CPU-related FAQs

All Shuttle PC products with socket LGA 1151v2 are prepared to support the 9th generation Intel Core processors, also called “Coffee Lake Refresh”, which Intel released in Q4 2018. However, some steps need to be done before the PC can boot with this kind of processors.

  1. Please enter the BIOS setup program to check your current BIOS version.
  2. If the BIOS needs to be updated, please download the latest BIOS driver from http://global.shuttle.com/download/download.
  3. The BIOS Update must be done with a compatible 8th generation Intel Core processor (“Coffee Lake”).
Product NameTypeChipsetBIOS version (at least)
DH310XPC slim (1.3L)H310Version DH310000.105 or later
DH310V2Version DH310200.101 or later
DH310SVersion DH310100.103 or later
DH370H370Version DH370000.102 or later
SH310R4XPC cubeH310Version SH310000.102 or later
SH370R6H370Version SH370000.105 or later
SH370R6 PlusVersion SH370000.105 or later
SH370R8Version SH370200.102 or later
XH310XPC slim (3L)H310Version XH310200.105 or later
XH310VVersion XH310200.105 or later

Since the introduction of Intel's 9th generation processor family (Coffee Lake Refresh), some of the new 9th-gen processor models no longer have integrated graphics, namely the “F” models like, for example, the i5-9400F. To operate a system with these processor models, a discrete graphics card is required. These processor models are compatible to Shuttle XPC cube series with a free PCIe-x16 slot only. The Shuttle XPC slim series which uses integrated Intel CPU graphics, won't be able to run those processor models.

This information can also be found on the packaging of an Intel boxed processor:

For reference, please see the full list of Intel's 9th-gen desktop processors here: https://ark.intel.com/products/codename/97787/Coffee-Lake#@desktop

To learn more on which processor is compatible with your Shuttle XPC, please refer to our support list of the relevant XPC model: http://global.shuttle.com/support/supportList

All Shuttle PC products with socket LGA 1151 are prepared to support the 7th generation Intel Core processors with 14 nm technology, also called “Kaby Lake”, which Intel released in Q1 2017. However, some steps need to be done before the PC can boot with this kind of processors.

  1. Please enter the BIOS setup program to check your current BIOS version.
  2. If the BIOS needs to be updated, then please download the latest BIOS driver from http://global.shuttle.com/download/download. The BIOS Update need to be done with a compatible 6nd generation Intel Core processor (14 nm technology, LGA 1151 socket, called “Skylake”).
Product NameTypeChipsetReady for Kaby Lake?BIOS version (at least)
DH110XPC slimH110Version DH110000.200 or later
DH110SEH110Version DH110100.200 or later
DH170H170Version DH170000.206 or later
DH270H270Initial BIOS
DQ170Q170Version DQ170000.203 or later
XH110/XH110VH110Version XH110V00.200 or later
XH110GH110Initial BIOS
XH170VH170Version XH170V00.200 or later
XH270H270Version XH270000.103 or later
SH110R4XPC cubeH110Version SH110000.200 or later
SH170R6H170Version SH170000.202 or later
SZ170R8Z170Version SZ170000.202 or later
SZ170R8V2Z170Version SZ170000.205 or later
SZ270R8Z270Initial BIOS
SZ270R9Z270Initial BIOS

Most Shuttle PC products with socket LGA 1155 are prepared to support the 3rd generation Intel Core processors with 22 nm technology, also called “Ivy Bridge”, which Intel released in May 2012. However, some steps need to be done before the PC can boot with this kind of processors.

  1. Please check the below compatibility list, if your Shuttle XPC is prepared to support Ivy Bridge processors.
  2. Please enter the BIOS setup program to check your current BIOS version.
  3. If the BIOS needs to be updated, then please download the latest BIOS and graphics driver from http://global.shuttle.com/download/download. The BIOS Update need to be done with a compatible 2nd generation Intel Core processor (32 nm technology, LGA 1155 socket, called “Sandy Bridge”).
Product Name Type Chipset Ready for Ivy Bridge? BIOS version (at least) Graphics driver
XH61 XPC slim H61 - -
SH61R4 XPC cube SH61R000.201 Update required
SH67H3, SH67H7 (Version 1) H67 - -
SH67H3, SH67H7 (Version 2) SH67H000.201 Update required
SZ68R5 Z68 SH68R000.201 Update required
SZ77R5 Z77 SZ77R000.108 -

Please note there is a certain risk involved with overclocking, including adjusting the settings in the BIOS or using third-party overclocking tools. Overclocking may affect your system stability or even cause damage of the components and devices of your system. It is done at your own risk and expense. Shuttle cannot be held responsible for possible damage caused by overclocking.

  • faq/hardware/cpu.txt
  • Last modified: 2019/05/10 09:22
  • by TS