Frequently Asked Questions
A compilation of questions and answers (
FAQ
) reaching our Shuttle support department.
Common FAQ
Hardware
Model Identification
General Troubleshooting
BIOS/UEFI/EFI
Graphics Card
Processor
Memory
Hard Disk and Solid State Drive (SSD)
Optical Drive
Expansion Card
Cooling
Power Supply
I/O
Network
Chassis
Maintenance
Upgrade
VESA
Software
Linux
Windows
Full HD (FHD/1080p) and Ultra HD (UHD/4K/2160p)
Security
Sorted by product name
XPC all-in-one
P20U
P22U
P25N
P51U
P51U3
P52U
P52U3
P90U
P90U3
P90U5
P92U
P92U3
P92U5
X50
X50V2
X50V2 Plus
X50V3
X50V3L
X50V4
X50V5
X50V5U3
X50V6
X50V6U3
X50V7
X50V7L
X50V7U3
X50V7U3L
X50V8
X50V8U3
X70M
X70S
XPC cube
D10
K45
K45SE
K48
M1000
M2000
SA76G2
SA76R4
SB51G
SB52G2
SB61G2
SB62G2
SB65G2
SB75G2
SB77G5
SB81P
SB83G5
SB83G5M
SB86i
SB87G5
SB95P
SD11G5
SD30G2
SD30G2 Plus
SD31P
SD32G2
SD36G5
SD36G5M
SD37P2
SD39P2
SG31G
SG31G2
SG31G2V2
SG31G5
SG31G5V2
SG33G5
SG33G5M
SG33G5M Deluxe
SG33G6 Deluxe
SG41J1
SG41J1 Plus
SG41J1 Plus V2
SG41J4
SG45H7
SH55J2
SH61R4
SH67H3
SH67H7
SH81R4
SH87R6
SH97R6
SH110R4
SH310R4
SH170R6
SH170R6 Plus
SH370R6
SH370R6V2
SH370R6 Plus
SH370R6V2 Plus
SH370R8
SH510R4
SH570R6
SH570R6 Plus
SH570R8
SH610R4
SK21G
SK22G2
SK41G
SK43G
SK83G
SN21G5
SN25P
SN26P
SN27P2
SN41G2
SN45G
SN68PTG5
SN68PTG6 Deluxe
SN68SG2
SN78SH7
SN85G4
SN95G5
SP35P2
SP35P2 Pro
SP45H7
SS21T
SS30G2
SS31T
SS40G
SS50
SS51G
SS56G
SS56L
SS58G2
SS59G
ST20G5
ST61G4
ST62K
SV24
SV25
SW580R8
SX38P2 Pro
SX48P2 Deluxe
SX58H7
SX58H7 Pro
SX58J3
SX79R5
SZ68R5
SZ77R5
SZ87R6
SZ170R8
SZ170R8V2
SZ270R8
SZ270R9
XPC nano
NC01U
NC01U3
NC01U5
NC01U7
NC10U
NC10U3
NC10U5
NC10U7
NC02U
NC02U3
NC02U5
NC02U7
NC03U
NC03U3
NC03U5
NC03U7
NC40U
NC40U3
NC40U5
NC40U7
NS02A
NS02E
NS02AV2
NS02EV2
XPC slim
DA320
DH02U
DH02U5
DH32U
DH32U5
DH110
DH110SE
DH170
DH270
DH310
DH310S
DH310V2
DH310V2C
DH370
DH410
DH410C
DH410S
DH470
DH470C
DH610
DH610S
DH670
DH670V2
DL10J
DL20N
DL20N6
DL30N
DL30N3
DQ170
DS10U
DS10U3
DS10U5
DS10U7
DS20U
DS20U3
DS20U5
DS20U7
DS20UV2
DS20U3V2
DS20U5V2
DS20U7V2
DS407T
DS437
DS437T
DS47
DS50U
DS50U3
DS50U5
DS50U7
DS57U
DS57U3
DS57U5
DS57U7
DS61
DS67U
DS67U3
DS67U5
DS67U7
DS68U
DS77U
DS77U3
DS77U5
DS77U7
DS81
DS87
DX30
X100
X200
X27
X27D
XC60J
XG41
XH61
XH61V
XH81
XH81V
XH97V
XH110
XH110G
XH110V
XH170V
XH270
XH310
XH310R
XH310RV
XH310V
XH410G
XH510G
XH510G2
XH610
XH610V
XS35
XS35GS V2
XS35GS V3L
XS35GT
XS35GTA V2
XS35GTA V3
XS35GTV2
XS35V2
XS35V3
XS35V3L
XS35V4
XS35V5 Pro
XS36V
XS36V4
XS36V5
XS36VL
XPC accessories
CA10
CosmetiX
CR20
CR40
CV18
CV20
CV21
CV22
CXP01
FSP300
FSP500
H-RS232
J-RS232
MY01
PBAT01
PC10
PC12
PC15
PC17
PC22
PC23
PC30
PC40
PC45G
PC50
PC55
PC60
PC61J
PC62
PC63
PC63J
PC7
PC8
PC8B
PC850
PC9W
PCL68
PCL69
PCL70
PCL71
PCM3
PCM31
PCP21
PE40
PE90
PE120
PE180
PF10
PF100
PF11
PF12
PF16
PF20
PF21
PF22
PF23
PF24
PF25
PF27
PF30
PF31
PF40
PF55
PF60
PF61
PF9
PH4
PHD2
PHD3
PHD4
PM65
PN11
PN15
PN15G
PN18
PN18G
PN20
PN21
PN31
PNFC01
POR01
POS01
POV21
PRM01
PS01
PS10
PV01
PV02
PV03
PV04
PVG01
WLN-C
WLN-M
WLN-M1
WLN-P
WLN-S
WWN01
WWN11
XCB01
XLB01
XVB01
XP17
XP19
Edge
EN01J3
EN01J4
Smart Signage
D230
D230SRV
Box PC
BPCAL02
BPCAL03
BPCWL02
BPCWL03
Panel PC
M21WL01
P15WL01
P21WL01
OMNINAS
KD20
KD21
KD22
KS10
ARM
DSA2LS
Biometric Solutions
BR06
BR06E
BR06S
BR06V2
Other Shuttle FAQ Collections/Support Archives
Shuttle Headquarters Global FAQ
Outdated Shuttle Europe support archive
(until 10/2009)
Outdated Shuttle Europe support archive
(until 09/2004)
All outdated European Shuttle Websites
(until 12/2021)