menu. \\ {{:faq:hardware:bios:bios_update_windows_04.jpg?nolink&500|}}
+  - Please press the right arrow key to navigate to the "Save & Exit" tab and select "Load Defaults Settings", then hit "Yes". \\ {{:faq:hardware:bios:bios_update_windows_05.jpg?nolink&500|}}
+  - Please select the "Save Changes and Exit" option, and press "Yes" to save configurations. \\ {{:faq:hardware:bios:bios_update_windows_06.jpg?nolink&500|}}
+  - Now a re-start will be performed.
+  - Complete.
-===== How to clear the CMOS for my Shuttle Computer and where is the button? =====
+===== How do I update an AMI BIOS under Windows? =====
-**Clear CMOS button is usually located on the back of computer.**
+  - Please go to the relevant download page and download the FUWIN tool.
+  - Extract and run the AFUWIN tool as administrator. \\ {{:faq:hardware:bios:ami_bios_windows_01.jpg?nolink&400|}}
+  - Read the message and close all other programmes, then press Ok. \\ {{:faq:hardware:bios:ami_bios_windows_02.jpg?nolink&400|}}
+  - Please choose open file. \\ {{:faq:hardware:bios:ami_bios_windows_03.jpg?nolink&400|}}
+  - Please open your BIOS ROM file. \\ {{:faq:hardware:bios:ami_bios_windows_04.jpg?nolink&400|}}
+  - Please make sure the option "Program All Blocks" is checked. Then press "Flash". \\ {{:faq:hardware:bios:ami_bios_windows_05.jpg?nolink&400|}}
+  - The flash process finishes. \\ {{:faq:hardware:bios:ami_bios_windows_06.jpg?nolink&400|}}
+  - Now, please reboot your machine, then enter BIOS and load the Default Settings.
+  - SAVE to CMOS and EXIT.
-**Before clearing the CMOS,**
+===== Manage power options in BIOS =====
-  - remove the power cord first,
+==== How does time-controlled switching on of the device work? ====
-  - insert one end of paperclip into hole,
+  - As a first step, please enter BIOS by pressing the ''Del'' key while booting.
-  - hold the paperclip pushed in for 30 seconds,
+  - Navigate to the tab //Advanced//.
-  - plug the power cord back in and restart the computer,
+  - Go to //Power Management Configuration//
-  - press "DEL" on your keyboard to into BIOS Setting,
+  - Now set //EuP Function// to //Disabled// to allow for further settings to be made.
-  - select "Load Optimized Default" or "Load Default",
+  - Proceed to setting //PowerOn by RTC Alarm// to //Enabled// so a specific time can be defined for the device to start.
-  - press F10 to save and exit, done.
+<WRAP info 60%>
+Please note that if the EuP function is deactivated, energy consumption may be higher in idle mode.
+</WRAP>
+==== Can the PC be started by hitting a key or mouse click? ====
+Connected USB devices can wake the PC from sleep mode (S3). However, a cold start (if the PC was shut down before) is not possible in this way.
-**If your computer does not have a Clear CMOS button on the back or not sure where to find it, please contact Technical Support.**
+If you have a Shuttle Mini-PC with an external power button connection, this can be used for a cold start.
+  - As a first step, please enter BIOS by pressing the ''Del'' key while booting.
+  - Navigate to the tab //Advanced//.
+  - Now please set //Wake Up by USB (S3)// to //Enabled// so the PC can be woken from S3 mode.
+<WRAP important 60%>
+Please note that this may not work with all USB input devices.
+</WRAP>
-----
+==== Related Links ====
-==== Related links ====
 {{backlinks>.}}