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faq:xpc_nano:ns02a [2019/12/09 13:34] – [Version Comparison] SHfaq:xpc_nano:ns02a [2021/11/11 09:09] (current) – Shuttle
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 ==== Version Comparison ==== ==== Version Comparison ====
 There are two different versions of this product. There are two different versions of this product.
-^ ^[[#faqs_for_ns02a_with_android_51|NS02A with Android 5.1]]^[[#faqs_for_ns02a_with_android_81|NS02A with Android 8.1]]^+^ ^[[#faq_for_ns02a_with_android_51|NS02A with Android 5.1]]^[[#faq_for_ns02a_with_android_81|NS02A with Android 8.1]]^
 ^Manufacturers order number |PFB-NS02A011|PFB-NS02A021| ^Manufacturers order number |PFB-NS02A011|PFB-NS02A021|
 ^UPC bar code|887993600536|887993600536| ^UPC bar code|887993600536|887993600536|
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 ^USB camera Support?|✘|✔(Firmware **20190530** or above)| ^USB camera Support?|✘|✔(Firmware **20190530** or above)|
 ^Google Play Services|✘|✘| ^Google Play Services|✘|✘|
-^Root Version Available?|[[http://www.shuttle.eu/support-service/technical-support/support-form/|yes, on request]]|[[http://www.shuttle.eu/support-service/technical-support/support-form/|yes, on request]]|+^Root Version Available?|[[https://www.shuttle.eu/en/support/support-enquiry|yes, on request]]|[[https://www.shuttle.eu/en/support/support-enquiry|yes, on request]]|
 ^Optional Linux Support?|✘|✘| ^Optional Linux Support?|✘|✘|
  
-===== FAQs for NS02A with Android 8.1 =====+===== FAQ for NS02A with Android 8.1 =====
  
 ==== DS Creator 2.0 vs. DS Creator Pro ==== ==== DS Creator 2.0 vs. DS Creator Pro ====
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   * For Apple: download from Apple Store [[https://itunes.apple.com/us/app/ds-creator-2-0/id1236610223?mt=8|DS Creator 2.0]], [[https://itunes.apple.com/de/app/ds-creator-pro/id1450608780?mt=8|DS Creator Pro]]    * For Apple: download from Apple Store [[https://itunes.apple.com/us/app/ds-creator-2-0/id1236610223?mt=8|DS Creator 2.0]], [[https://itunes.apple.com/de/app/ds-creator-pro/id1450608780?mt=8|DS Creator Pro]] 
   * For Android: download from the Google Play[[https://play.google.com/store/apps/details?id=com.shuttle.outdoor2&hl=de|DS Creator 2.0]],[[https://play.google.com/store/apps/details?id=com.shuttle.outdoor3|DS Creator Pro]]   * For Android: download from the Google Play[[https://play.google.com/store/apps/details?id=com.shuttle.outdoor2&hl=de|DS Creator 2.0]],[[https://play.google.com/store/apps/details?id=com.shuttle.outdoor3|DS Creator Pro]]
-  * For Windows: Download from [[http://global.shuttle.com/products/productsDownload?productId=2099|global.shuttle.com]]+  * For Windows: Download from [[https://global.shuttle.com/products/productsDownload?productId=2099|global.shuttle.com]]
 </WRAP> </WRAP>
- 
- 
  
 ===== Application examples: ===== ===== Application examples: =====
  
 ==== Can I use the NS02A/E as a kiosk browser? ==== ==== Can I use the NS02A/E as a kiosk browser? ====
- 
 For this application we recommend the highly configurable [[https://www.fully-kiosk.com|Fully Kiosk Browser]].  For this application we recommend the highly configurable [[https://www.fully-kiosk.com|Fully Kiosk Browser]].
  
