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faq:xpc_slim:dh310 [2019/02/22 17:12] – TSfaq:xpc_slim:dh310 [2023/03/21 13:32] (current) – TS
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 ====== DH310 ====== ====== DH310 ======
 +{{section>faq:hardware:cpu#does_my_shuttle_product_support_9th_gen_coffee_lake_refresh_processors&firstseconly&nofooter&noeditbutton&noreadmore}}
 {{section>faq:hardware:i_o#rs232_422_485_assignment&firstseconly&nofooter&noeditbutton&noreadmore}} {{section>faq:hardware:i_o#rs232_422_485_assignment&firstseconly&nofooter&noeditbutton&noreadmore}}
 +{{section>faq:hardware:cpu#why_do_i_have_no_video_output_on_my_intel_3xx_series_chipset_product&firstseconly&nofooter&noeditbutton&noreadmore}}
  
 ===== Where is COM port #1? ===== ===== Where is COM port #1? =====
 The first COM port is marked on this photo:\\ {{:faq:xpc_slim:dh310:dh310_com1.jpg?nolink&400|}} The first COM port is marked on this photo:\\ {{:faq:xpc_slim:dh310:dh310_com1.jpg?nolink&400|}}
  
-===== DH310 does not show a picture with installed Intel 9xxx CPU (Coffee Lake Refresh) ===== +===== My DH310 does not show a picture with an Intel 9xxx CPU (Coffee Lake Refresh) installed. What can I do? ===== 
-In case your DH310 does not boot with installed Intel 9xxx CPU, please follow the procedure below.+In case your DH310 does not boot with an Intel 9xxx CPU installed, please follow the procedure below.
  
-The system is running with 9xxx CPU, but due to different graphics unit, the BIOS needs to be updated to get an actual screen output. The following procedure will explain how to "blind flash" the system without an initial monitor signal.+The system does basically support 9xxx processors, however due to different graphics chips, the BIOS needs to be updated to get a picture. The following procedure explains how to "blind flash" the system without an initial monitor signal.
  
-:!: You DO NOT NEED to install another "older" CPU for the update!+:!: Please note: You WILL NOT have to install a previous-generation processor to perform the update!
  
-**BIOS Download**: http://global.shuttle.com/products/productsDownload?productId=2261 (choose version ''DH310000.104'' or later)+**BIOS Download**: https://global.shuttle.com/products/productsDownload?productId=2261 (choose version ''DH310000.104'' or later)
   * USB Drive preparation:   * USB Drive preparation:
-    - Format an USB drive with FAT32+    - Format a USB drive in FAT32
     - Copy the BIOS files to the Root Directory of your USB drive\\ {{:faq:xpc_slim:dh310:uefi.jpg?nolink|}}     - Copy the BIOS files to the Root Directory of your USB drive\\ {{:faq:xpc_slim:dh310:uefi.jpg?nolink|}}
   * Flash Process   * Flash Process
-    - Install CPU and RAM in your DH310 (**No HDD** or other components!) +    - Install the processor and memory in your DH310 (**No HDD** or other components!). 
-    - Connect the system to Power, HDMI/DP and an USB keyboard +    - Apply power, HDMI/DP and a USB keyboard. 
-    - Insert the former prepared USB Stick to any USB port +    - Connect the USB Stick you just prepared to any USB port. 
-    - Power-ON the system +    - Power-on the system. 
-    - **WAIT for about 2 minutes**. The machine will flash in background without showing anything on the screen. :!: Please **DO NOT power-OFF** the system or press any keys on keyboard! +    - **WAIT for about 2 minutes**. The machine will flash in background with no screen prompt. :!: Please **DO NOT power-off** the system or press any key! 
-    - After 2 minutes the following screen should appear\\ {{:faq:xpc_slim:dh310:dh310_v104_f1.jpg?nolink&500|}}+    - After 2 minutes the following screen should appear.\\ {{:faq:xpc_slim:dh310:dh310_v104_f1.jpg?nolink&500|}}
     - **Remove the USB drive** and press F1 to continue.     - **Remove the USB drive** and press F1 to continue.
     - Finish     - Finish
  • Last modified: 2019/02/22 17:12
  • by TS