KD21

Here listed out the upload and download capacity limitation.

If the selected download file in Share Box is over 4 GB, the file size shows – and the download button is disabled.

If the selected upload file to Share Box is over 2 GB, the capacity message limitation will pop out to inform.

Note: For the case of WAN (external network), sometimes the situation is more complicated than the LAN as below.

• Check your ISP (internet service provider) if they allow the user to transfer over 200MB file at one time.
• Check your network environments if it allows the transfer to be done all in one time without breaking the transfer (such as device went into power down mode, wireless connection stopped and resumed, incoming call to the device, etc.)? If the transfer broke, all transfer might need to be restarted which makes a large transfer difficult.

Make sure the USB devices/hubs power usage is not over the specified maximum limit. If necessary, provide external power for high power-demanding USB drive.

While using “Live update” to update FW (FW version KD21/KD22 of limited v2.01.20140522 and v2.00.20140402), after FW was 100% downloaded, the screen might not re-flash automatically. This will lead to an “update now” button missing situation. User is required to press F5 key manually to update the screen, so that “update now” button will appear for user to continue the FW update process.

• While downloading FW, if user jumped to other web UI screen then back to FW update page after FW download process is 100% completed, the “update now” button will be shown correctly.
• If the user stayed in the FW download screen over 10 minutes, the web page will timeout. Log into the web UI for Firmware update again will also display the “update now” button correctly (if FW download was 100% completed already).