 {{youtube>JgQjASLlIdg?medium}} {{youtube>JgQjASLlIdg?medium}}
  
-Fully Kiosk Browser is a highly configurable Android Kiosk Browser and App Launcher. +Fully Kiosk Browser is a highly configurable Android Kiosk Browser and App Launcher. Restrict and adjust the functionality of your websites and lockdown other apps in Kiosk mode. Fully Kiosk provides fullscreen mode, motion detection, remote admin and many other features for your digital signage, interactive kiosk systems, information panels and all kinds of unattended AndroidTM devices. From just a fullscreen browser to full mobile device management (MDM) solution, you decide what you get. No rooting required.
-Restrict and adjust the functionality of your websites and lockdown other apps in Kiosk mode. +
-Fully Kiosk provides fullscreen mode, motion detection, remote admin and many other features for your digital signages, +
-interactive kiosk systems, information panels and all kinds of unattended AndroidTM devices. +
-From just a fullscreen browser to full mobile device management (MDM) solution, +
-you decide what you get. No rooting required. +
- +
-Please contact the software manufacturer for further information: +
-https://www.fully-kiosk.com +
- +
- +
-:!: **Notice:** \\ +
-- NS02A/E with Android 8.1 requires the newest fully browser APK version [[https://www.ozerov.de/fully-kiosk-browser/files/2019/05/Fully-Kiosk-Browser-v1.32.2.apk|v1.32.2apk]] ! \\ +
  
 +Please contact the software manufacturer for further information: https://www.fully-kiosk.com
  
  
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 Please contact the software manufacturer for further information: https://www.novisign.com/blog/tech/shuttle-ns02/ Please contact the software manufacturer for further information: https://www.novisign.com/blog/tech/shuttle-ns02/
  
- +===== FAQ for NS02A with Android 5.1 =====
-===== FAQs for NS02A with Android 5.1 =====+
  
 ==== Android 8.1 on older NS02 devices? ==== ==== Android 8.1 on older NS02 devices? ====
 The NS02 series Android 5.1 version can't be updated to Android 8.1.\\ The NS02 series Android 5.1 version can't be updated to Android 8.1.\\
-Please [[http://www.shuttle.eu/support-service/technical-support/support-form/|contact]] our Support-Team for more information. +Please [[https://www.shuttle.eu/en/support/support-enquiry|contact]] our Support-Team for more information.
- +
-==== How to download DS Creator 2 from Google Play ==== +
-{{youtube>ahkZgaBUNi8?medium}} +
-==== How to create a project on DS Creator 2 ==== +
-{{youtube>G4GIdxfhVQc?medium}} +
-==== How to upload a project to NS02 series ==== +
-{{youtube>8bBRT0b9D1M?medium}}+
  
 ==== How to update the NS02 series firmware version? ==== ==== How to update the NS02 series firmware version? ====
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 Warning: This step will clean all the data in the USB flash drive, if there are important data in the USB flash drive, please backup them first. Warning: This step will clean all the data in the USB flash drive, if there are important data in the USB flash drive, please backup them first.
 </WRAP> </WRAP>
-  - Please download the firmware files ''OTA_SD_USB.zip'' from our [[http://global.shuttle.com/main/productsDownload?productId=2099|download page]].+  - Please download the firmware files ''OTA_SD_USB.zip'' from our download page.
   - Unzip the firmware file ''OTA_SD_USB.zip'' into your USB flash drive. \\ {{:faq:arm:ns02:update_ns02_1.jpg?nolink&500|}}   - Unzip the firmware file ''OTA_SD_USB.zip'' into your USB flash drive. \\ {{:faq:arm:ns02:update_ns02_1.jpg?nolink&500|}}
   - Copy the update firmware file in the ''OTA_SD_USB'' folder, and then paste it into the root directory under the USB flash drive. \\ {{:faq:arm:ns02:update_ns02_2.jpg?nolink&500|}} \\ {{:faq:arm:ns02:update_ns02_3.jpg?nolink&500|}}   - Copy the update firmware file in the ''OTA_SD_USB'' folder, and then paste it into the root directory under the USB flash drive. \\ {{:faq:arm:ns02:update_ns02_2.jpg?nolink&500|}} \\ {{:faq:arm:ns02:update_ns02_3.jpg?nolink&500|}}
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   - Repeat step 6, go to the following screen, you can compare the new firmware version number with the old firmware version number, and then you can confirm whether the update is successful. \\ {{:faq:arm:ns02:update_ns02_13.jpg?nolink&500|}}   - Repeat step 6, go to the following screen, you can compare the new firmware version number with the old firmware version number, and then you can confirm whether the update is successful. \\ {{:faq:arm:ns02:update_ns02_13.jpg?nolink&500|}}
  
-==== How do I activate root on the NS02A/E ? ==== +==== How do I activate root on the NS02A/E? ==== 
-An Android image with root privileges is available on request. Please [[http://www.shuttle.eu/support-service/technical-support/support-form/|contact our Support-Team]] for more information.+An Android image with root privileges is available on request. Please [[https://www.shuttle.eu/en/support/support-enquiry|contact our Support-Team]] for more information.
  
