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KD20

OMNINAS for iOS is a 32-bit application. iOS 11 only supports 64-bit apps. Since the OMNINAS app is also discontinued, there is unfortunately no further support.

  1. Make sure the NAS device is in a well-ventilated area. The NAS device will shut down when the HDD temperature is higher than 65 °C.
  2. Make sure the fan of the NAS device is still working. The fan is designed to spin up if the temperature increases.
  3. Please note that the NAS device does not support HDDs without temperature sensor support (SMART temperature required).
  1. Please download the latest firmware from the Shuttle website.
  2. Save the firmware file to a desired folder.
    Note: DO NOT extract or unzip the *.tar file!
  3. Run the Finder software to search your local network for your OMNINAS and then press the connect button. (If you only have one OMNINAS, the Finder connects to the web UI automatically.)
  4. After connecting to the web UI, please enter your user name and password for login.
  5. Click the settings icon to enter the settings page.
  6. This information will show your current firmware version.
  7. Go to the Firmware Update page, browse to the file that you have saved as explained above and then click update.
  8. The firmware update is now being processed.
  9. A message will be shown when the update process is completed.
  10. You may also visit the log page to see more information on the update process.
  • It is printed on the bottom of the device.
  • Otherwise it can be found in the web interface.

The Reset button can be used when you have no access to the administrator password or intend to reset the network settings. After pressing this button, these settings will be changed to default (see the list below).

  • Administration password change to default (blank)
  • Network Setting (OMNINAS KD20 Name and DHCP change to Auto)

How do I use the Reset button?

  1. Turn on your OMNINAS.
  2. Use a long, thin pin to hold the Reset button for more than 3 seconds until you hear a short beeping. Then the following information will be erased.
    1. Administrator’s password will be changed to the default value (blank)
    2. Network Settings (OMNINAS KD20 name and IP address setting will be changed to Auto-DHCP)
  3. Please use the Finder software to re-connect your OMNINAS.
  4. The OMNINAS KD20 name will be changed to default (OMNINAS plus last 6 digits of the Mac address as the default name) and the IP address will be changed to the automatically assigned IP address (DHCP).
  1. Use the delete network drive function to clean any conflicting or unused network drives (in DOS box, use net use * /delete command to clean up all network drives)
  2. Change the assigned drive letter in the map network drive function by clicking on the downward arrow next to the drive letter to open the drop-down menu.

There are two methods to check the KD20 firmware version. One option is to use the Finder software, the other one is the web UI.

  1. To check firmware with Finder software.
  2. To check firmware with the web UI.
    1. Use the Finder software to search your OMNINAS and press connect.
    2. Log in to the web UI with your details.

This bug has been fixed, please download the latest firmware from the Shuttle website.

If you format your external devices connected to OMNINAS, they will be NTFS.

By default, the fan remains idle as long as HDD temperatures are below 55°C, as defined by the HDD temperature reading from HDD SMART function.

The following criteria depicts the system fan behavior:

  • Below 55°C - Fan is off
  • 55°C to 59°C - Fan is active
  • 60°C to 61°C - Fan cycles above normal speed
  • 62°C and above - System shuts down
  1. Go to web UI and enter the Settings page. Tick the Fan control to “Always on” then press “Save”.
    1. Check you fan in working or not from the back panel.
  2. Go to Web UI and enter the Storage/ Disk Manager Page. Press the Info button of S.M.A.R.T column.
    1. Check SMART Attributes – ID # 194 to find out your HDD temperature. In this example, the HDD temperature is 56 degree C with range Min/Max 23/63 degree C.
    2. KD20 will catch HDD SMART info every ten minutes. The fan actives when HDD temperature is between 55°C-62°C. The system will also shut down automatically when temperature is over 62°C.

Remark: If your fan don't works when HDD temperature limit reaches 55°C, please contact your dealer or Shuttle to exchange the fan.

  1. Choose your KD20 from Finder and Click the Map Network Drives. Then press the Connect button to map iTunes folder as a virtual drive.
  2. iTunes folder is mapped.
  3. Under My Computer program you should see the virtual drive.
  4. Drag your music files to the mapped iTunes drives.
  5. Login to the administrator page.
  6. Click Settings icon to enter the setting page.
  7. Click iTunes Server Page. Make sure iTunes Server function was started and press Rescan if the setting for Auto Rescan is Never.
  8. Note: If the Auto Rescan setting is 30 Minutes/ 60 Minutes/ 90 Minutes/ 120 Minutes, the system will automatically rescan every 30 minutes/ 60 Minutes/ 90 Minutes/ 120 Minutes.
  9. Entering iTunes program, you should see the KD20 under SHARED. Click the KD20 to access the music.
  10. For listening music from iTunes folder through OMNINAS Android/iOS APP, please refer to user manual.

You can also use a PC should you wish to access the contents of a hard drive written in an OMNINAS Shuttle (e.g. KS10 KD20, KD21, KD22) and no longer have the NAS model originally used to hand. However, this is not yet possible using Windows add-ons alone and you will need one of the following third-party programs. You can only read disks created as SINGLE or RAID-1. You cannot normally read disks created with JBOD and RAID-0 configurations.

Please note: Shuttle cannot accept responsibility for loss of data and damage caused by the use of the following programs:

This question might be relevant in the following situations:

  • KD20 has been replaced (e.g. due to hardware defect)
  • After the reset of KD20 to factory default settings

Caution: Shuttle makes no warranty regarding the contens of this text and shall not be liable for any consequential damages, loss of data or loss of profit resulting from the use of KD20. Even the RAID 1 configuration (Data mirroring to a second hard disk) does not mean an absolut safety against data loss, which may occur through accidental misuse, malicious software or faulty hardware. We stongly recommend to backup all important data on a regular basis and you should place this data storage to a different location.

