Maintenance-related FAQ

Proceed as follows to clean the device:

1. First switch off the device and unplug the DC power cord.
2. Use a soft, lint-free cloth for cleaning; a clean microfibre cloth is ideal.
   • A dry cloth is generally sufficient.
   • To achieve a better cleaning effect, the cloth can be slightly wet with water.
   • For disinfection, a cleaning agent containing alcohol (max. 75%) may be used.
   • Never spray cleaning agent directly onto the monitor, but just onto the cloth.
   • Sweep the cloth carefully across the monitor from top to bottom.
   • If you have dampened the cloth slightly, you should then use a second soft and dry cloth to reliably remove all moisture.
3. The best way to clean crevices, corners or sockets is to use a soft brush carefully.
   • When you do this, hold the brush as upright as possible so that only the bristles of the brush touch the device and the surround of the bristles cannot scratch the surface.
4. If dust accumulates in the ventilation slots, it should be sucked out using a brush attachment.
   • When you do this, make sure that the vacuum cleaner attachment does not touch the device.

Important warnings:

CMOS is a physical part of the mainboard, a memory that stores the BIOS/EFI settings.

Without energy, the CMOS resets and loses all settings. The small battery acts as backup and keeps it powered. CMOS batteries are attached directly to the mainboard and can power the CMOS for years.

When you power on your PC and receive a message like “CMOS Checksum Error”, the CMOS battery needs to be replaced.

There are three sorts of batteries.

Coin cell CR1220 (3V) with wire	Lithium coin cell CR2032 (3V) with wire	Lithium coin cell CR2032 (3V)

Use the pagination buttons at the end of the table ↓ or enter a model name in the search box on the right: →

In case the snap lock at the front panel of your Shuttle PC gets broken, follow these steps to replace it with a new one.

1. Release the front panel from the case by pressing the four clips lightly.
   
2. Use a pair of tweezers to remove the snap lock from the panel.
   
3. Insert a new snap lock.
   

Due to the XPC's small footprint design, the thermal dynamics are very different from the ones of a regular full-size PC. Whilst normal PCs may run cooler with the case cover taken off, an XPC has strikingly unique properties.

Our design team has carefully considered and tested the thermal properties of an open-case XPC. Contrary to popular beliefs, the CPU, hard drive(s) and mainboard temperatures are higher when the case cover is taken off. Opening the case actually reduces the airflow through the case. The vents at the front of an XPC no longer take air in; therefore, the airflow around the PWM and MOSFET is significantly lower.

We strongly recommend to leave the aluminium case cover on when the XPC is in operation. Not only will this improve the thermal dynamics of your XPC, it looks stunning as well!