-==== How do I deactivate the Navigation Bar ? ====+==== How do I deactivate the Navigation Bar? ====
 <WRAP center round important 60%> <WRAP center round important 60%>
 **Preparation**: Please be sure your firmware version is from date **20170427** or above **Preparation**: Please be sure your firmware version is from date **20170427** or above
 </WRAP> </WRAP>
  
-This is the navigation bar:\\ +This is the navigation bar:\\ {{:faq:arm:ns02:navigation_bar.png?nolink&500|}}
-{{:faq:arm:ns02:navigation_bar.png?nolink&500|}}+
  
-  - Please **press 7 times** on build number to activate the developer menu (About tablet -> Build number)\\ +  - Please **press 7 times** on build number to activate the developer menu (About tablet -> Build number)\\ {{:faq:arm:ns02:hidden_bar1.png?nolink&500|}} 
-{{:faq:arm:ns02:hidden_bar1.png?nolink&500|}} +  - Go to Settings -> Developer options\\ {{:faq:arm:ns02:hidden_bar2.png?nolink&500|}} 
-  - Go to Settings -> Developer options\\  +  - Deactivate "Show Navigation Bar"\\ {{:faq:arm:ns02:hidden_bar3.png?nolink&500|}}
-{{:faq:arm:ns02:hidden_bar2.png?nolink&500|}} +
-  - Deactivate "Show Navigation Bar"\\  +
-{{:faq:arm:ns02:hidden_bar3.png?nolink&500|}}+
  
 ==== Which network ports use the DS Creator 2.0 app? ===== ==== Which network ports use the DS Creator 2.0 app? =====
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 ==== Which display resolutions are supported? ==== ==== Which display resolutions are supported? ====
-The following resolutions are supported by NS02:+The following resolutions are supported by NS02 :
 ^Resolution^Frequency^ ^Resolution^Frequency^
 |720x480p|50Hz| |720x480p|50Hz|
 |720x480p|60Hz| |720x480p|60Hz|
-|800x600p|60Hz| 
-|1024x768p|60Hz| 
 |1280x720p|50Hz| |1280x720p|50Hz|
 |1280x720p|60Hz| |1280x720p|60Hz|
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 ==== How can I play 4K content? ==== ==== How can I play 4K content? ====
-To play 4K content on the NS02, please create a Digital Signage project with the dedicated Shuttle DS Player software "DS Creator 2.0" or use the pre-installed video player "Video". +To play 4K content on the NS02, please create a Digital Signage project with the dedicated Shuttle DS Player software "DS Creator 2.0" or use the pre-installed video player "Video". Furthermore, there is the possibility to install other „player apps“(e.g: MX Player). Streaming 4K media with the standard web browser is not possible, because the resolution is not supported.
-Furthermore, there is the possibility to install other „player apps“(e.g: MX Player). +
-Streaming 4K media with the standard web browser is not possible, because the resolution is not supported.+
  
 ==== Which system kernel does the NS02 series have? ==== ==== Which system kernel does the NS02 series have? ====
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 Starting from firmware version **v2018_0522** both NS02A and NS02E support most touchscreen panels.  Starting from firmware version **v2018_0522** both NS02A and NS02E support most touchscreen panels. 
  
-:!: **Notice:** Each touch panel model must be checked for compatibility by a user-functional test. Please [[http://www.shuttle.eu/support-service/technical-support/support-form/|contact our Support-Team]] for more information.+:!: **Notice:** Each touch panel model must be checked for compatibility by a user-functional test. Please [[https://www.shuttle.eu/en/support/support-enquiry|contact our Support-Team]] for more information.
  
 ====  How do I activate the debug mode? ==== ====  How do I activate the debug mode? ====
  • Last modified: 2019/12/09 13:34
  • by SH