The setting data for the RAID configuration is stored in the hard disks, so it’s possible to move the hard disks from one KD20 to another KD20. Please do not perform the configuration process on the new KD20 with the old hard disks, since all data would be lost during the formatting process. Please follow the steps below:

  1. The KD20 system is switched off.
  2. Put the old disks with the important data aside for later use. Install any hard disk with unimportant data into the HDD-1 bay in order to prepare the configuration of the system.
  3. Switch on KD20. Please proceed the steps for a Single-Disk configuration until you can access the hard disk. The old data of this hard disk will be lost.
  4. Switch off KD20 and replace the hard disk with your old hard disk, which contain the important data.
  5. Switch on KD20. The original status should be recovered now. This includes the RAID mode, user configuration, shared folders and data.

Note: This instruction is intended for advanced users.

  1. Download the following file suitable for your Shuttle OMNINAS:
  2. Unzip the ZIP file downloaded onto a FAT32 formatted, empty USB 2.0 stick (sticks with USB 3.0 interface are not suitable for this process).
  3. Remove the LAN cable and the hard disk(s) from your NAS. To reinsert correctly, note the order of hard disk 1 and 2.
  4. Insert the USB stick into the front USB port on the NAS and start the unit.
  5. The LEDs on the NAS will illuminate red and flash during the process, which takes a few minutes. The unit will switch off automatically later.
  6. Remove the USB stick and reinsert the hard disks into the unit in the correct order.
  7. The update is completed by starting the NAS by pressing the power button.

Server error means your NAS is not able to connect to Shuttle DDNS server or registration error and it might come with vary reasons. When you see “Server error occurred” message, please select one method to follow the procedures for troubleshooting.

  1. This is suitable for new user or already backup your data to another drive.
    1. Go to Factory Reset page to reset your NAS configuration and follow the wizard procedures to complete the share box setup.
    2. At wizard step 3, it detected automatically if you internet are connected or not connected. Please make sure it is connected for share box registeration.
    3. Share box registered successfully at wizard step 3.
  2. This is suitable for advance user with technical background.
    1. Open DOS box and type “ping 8.8.8.8” to check Google DNS connection.
      Correct connection will have below screenshot.
    2. If you didn’t have see above screenshot and showed connection timeout , please stop and check your internet connection first.
    3. Type www.omninas.net in browser to check Shuttle DDNS server connection. If connection is timeout, please stop and check with your ISP (Internet Service Provider) about your internet access failure.
    4. If access correctly then type user registered name in “OMNINAS Name” to start the connection.
    5. You also can type “ping XXXXXX.omninas.net” in DOS windows to check the registration is working or not.
      Note: Replace the XXXXXX with your registered name.
      If it returns with below message means your registration existed at Shuttle DDNS.
    6. If your step 5 or step 6 is well connected, then you might need to check your port number assignment.
      Change to specific port number which assigned at your router if any.
    7. You might send your email to our service center to check if your account have been successfully registered in Shuttle DDNS server or not.
    8. If you still have problem about registering Share box. You might need to change your router setting or work out first with your router administrator.
      1. Does your router support UPnP?
      2. Is the UPnP setup enabled in both NAS and Router?
      3. If no UPnP, did you setup port forwarding in your router with the pport number assigned for your NAS?

When there are too many folders in the NAS content (such as 50 or more), the FW update process might take more than 220secs and cause web UI to timeout. This will cause the error message to be shown at the end of Firmware update pop-up screen. User can just press F5 to -reload the web page again, firmware update will not be affected; After FW update completed, NAS will reboot automatically, and user can log in again.

There are some routers that might reassign a different IP address when OMNINAS reboots during NAS configuration. It will cause the wizard page be stopped at step 5.

  1. If you found the wizard stopped at step 5, you can user finder to check OMNINAS IP address.
  2. You will find the wizard stop at step5 due to the IP address was reassigned by router.
  3. Close the wizard window and reconnect by finder.
  4. Then the wizard will restart from next step (step 6) directly. Now you are able to continue the following wizard settings (step 6 and step 7).

Every Share Box registered account is connected with one Mac ID address. If you have changed your OMNINAS then it comes with different Mac ID address. You can register another new account or send your request with used old account name to Service Center. We will do the adjustment for you immediately.

Problem: Share Box account has been registered already.

  • Submit your request to Shuttle for using registered account with different mac address. Please provide your registered account name and Mac ID address.
  1. Connect the printer to one of KD20 USB Port. We recommend connecting to USB2.0 port at KD20 rear panel.
  2. Go to Printer Setting page to make sure the printer function did not been disabled.
  3. Go back to Windows Setting. On the Windows Start menu, choose Devices and Printers.
  4. Press the Add a printer button.
  5. Select the second option: Add network, wireless or Bluetooth printer.
  6. Look for a printer name starting with OMNINAS name. Select the printer name and press the Next button.
  7. If Windows cannot find the corresponding driver, the following error message appears, indicating that it is necessary to install the driver.
  8. Press the OK button.
  9. Either select the printer driver with the printer wizard or install it from the driver disc.
  10. If all went well, the wizard should be ended with a success message.
  • Last modified: 2017/12/07 15:46
  • by christian