BIOS-related FAQs

Start the PC and press the [DEL] or [F2] key to enter the BIOS setup program. The BIOS version is shown in the second line on the main screen.

With DOS operating system (recommended)

1. Please go to the Shuttle download area and download the appropriate BIOS version.
   http://global.shuttle.com/download/download
2. Unpack the ZIP file into an empty folder.
3. Copy the subfolder “DOS” to a bootable USB stick with DOS operating system.
4. Boot from the USB stick and change to the subfolder “DOS”.
5. Execute the FLASH.BAT file.
6. The update process starts automatically. Finally, the operating system will reboot automatically.
7. After reboot please enter the BIOS setup program by pressing the “del” or “F2” key and load “Default Settings” and save the changes.

With Windows operating system

1. Please go to the Shuttle download area and download the appropriate BIOS version.
   http://global.shuttle.com/download/download
2. Unpack the ZIP file into an empty folder on your hard disk.
3. Explore the folder accordingly to your Windows version (32 bit or 64 bit).
4. Please execute the EXE file with full administrator rights.
5. The update process starts automatically. Finally, the operating system will reboot automatically.
6. After reboot please enter the BIOS setup program by pressing the “del” or “F2” key and load “Default Settings” and save the changes.

The “BootFlashDos” tool is available at http://www.shuttle.eu/fileadmin/resources/support/faq/attachments/BootFlashDos.zip or http://www.gocoding.com.

1. For Windows XP: please run BootFlashDos.exe
   For Windows Vista/Windows 7: please run BootFlashDos.exe by selecting it with the right mouse button and select “Run as administrator”.
   
2. Select your USB flash drive. If necessary, click Refresh to update the device list.
3. Select Quick Format.
4. Press Start and confirm the following Warning popup.

1. Open your Windows Explorer and select your USB flash drive.
2. Copy AWDFLASH.EXE and the latest BIOS Version to your USB flash drive.
   

1. Insert your USB flash drive to your USB Ports.
2. During boot process press ESC (or F11 or F7) to enter the boot menu.
   
3. Select USB-HDD or USB-ZIP (depending on the model of the USB flash drive, it may vary). On our newest XPC Barebones, you will find your USB flash drive, if detected correctly, listed right below your hard disks.
4. Press Return to boot from your USB flash drive.

Many modern PCs (like XS35V4 and XS36V4) use a pure UEFI firmware instead of a traditional BIOS for hardware initialising.

1. Please download the latest firmware and copy the unpacked files to a USB stick with FAT(32) file system.
2. Plug in your USB device, power on your PC and press the F7 key until the screen Please select boot device appears.
   Select UEFI: Built-in EFI Shell and press the Enter key.
   The system will now boot the embedded EFI Shell and prompt the Device Mapping Table.
   
   
3. In order to access the USB device, identify the correct ID for the Removable Hard Disk from the Device Mapping Table. Please then type fs2: and hit Enter afterwards. If required, please change directories where the firmware update files are saved.The command to type is cd xs36. The files in the current folder can be listed using the dir command. Finally run the batch file flash64.nsh. Next, the firmware update process starts automatically and restarts the system afterwards.
   

Clear CMOS button is usually located on the back of computer.

Before clearing the CMOS,

1. remove the power cord first,
2. insert one end of paperclip into hole,
3. hold the paperclip pushed in for 30 seconds,
4. plug the power cord back in and restart the computer,
5. press “DEL” on your keyboard to into BIOS Setting,
6. select “Load Optimized Default” or “Load Default”,
7. press F10 to save and exit, done.

If your computer does not have a Clear CMOS button on the back or not sure where to find it, please contact Technical Support.