Differences

This shows you the differences between two versions of the page.

--- faq:xpc_cube:sh570r6 [2021/07/07 12:35] – created TS
+++ faq:xpc_cube:sh570r6 [2025/01/30 14:05] (current) – [Re-Flash BIOS] Shuttle
@@ Line 1: / Line 1: @@
 ====== SH570R6 ======
-There are no FAQ entries for this product yet.
+{{section>faq:hardware:graphics#j-series_r-series_r4_r6&firstseconly&nofooter&noeditbutton&noreadmore}}
+===== TPM/MAC address update =====
+**This update has two features:**
+  * If the installation of Windows 11 cannot be completed because errors such as "The PC must support TPM 2.0" are displayed, please perform the following steps.
+  * If the MAC addresses of the network cards soldered on the mainboard are incorrectly formatted or not accepted by the operating system, please perform the following steps.
+<WRAP important 40%>
+Please follow the steps in this exact order and do not skip any steps.
+</WRAP>
+==== Re-Flash BIOS ====
+  - Re-Flash the BIOS v1.05 (or later if available) by USB drive (<wrap caution>even if 1.05 is already installed</wrap>): [[https://global.shuttle.com/products/productsDownload?productId=2593|Download BIOS]]\\ \\ <WRAP tip 40%>[[faq:hardware:bios#how_do_i_update_the_bios_version_in_uefi_uefi_mode|How do I update the BIOS version in UEFI (UEFI Mode)?]]
+</WRAP>
+   - After BIOS flash, please clear the CMOS via "Clear CMOS & power button (SW1)"
+     * <wrap caution>Disconnect the machine from power</wrap> and <wrap caution>shortcut the bottom pins (1 + 3)</wrap> on the backside <wrap caution>for at least 60 seconds</wrap> with a screwdriver, jumper or another metal part.\\ {{:faq:xpc_cube:sh570:remote_power_on_connector.jpg?nolink&300|}}
+     * Pinout:\\ <a2s>
+       SW1
+    .---.---.
+| ● | ● | 4
+    .---.---.
+| ■ | ● | 3
+    .---.---.
+</a2s>
+     * <wrap notice>NOTE:</wrap> The four pins may be covered. Please remove the plastic/mylar first.
+   - Now enter the BIOS again and press the following keys in order: ''F3'' -> ''ENTER'' -> ''F4'' -> ''ENTER''
+   - After that, please install and run Windows and check for MAC address:
+     * Please download and run the "MAC address update tool" in Windows 10/11: [[https://data.shuttlecomputer.de/index.php/s/ALSidwqtMe6dBFq|Download tool]]
+==== How to use the MAC address update tool ====
+  - Get the update tool from [[https://data.shuttlecomputer.de/index.php/s/ALSidwqtMe6dBFq|here]].
+  - Start the update.
+  - Unpack the contents of the ZIP archive.
+  - Run ''sch_macupdate_x64.exe''. It lists all available network adapters.\\ {{:faq:xpc_cube:sh570:mac_update_tool01.png?nolink&500|}}
+  - A faulty adapter is marked red. To fix the MAC address (MAC-ID), click "Update".\\ {{:faq:xpc_cube:sh570:mac_update_tool02.png?nolink&500|}}
+  - After a few seconds, the update is done and all MAC addresses have been set to correct values again.
+**No network adapter found?**\\ {{:faq:xpc_cube:sh570:mac_update_tool03.png?nolink&500|}}
+  - If no network adapter is listed, close the tool.
+  - Execute ''install.bat'' batch file from the same folder to a driver setup.
+  - After finishing the driver installation, start ''sch_macupdate_x64.exe'' again.
+===== Jumper settings and pinout =====
+==== Fan connectors (FAN1, FAN2) ====
+<code>
+=GND
+=+12V
+=FAN IO
+=FAN PWM
+</code>
+<a2s>
+     FAN1           FAN2
+                  #------#
+ #---------#      |   ■  | 4
+ |   ----- |      |   ■ || 3
+ | ■ ■ ■ ■ |      |   ■ || 2
+ | 4 3 2 1 |      |   ■ || 1
+ #---------#      #------#
+</a2s>
+==== COM header (COM1) ====
+<code>
+=DCD
+=RXD
+=TXD
+=DTR
+=GND
+=DSR
+=RTS
+=CTS
+=-XRI1
+=NULL
+</code>
+<a2s>
+   4   6   8   10
+  .---.---.---.---.---.
+  | ● | ● | ● | ● |   |
+  .---.---.---.---.---.
+  | ■ | ● | ● | ● | ● |
+  .---.---.---.---.---.
+   3   5   7   9
+</a2s>
+==== Clear CMOS, power button and +5V header (SW1) ====
+<code>
+=RTC Reset
+=VCC_AUX
+=GND
+=Power SW
+</code>
+<a2s>
+       SW1
+    .---.---.
+| ● | ● | 4
+    .---.---.
+| ■ | ● | 3
+    .---.---.
+</a2s>
 ==== Related links ====
 {{backlinks>.}}