KS10

OMNINAS for iOS is a 32-bit application. iOS 11 only supports 64-bit apps. Since the OMNINAS app is also discontinued, there is unfortunately no further support.

You can also use a PC to access the contents of a hard drive used in an OMNINAS (e.g. KS10 KD20, KD21, KD22) if you don't have access to the original NAS model any longer. However, this is not possible using Windows add-ons alone, so you will need one of the following third-party programs. You may only read disks created in SINGLE or RAID 1. Usually you cannot read disks created in JBOD and RAID 0 configuration.

Please note: Shuttle cannot accept responsibility for loss of data and damage caused by the use of the following programs:

Note: This instruction is intended for advanced users.

  1. Download the following file suitable for your Shuttle OMNINAS:
  2. Unzip the ZIP file downloaded onto a FAT32 formatted, empty USB 2.0 stick (sticks with USB 3.0 interface are not suitable for this process).
  3. Remove the LAN cable and the hard disk(s) from your NAS. To reinsert correctly, note the order of hard disk 1 and 2.
  4. Insert the USB stick into the front USB port on the NAS and start the unit.
  5. The LEDs on the NAS will illuminate red and flash during the process, which takes a few minutes. The unit will switch off automatically later.
  6. Remove the USB stick and reinsert the hard disks into the unit in the correct order.
  7. The update is completed by starting the NAS by pressing the power button.
  1. Please download the latest firmware from the Shuttle website.
  2. Save the firmware file to a desired folder.
    Note: DO NOT extract or unzip the *.tar file!
  3. Run the Finder software to search your local network for your OMNINAS and then press the connect button. (If you only have one OMNINAS, the Finder connects to the web UI automatically.)
  4. After connecting to the web UI, please enter your user name and password for login.
  5. Click the settings icon to enter the settings page.
  6. This information will show your current firmware version.
  7. Go to the Firmware Update page, browse to the file that you have saved as explained above and then click update.
  8. The firmware update is now being processed.
  9. A message will be shown when the update process is completed.
  10. You may also visit the log page to see more information on the update process.
  1. Click the “Back up your computer” to enter into backup page.
  2. Click the “Set up backup“ to enter into next page.
  3. Click “Save on a network location” to enter into select a network location page.
  4. Click “Browse For Folder” button to enter into select save folder page.
  5. Select a folder where you want to save then click “OK” button.
  6. Enter your KD20 share folder username and password then click “OK” button.
  7. Confirm again your backup destination setting then click “Next” button.
  8. Select one mode you need then click “Next” button.
  9. Review your backup settings then click “Save settings and run backup” button.
  10. Backup program has been started. Click the “View Details” button to view current progress.
Password forLength (min-max)Valid characters
User and Admin0-32!#%&-123456789@ABCEDFGHIJKLMNOPQRSTUVWXYZ^_abcdefghijklmnopqrstuvwxyz
ShareBox6-160123456789-abcdefghijklmnopqrstuvwxyz

If you forget your user name or password with error log in Share Box over 4 times. The Share Box is going to enable security function and explorer windows shows error message as below.

Cannot find user, please try again.

  1. The Share Box will prohibit logging in for 10 minutes for security reason.
  2. Please check your correct user name and password again.
  3. Wait for 10 minutes before your last log in. If your user name and password are correct now, you will able to log in.